
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great Experience!!! Just wanted to say that this process (although I was referred by my neighbor who is a wholesaler) has been the easiest I have ever had. We were a prev Just wanted to say that this process (although I was referred by my neighbor who is a wholesaler) has been the easiest I have ever had. We were a previous Escape owner (we still have our 2005) and really liked the usage we got out of it. We put 95,000 miles on it so far and decided we wanted to get another one. Thanks to Josh Ingram for his help with this! More
Five star ford She was a great help and so was the finance guy I told them what truck I was looking for my husband and she got it first time and a gift for his birth She was a great help and so was the finance guy I told them what truck I was looking for my husband and she got it first time and a gift for his birthday dpray in liner More
AWESOME DEALERSHIP I just wanted to take a moment and share with everyone what a great dealership Five Star Ford is. I wanted to trade in my 2006 Chevy Avalanche, and o I just wanted to take a moment and share with everyone what a great dealership Five Star Ford is. I wanted to trade in my 2006 Chevy Avalanche, and on the same day they had me in the car I wanted . I know that people don't typically like the experience in buying a car or truck but I can tell you if you see Jason Howell, he will take care of you. He's very nice and professional at his job and it shows. The customer service is awesome ..... When Jason Howell sent me to the finance dept. I met Kenneth Wilder, and he was just as nice and a professional at his job also. He took the time, and got the very best deal he could for me. There was no going back and forth and disappearing to that "secret" room.. It was very nice not having to haggle back and forth. I can tell you that if you get these two guys your time at the dealer will be seamless . If your looking for a car or truck go see Five Star Ford I will recommend everyone I know to go there . Tim Smith Keller Texas More
Did my homework and found the BEST I had a great no hassle experience and a fantastic price that nobody else could touch. Instead of looking all over I will go straight to 5 Star Ford I had a great no hassle experience and a fantastic price that nobody else could touch. Instead of looking all over I will go straight to 5 Star Ford next time!!! More
Great Experience Jim was fantastic....I had a large carry-forward on my trade-in and Jim found financing for me. Worked with Bob Little on the final financing deliver Jim was fantastic....I had a large carry-forward on my trade-in and Jim found financing for me. Worked with Bob Little on the final financing delivery and the truck. I have been a five-star ford customer for a long time and would never shop anywhere else. More
Not just a number I am always treated like I'm a person not just a number. I get the deal that always makes me feel good when I leave. To me it's a good deal when both I am always treated like I'm a person not just a number. I get the deal that always makes me feel good when I leave. To me it's a good deal when both parties fee good about a a sale. Ford should use Terry Rich to model their other dealerships after. More
Kevin rich Rick has always taken care of me that is why I continue to come back to him.i all ways get good service from the shop that is why I drive all the way Rick has always taken care of me that is why I continue to come back to him.i all ways get good service from the shop that is why I drive all the way from irving, tx to let 5 star take care of my vehicles. More
Used car Randall was very friendly and took care of any concerns or questions that i had. I would recommend him! Great customer service and professional attitu Randall was very friendly and took care of any concerns or questions that i had. I would recommend him! Great customer service and professional attitude. More
Great new car buying experience Doreen Parker made me feel at ease especially when I was not looking to buy a car. She made the car buying process such a breeze and I enjoyed talki Doreen Parker made me feel at ease especially when I was not looking to buy a car. She made the car buying process such a breeze and I enjoyed talking to her. My mindset was just to look at the cars and get an idea of the car prices. I was walking the parking lot and I saw Doreen with some other customers so I kept walking the lot and after I finished looking at all the cars and I was headed towards my car to leave. Doreen had finished with her customers and she asked me had I been help and I told her no and her wonderful customer service kicked right in and she began to show me cars. If she had not approach me then I would have left without buying a car. She was extremely helpful & friendly and this made my buying a new car a wonderful experience. Bryan in finance was great also which he made feel at ease and he made the finance part extremely painless and sealed the deal which it made it an even better experience. Thank You Doreen Parker and Bryan Amason for a great new car experience. More
Friendly and Easy My daughter bought her 2011 Ford Escape from 5 Star. When I was ready to buy, she called and made an appointment with Jim Rich. The next morning he My daughter bought her 2011 Ford Escape from 5 Star. When I was ready to buy, she called and made an appointment with Jim Rich. The next morning he was waiting at the door for us. Told him what I wanted and my preferred colors. 1st car I drove was the one I bought. They made it really easy for me and explained everything to this senior citizen. More