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Five Star Ford

North Richland Hills, TX

4.9
8,659 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,659 reviews

July 20, 2025

Tyler Atwell was phenomenal in our purchasing process. Enthusiastic, patient, and knowledgable thorughout the entire venture. He is definelty my contact for all my future automotive needs. Well done, Tyle More

by RAYFULLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Atwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

We think Alfred is an amazing. He is friendly, professional and so easy to work with. We are repeat customers and consider him a true friend. Five Star Ford is a great dealership More

by basummerlin
Recommend Dealer
Yes
Employees Worked With
Joshua Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Everyone was pleasant to work with. Will definitely go back to Lewis for my next purchase. More

by TROY30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam in aftermarket parts -5 stars
July 17, 2025

They knew the product, and the test drive was great. They knew what I was looking for.. More

by Hnewton1966ss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Denney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Alfred and Carlos are an amazing team! Best experience I’ve had buying a car. More

by boykinmichael1810
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Alfred was very knowledgeable. Dealership personnel were all very professional. Sam was great helping with step rails, and Kyle in finance was awesome. More

by Mdd261958
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam O'Reggio
July 11, 2025

Kaylan Pierce was the best salesperson I have ever met in my life. She sold me my first truck and it was a smooth and great experience! More

by reidhoyle3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Maupin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylen Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

If I could give a lower rating I would this dealership suck and plays too many games and all they wanted to do is not show me a truck just show me the numbers and tell me I will go get the truck and be ba More

by jodor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Quron "Q" Simms
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Q simmons is the worst salesman ever. Switch and bait. Told truck was available and to come on down. Once there, the truck “wasn’t ready.” Was told that he had a similar truck but in diff More

by Sam Sung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Quron "Q" Simms
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Alfred was very kind and professional. He was a great communicator with the upmost honesty. More

by Thomas Canizalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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