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Five Star Ford

North Richland Hills, TX

4.9
8,771 Reviews
Five Star Ford was named to represent the very best. From the beginning, Sam Pack chose the Five Star name as a promise of excellence in service, experience, and community commitment. That vision has guided every Five Star dealership since day one. Since opening our doors on August 1, 1991, Five Star Ford North Richland Hills has proudly served North Richland Hills, Fort Worth, and the surrounding areas. As a family-owned dealership, we have built our reputation on trust, transparency, and long-term relationships. Today, we are one of the top-performing Ford dealerships in the nation, ranking in the Top 10 for both new and Certified Pre-Owned sales and standing as the #1 Ford dealer in the DFW area. We are also the only dealership in the country to earn the Ford Triple Crown Award 24 years in a row and a 25-time President’s Club winner. Just as important, we remain deeply connected to our community, supporting organizations like the American Cancer Society, Boys & Girls Clubs of Greater Tarrant County, and many local schools, churches, and civic programs.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,771 reviews

August 01, 2016

Honest, great customer service Lee and Rick made purchasing my '14 F150 a good experience, were honest with me and straight-up on pricing - none of the attempts to force conversatio More

by Brian Bourgeois
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2016

Mustang purchase They gave me a really good price and found a car in my price range. Everyone was very friendly, outgoing and helpful. My salesperson made herself ava More

by Jennifer7477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker Bainbridge, Alayna Richerson
August 01, 2016

Easy to Deal with Had a maturing lease that I was excited to get out of. Started my research early and found that my next ride would be an F-150. I was introduced to Ch More

by Platinum F-150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Ritter, Jimmy Truong
August 01, 2016

We love Five Star Ford! This will be our 6th car from this Ford Lot. We come back every time because of the amazing customer service that is provided. We purchase our car fro More

by Rachael Pallone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Dias
July 31, 2016

The Internet Sales team was great Ever since i started the deal...Carlton was very reasonable and polite. i didn't felt ugly sales pressure as comparison to other sales consultant tha More

by Avay S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Abrams
July 31, 2016

New Car!! Mark Lancaster made my experience leasing a new SUV Edge awesome..Jimmy Trong just sealed the deal.. I would recommend Five Star Ford to anyone lookin More

by Newcar1914
Recommend Dealer
Yes
Employees Worked With
Mark Lancaster, Jimmy Truong
July 31, 2016

Sam Limo and Tut Sam was fabulous! We have bought a car from him before and had such a great experience we chose Five Star Ford again so we could deal with him. Tut wa More

by JMMCINTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Limo
July 31, 2016

Overwhelmingly Impressive Sales Team The Five Star Ford in North Richland Hills was my first visit to any Ford dealership and boy was the service impressive with everyone with whom I deal More

by buffaroo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Reggio, Crystal Sanders
July 30, 2016

Tut man experience Had a wonderful experience from the time I walked in the main lobby until my deal was completed. Awesome group of individuals from the greeters to the More

by Bigfaddy1079
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Dias
July 30, 2016

My best car buying experience! Lee and Jim were terrific! I talked to them ahead of time and told them what I wanted. The picked out the perfect truck for me and didn't try to pus More

by Phil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Clanton & Jim Rich
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