Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,757 reviews
Great service My entire family is a Five Star Ford vehicle owner. I took my wife to get an SUV and ended up leaving with new trucks for us both! The truck I wanted My entire family is a Five Star Ford vehicle owner. I took my wife to get an SUV and ended up leaving with new trucks for us both! The truck I wanted was located at another dealership and our salesperson, Aaron Dias, wasted NO time in getting it picked up, detailed, and ready for me to take home the same day (A very busy Saturday for the dealership). We got personal attention from Aaron the entire time we were there; not only did he help find the perfect vehicles for my wife and I but he helped us get the features all set up, programmed our GPS and favorite radio stations too!!! He also made sure to sit us down with Elbert "Tut" for finance who took great care of us and explained all the details of our loan. He found us the best rates and went through each document thoroughly before we signed anything! I would never consider going any place else for a vehicle, Ford is the way to go but Five Star Ford is the place to be! More
Outstanding Sales and Finacne TEAM!!!!! Very good experience with both internet sales and finance. Would highly recommend this dealership. Traveled from Oklahoma and was a little cautious a Very good experience with both internet sales and finance. Would highly recommend this dealership. Traveled from Oklahoma and was a little cautious about by in another state but tuned out to be a wonderful experience. Finance guy "Tut" was Great made us feel at ease and clearly stated all the financial responsibility requirements. Sherry and Justin were great as well in the sales dept More
No worries ! We have purchased two trucks from Mark Lancaster in the last five years. If we ever had a question, he always answered his phone or called us right b We have purchased two trucks from Mark Lancaster in the last five years. If we ever had a question, he always answered his phone or called us right back if he was with a customer. Five Star Ford is well organized and is a very friendly group. The finance department was stress free. Thanks, Tut ! Thanks Mark for your honesty ! John and Karen Wells More
Excellent service as always I have purchased several Ford vehicles over the last 10 years from James Garrett and I have always had a great purchasing experience. I let James kno I have purchased several Ford vehicles over the last 10 years from James Garrett and I have always had a great purchasing experience. I let James know what I am looking for, and he always finds the vehicle at fair price. No price haggling, no high pressure sales tactics, no pushing to sell me more vehicle that what I want. Thanks James!!!! More
Experience was simple and fast Five Star Ford came highly recommended to me by sources on the internet and it's easy to see why! Every employee I had interactions with was very cour Five Star Ford came highly recommended to me by sources on the internet and it's easy to see why! Every employee I had interactions with was very courteous and helpful. My sales associate Doreen was a very outgoing and caring person, she made the whole transaction more of a friendly meeting than a business deal. Everything went fast and I was able to take care of all the things I needed to get my new car in one visit. The dealership was also very accommodating when I needed some paper work and various other things sorted out. Overall I'd rate this dealer 5 stars and highly recommend anyone in search of a Ford model car come here for all their buying needs! More
Got the truck I wanted Buying experience went very well---The team work in customer service couldn't be beat---from email to visit to test drive and purchase. I got the tru Buying experience went very well---The team work in customer service couldn't be beat---from email to visit to test drive and purchase. I got the truck I was looking for and at a pretty good deal. More
Fifth car purchase from this Dealer Would recommend this dealer, honest and has lots of options for all family members.Worked hard to get me a great car and the payment we needed. Doreen Would recommend this dealer, honest and has lots of options for all family members.Worked hard to get me a great car and the payment we needed. Doreen Parker always our smiling sales lady that keeps us coming back.So many choices at this dealership did a lot of comparison and will always buy here. More
The best car buying experience ever Everybody at 5 Stars Ford were super friendly and Eddie was just awesome. The process was quick and painless....I will recommend Eddie Laguana to anyo Everybody at 5 Stars Ford were super friendly and Eddie was just awesome. The process was quick and painless....I will recommend Eddie Laguana to anyone I know...he is the best ...he got me a great deal on my car and help with the finance process. More
Great Dealership Experience Great experience at this dealership; definitely recommend if looking for a car. Friendly and efficient service provided me with the car that I wanted. Great experience at this dealership; definitely recommend if looking for a car. Friendly and efficient service provided me with the car that I wanted. Bob was great to myself and my family. He will get you what you want. More
Outstanding dealership This is the fourth vehicle I have purchased from Dave Hardick and Five Star Ford in the past three years: Mustang, Taurus, F-150 and now this Jeep. T This is the fourth vehicle I have purchased from Dave Hardick and Five Star Ford in the past three years: Mustang, Taurus, F-150 and now this Jeep. Trust is such an important factor when making a transaction of this nature and I have absolutely no doubt I am getting a quality product at a fair price. I would highly recommend this dealership to anyone. They go out of their way to make it a pain-free experience - and their service department is top notch, too. I'll be back as soon as Ford releases the new Bronco. More
























