"Best Dealership Around Town"
I have been buying cars from Five Star Ford for more years than I care to say. You always go back where you receive good service! Jeff and Mel kept us laughing the entire time and did not rush us or push us into buying anything we did not want. Best salesmen ever! David Hill handled the paperwork and was extremely pleasant to be with. Keep up the excellent work gentlemen! I hope you all will prosper in the new year.
"They are truly 5 Star!"
Great experience from start to finish and Melvin Seibel was fantastic! I was dreading the whole car buying song and dance at first. My fears immediately faded when I met Melvin and his easy-going attitude. He found me the exact Explorer I wanted and was on the ball the entire process. His knowledge of the vehicle was great and made sure I was 100% happy. He even gave me a red key chain for the Texas Tech Red Raiders and a blue one for the Dallas Cowboys! Those small gestures go a long way in showing he paid attention! We also worked with "MIT" in finance and he was also very knowledgeable and friendly. Thank you so much, I love my new Explorer!
"Best dealer ever"
My purchase from Michell, Mel, and MIT was great! They treated me with repect and honor. No pressure, just let me do my thing. Like dealing with family. I have been purchasing Fords since I was 18 years old. Good to have a Ford family that cares about me., not just a sale.
Melvin was professional, knowledgeable, courteous, not pushy and easy to do business with. He made every effort to make the best deal possible on a certified used car. Car was ready as promised and I would recommend Melvin to any and everyone looking to buy a car.
I had an awesome experience buying my new car. Nick and Mel were both very friendly and very helpful. They both listened to me and what I wanted and found the perfect car for me. The whole process went very smoothly! I highly recommend Five Star Ford as well as Mel and Nick.
I found the perfect car on line Saturday morning at 8:15 am, I drove off the lot, in that car at 1:45 that afternoon! I inquired if the car was still available and promptly heard back from Mel Seibel at 8:30 am with information about the car and that it was still available. We were coming from the other side of Dallas and Mel assured me he had the keys in hand and the car would be there when we arrived. I let Mel know I was not a fan of spending the day in the dealership and he sent me info to fill out prior to arrival to expedite the sale. After the test drive Mel got us over to see Mr. Bubba who was very helpful in securing a great interest rate for the loan and getting us out the door.
Overall the best experience in purchasing a car that we have had in a very long time - we will definitely be back and am happy to recommend Mel and Mr. Bubba @ Five Star Ford in North Richland Hills to family and friends
"Melvin Seibel - Five Star Ford - NRH, TX."
I have purchased a number of vehicles over the years, but have never had a better experience than dealing with Five Star Ford. Although in another industry, I have been in Sales for over 17 years, however, have never met a more dedicated and caring salesman before Melvin Seibel. Truly made the process seamless for me and I am a pretty difficult person, I assure you. He went above and beyond to get me in the perfect car at a great price.
I will absolutely recommend this man and this dealership to anyone searching for value and professionalism while purchasing your next vehicle.
I really appreciate your efforts, Mel! (and Kelly Blackwell)
Customer for life,
Mr Seibel was very helpful in locating the specific vehicle I was looking for. I have purchased my last 3 vehicles from Mel and will be sure to contact him for any further needs. David Welch also made the financing portion vert easy to go thru.
This was the most pleasant and painless car buying experience I have ever had. Mel and Carlton had me in and out of the dealership in record time!
"Amazing Customer Service "
Everyone that I talked to was extremely inviting! They answered any and all questions I had and treated me like family. I couldn’t be more happy with the vehicle they helped me find and the process to buy the vehicle was stress free. I will always recommend 5 Star Ford and Melvin Seibel to my friends and family for years to come!