
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Best Car Buying Experience I Have Ever Had! Lee Clanton was outstanding and the Finance person (whose name escapes me) was just as helpful and kind! In and out of the dealership in less than Lee Clanton was outstanding and the Finance person (whose name escapes me) was just as helpful and kind! In and out of the dealership in less than 1 hour and everything they told me about the used vehicle I purchased was spot on! Honest and helpful people at 5 Star Ford! More
The Feddie Finance Experience This was one of my best EXPERIENCES ever making a car / truck purchase !!!! The sales person is the negotiator which is the best idea a car dealer ca This was one of my best EXPERIENCES ever making a car / truck purchase !!!! The sales person is the negotiator which is the best idea a car dealer can make. The next person you would have to see is the finance person and your done. I have found a five star dealer. Thanks car Pro! More
Doreen Bainbridge Best Sales Person Ever Doreen Bainbridge is hands down the best Car sales person I have ever dealt with.She makes you feel so important by listening to all your needs. She g Doreen Bainbridge is hands down the best Car sales person I have ever dealt with.She makes you feel so important by listening to all your needs. She goes above and beyond what a sales person should do. I have know her and purchased cars from her for the past 8 years. She calls me every year to not only wish me a happy Birthday but she also sings me Happy Birthday. Who does that? Only a sales person that truly cares about their customer as if they were family. Bob in Finance was also awesome great family man and awesome personality. Thanks Gus Bauder More
Lease Experience My experience with Five Star Ford was great from start to finish. My sales rep was very knowledgeable and helpful, I was glad that I went to the free My experience with Five Star Ford was great from start to finish. My sales rep was very knowledgeable and helpful, I was glad that I went to the free Sync Class - also very helpful. More
new car My sales rep was really nice. Really help the process of choosing the right vehicle. As well as the finance rep. Both were a great team and would high My sales rep was really nice. Really help the process of choosing the right vehicle. As well as the finance rep. Both were a great team and would highly recommend to friends to go with them in order to purchase a vehicle. Thank to both for helping me with my first new car. More
Honesty I worked with Chad when buying a new Mustang for my son. We worked out all of the details over emails and phone calls. Everything that we agreed to ha I worked with Chad when buying a new Mustang for my son. We worked out all of the details over emails and phone calls. Everything that we agreed to happened. It was a painless stress free experience. I highly recommend Chad Ritter More
Buyer Alert I had been dreaming about the new Ford F150's but really didn't want to deal with the car salesman. I shopped several dealerships and heard every tr I had been dreaming about the new Ford F150's but really didn't want to deal with the car salesman. I shopped several dealerships and heard every trick in the book - including we won't charge for that expensive scotch guard. Really? Keep your Scotch guard. After getting the run around at other places, I went to 5 star ford expecting the same. Big surprise. I met Alfred and he was really awesome. He cut right to the chase. We worked through the discounts and ended up with a price I was happy with. No back and forth with the sales manager. I really never thought I would recommend any car dealership or a salesman for that matter but here it is. 5 Star exceeded my expectations and so did Alfred. Ask for Alfred and also ask for Freddy in finance. You need to have the Freddy Experience - as he puts it. He was really easy to work with. More
Great Team at Five Star Ford in NRH Leased a 2015 Ford Edge. Lee and Melvin handled my deal. They were great. Friendly and professional. Found the Edge we wanted with all the options. Th Leased a 2015 Ford Edge. Lee and Melvin handled my deal. They were great. Friendly and professional. Found the Edge we wanted with all the options. They both explained the details of the lease up front and made sure we were getting what we want. No pressure. Finance person was also friendly and great. One of the best experiences we have had a dealership and we will be back in 3 years when our lease expires. More
Always very professional and courteous Jimmie Mathews is our 'go to' man for anything related to technology. He has always been able to answer my questions or solve problems with Sync or o Jimmie Mathews is our 'go to' man for anything related to technology. He has always been able to answer my questions or solve problems with Sync or our navigation system. He gives a very informative Sync class, for new owners or owners that just need a refresher session. Steven Carter was very helpful in getting our recall issue taken care of while our 2013 Escape was there for a scheduled Auto Butler treatment. Abel Baldazo Sr. is a very cautious and courteous driver for their courtesy car team. John Little sold us our Escape in 2013. He has become a lifelong friend whom we look forward to seeing and visiting with, whenever we have our Escape or 2009 Focus in for service. More
GREAT! Alfred was a great guy made the experience a great one for sure. He was very attentive, understanding, and very friendly. He made me feel comfortabl Alfred was a great guy made the experience a great one for sure. He was very attentive, understanding, and very friendly. He made me feel comfortable and not so on edge. Great guy. Thank you again for everything. I will be using him again. More