"Excellent car buying experience!"
Bought my first car with Marisa Thompson, and i couldn't have asked for a better experience. Me and my family have been through many car buying experiences, but none of them felt as personal as this one. She was truly looking out for my best interest which is hard to find.
"Exceptional Customer Service"
Our friend has done business with Marisa Thompson for over ten years. We drove five hours to purchase our new Expedition from Marisa because of the hard she did to get us the perfect vehicle and price. The entire process was pleasant and smooth. Marisa gave us a comprehensive run down of all the features of our new vehicle. She is amazing! Happy buying!!!
"Great service and attention to details!!"
Marisa has been taking care of our company needs for several needs for several years now and is just wonderful. She is always right on top of when a lease is about to expire and making sure to reach out to us in regards. She has never let us down and always finds the right vehicle for our needs. Top rated experience with her everytime!!!
"Best Experience Friendly Service "
We had the best experience with the
most family oriented service. We like we are family with our sales rep Mrs. Marisa Thompson and any Ford we purchase will always be with her.
"Return to Ford and Sam Pack Five Star"
I purchased a 2017 GMC 4x4, after owning a f150L with 165k miles. Why did I do that. It's just not a Ford. I started complaining within one week about transmission noises. My wife asked me one day if I was upside down on the GMC, and I said No. She then said call Marissa Thomson from 5star Ford and go get what I really want new F150. I have purchased many car from Marissa 1and she found the exact truck I wanted and I'm very happy. Good Deal
"Great Expedience No hassle "
- Escape 2018, DS
Ms. Marisa Thomas was outstanding helping us choose our SUV, She showed us the model of SUV's we were interested in and explain the difference in them all. She had exactly the color of SUV we were looking for exterior and interior. Marisa is a super nice lady, Loving my New Escape
Mr. Joe Vazquez was outstanding as well, no hassle, was very clear explaining the whole financing process. Enjoyed talking with him, Super nice guy.
"New Car Purchase"
Outstanding customer service. Thanks to Joshua and Marisa for a pleasant buying experience! Finance was a quick and painless experience as well. Still looking for the DelFrisco steak coupon!
Marisa had everything lined up for me to buy out my lease and all I had to do was walk in, sign my papers, and walk out. The whole transition was very smooth.
" A trustworthy dealership"
Sam Pack is a name I trust when it comes to purchasing vehicles. I have purshased 4 vehicles and have always been extremely happy with my desision. Sam Pack is definitely not your normal dealership...no games, just honest people who want to help. Marissa went above and beyond to help us get the right vehicle for our family!
"Always a stress free experience "
I have purchased my last few cars from Marisa at Five Star and will continue to. The process really takes the stress out of car buying. I will continue to buy my cars from her.