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Five Star Ford

North Richland Hills, TX

4.9
8,606 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,607 reviews

December 04, 2018

JUST AWESOME! From ordering our 2019 Ford Edge to the delivery our experience has been awesome as always. A huge thank you to our Salesman Ken Mclemore who kept us More

by GStam12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Huntzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken McLemore
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2018

Easy and Pleasant Buying Experience Didn't expect to purchase on this visit to test drive, but the offer price was to good to pass up. From there Rick and team made the whole experience More

by Niagara1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2018

Easy Buying Experience The Fort Worth City Credit Union recommended Five Star Ford when I asked about Ford dealers. I went to Five Star Ford to look at a specific truck I h More

by TomD67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
December 03, 2018

Mr Bob Bob at Five Star Ford in NRH was a great salesperson. Bob listened to our wants and needs. He was patient and responded to any of our questions. More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bashar (Bob) Nemri, Bubba Smith
December 03, 2018

plesant car buying experience Went with my wife to buy mats for her car and just happened to see a like new 2011 Honda Pilot that I just had to have. In the past I've always put ca More

by happyguy*77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Laguana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bubba Smith
December 03, 2018

Everyone has been extremely professional and helpful. We have had a great experience at 5 star Ford. Everyone made sure that we had the most amazing experience and that we were completely satisfied with e More

by rrhodes3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MM Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vazquez
December 02, 2018

Easy to work with, did not feel pressured to make a decision The overall experience was good. The dealer didn't have the vehicle I wanted with all the specs on site so had to bring one in. The only hiccup was ti More

by jkohley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Blackwell, Joe Vazquez, Travis Ferguson
December 01, 2018

Jim Fairweather was outstanding helping in our purchase Have bought vehicles at several DFW dealers in the past, but Jim and 5 Star was the best by far. No pressure from anyone at dealer, just focused on ma More

by Fivestarfordfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Fairweather, Bubba Smith
November 30, 2018

Excellent Service My Service began on the internet and ended up in the dealership. Quick and friendly correspondence made the process easy and fair. Thanks to Sam for g More

by thewebbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bubba Smith
November 30, 2018

A fun, eciting and easy way to purchase a vehilce. After having a very bad experience with Grand Prairie Ford, I reluctantly went to try the process again. Luckily, I choose the right dealership this More

by Dlutringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mellado
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