Five Star Ford

Wonderful Service! This is the second vehicle I've purchased from Five Star Ford in NRH, and the service has yet to disappoint. I actually traveled over 100 miles becaus This is the second vehicle I've purchased from Five Star Ford in NRH, and the service has yet to disappoint. I actually traveled over 100 miles because my first experience went so well. Five Star has the best inventory of new cars. This purchasing experience went so well. My salesman was helpful, attentive, friendly, and very patient throughout the negotiations. I honestly cannot imagine going to another dealership again. More

Fantasic Buying Experience! This is our 3rd purchase at Five Star Ford with Justin Allerheiligen. He is fantastic to work with and very good at his job. I described exactly what This is our 3rd purchase at Five Star Ford with Justin Allerheiligen. He is fantastic to work with and very good at his job. I described exactly what I was looking for in a new F-150, he found the exact match and we did the deal. Instead of haggling, Justin cuts to the chase and gets right to the point to make the experience quick and painless without having to deal with a "typical car buying experience." The turn-around between the agreement to make the purchase and the leather installation was very fast and looks top notch. Thanks again Five Star Ford and Justin for making a great experience for us again! We'll be back! More

Alfred El Darazi MyTruck Salesman Al has got to be the best guy for his position" No pressure but a lot of great info, it appears that he has my best interest at HEART........... he is Al has got to be the best guy for his position" No pressure but a lot of great info, it appears that he has my best interest at HEART........... he is now my new friend ! More

Very friendly sales representatives who were helpful We worked with two sales representatives who were friendly, helpful and low pressure. It was a very comfortable environment. I would highly recommend We worked with two sales representatives who were friendly, helpful and low pressure. It was a very comfortable environment. I would highly recommend this dealership and Cameron Walsh or Alfred El-Darazi. More

Thanks ... For your excellent customer service from the beginning to the end... We give a 5 stars to all of you... We got the best deal and the best car. ... For your excellent customer service from the beginning to the end... We give a 5 stars to all of you... We got the best deal and the best car... Thank you very much... More

Great Service! Great Customer Service!! As a female that has limited knowledge about repairs, I am normally fearful of making a decision because I do not know if I am being taken advantage o As a female that has limited knowledge about repairs, I am normally fearful of making a decision because I do not know if I am being taken advantage of. Here at the North Richland Hills 5 Star Ford Service Center I never feel that way. The staff always explains the problems and gives me several options.... Worse case and best case scenarios. Will continue to use this service center! More

Autobutler experience As a retail mgr I know how customers should be treated. My experience today at Five Star Ford Service dept was the best I have ever received. I came i As a retail mgr I know how customers should be treated. My experience today at Five Star Ford Service dept was the best I have ever received. I came in for an autobutler application and oil change. Brandon even went out of his way to have my spare checked as I recently had a scare and had never taken it out in the 3 yrs I've owned my vehicle. This was the fastest turn around time for an application and oil change I've ever had. My only issue for not giving a 5 Star rating was the 15 min I had to wait this morning for someone to acknowledge I had driven up. More

Short, Sweet, Pleasant Jim Fairweather, our salesman, introduced himself, asked if he could help, and then let us look through the options without overshadowing us. Gave me Jim Fairweather, our salesman, introduced himself, asked if he could help, and then let us look through the options without overshadowing us. Gave me his card and asked what he could do to earn our business. He was helpful, insightful, thanked us for our time and business and made the experience extremely enjoyable. The Five Star Ford team as a whole was welcoming and helpful, and were willing to work with our interest in mind. I would definitely recommend this dealership. More

5 Stars mean 5 Stars! We live in Grapevine and began our search at that local dealership. What a huge disappointment. I felt as if we were saddled with the JV team and was We live in Grapevine and began our search at that local dealership. What a huge disappointment. I felt as if we were saddled with the JV team and was not optimistic we were going to find what we were looking for. Since we had business in North Richland Hills, I thought we should see what 5 Star had to offer. What huge difference. In spite of having to deal with computer glitches and inventory issues, Doreen was ready to help any way possible and really went the extra mile to ensure we received exactly what we were looking to purchase. When the "other dealership" insisted they couldn’t find anything within a 100 miles, Doreen found exactly what we were wanting within 20 miles and sent someone to pick it up straight away. We since discovered that the vehicle we wanted was in the process of selling to someone else after already being promised to us--Doreen stepped up to the plate, secured our purchase and saved the day. 5 stars mean 5 stars! More

doing the impossible????? Josh Lowry fixed everything grapevine ford said couldn't be done. I will use Josh as my service adv for all 3 of my fords!!!!!!! Josh Lowry fixed everything grapevine ford said couldn't be done. I will use Josh as my service adv for all 3 of my fords!!!!!!! More