Five Star Ford

Alfred was very good at explaining everything about the process to get a new car. He was very nice to my family and showed that he truly cared. process to get a new car. He was very nice to my family and showed that he truly cared. More

The experience was quick and easy. Usually it takes 3-4 hours after you have picked your vehicle to get around to signing the paperwork; however, it was only around an hour to finish the paperwork. It was hours after you have picked your vehicle to get around to signing the paperwork; however, it was only around an hour to finish the paperwork. It was a quick and very pleasant experience. More

We have dealt with this dealership for a number of years in regard to sales and service of our cars. The employees listen to us and endeavor to meet our needs. Jeff and Heather listened and found us vehicle in regard to sales and service of our cars. The employees listen to us and endeavor to meet our needs. Jeff and Heather listened and found us vehicles that matched our needs and budget. More

I was referred to Ms. Sanders and the dealership by my Credit Union. Ms. Sanders provided quick and knowledgeable information about the vehicle and terms. We were able to conduct the business and purcha Credit Union. Ms. Sanders provided quick and knowledgeable information about the vehicle and terms. We were able to conduct the business and purchase of the vehicle in very short period of time. There was no pressure and no hidden agendas. I was pleased with my service from start to finish. More

I was looking for a car for my daughter, wanting speak I was looking for a car for my daughter, wanting speak with Crystal Sanders but was off that day. Jimmie Mathews stepped up to the plate while she w I was looking for a car for my daughter, wanting speak with Crystal Sanders but was off that day. Jimmie Mathews stepped up to the plate while she was out. He showed me a model I was interested in, from front to back. He was not pushy, but very informative about the model. With the comfort I recieved from him I wondered how Crystal could be. The next day I came in again to talk with Crystal, could not have asked for a better person. I was not disappointed, I had a warm welcome as she was expecting me. She was very patient and efficient on helping me look for the right car and at the right price, for my daughter. She was not pushy and with no back and forth haggling, a Five Star individual. It was pleasing experience working with both of them. More

I contacted this dealer over the internet to purchase a new truck. Chad found the exact truck I wanted, and gave me a fantastic price that was below what other nearby dealers were charging. He let us new truck. Chad found the exact truck I wanted, and gave me a fantastic price that was below what other nearby dealers were charging. He let us test drive the truck without him in it. We even got to drive it off the lot ourselves! Talk about trust. Other dealers had to have their sales guy with us. He didn't waste our time with the negotiations because his price was obviously so good. This was the best experience we've had buying a new car. I hate sitting at their desk why they go talk to their manager (secretly eating donuts and telling jokes). Chad was great and showed us all the features on the truck and stayed late to help us. Great dealer, great sales guy, great dealer, and great truck! More

We had a great experience with Alfred & Anthony at the Ford dealership. Buying a car from Alfred was a very delightful process. He made the entire transaction very smooth and was very knowledgeable a the Ford dealership. Buying a car from Alfred was a very delightful process. He made the entire transaction very smooth and was very knowledgeable about every vehicle we asked about! Both Alfred and Anthony are very professional people and made sure we were completely satisfied. We will for sure recommend them to our friends etc! Sincerely, Mary and Phil Doss More

Justin did a outstanding job each time I needed him. He was fast and did the things I ask of him. Will refer others to contact him. was fast and did the things I ask of him. Will refer others to contact him. More

Being a first time car buyer, and dealing with some other Ford Dealerships around the Metroplex.. where the people were rude and jerks, and tried to charge me a high rate (8%) for a basic package, and just b Ford Dealerships around the Metroplex.. where the people were rude and jerks, and tried to charge me a high rate (8%) for a basic package, and just blamed their attitudes on it being a busy saturday.. I had almost given up on buying a new car, or not buying a Ford. A friend refered me to Mark Lancaster at Five Star Ford, said that he was the Top of the Line salesman. And I agree full heartedly Mark Lancaster made the experince so enjoyable and was a wonderful salesman to work with. He was so helpful from the moment that I sent him an email at 8 am to the time I drove off the lot with my brand new Mustang at 9:30 at night. In the emails he asked me basic questions on what i wanted in my car.. I told him the basic package, Metallic gray.. and how much i wanted to pay after TT&L.. I didn't need all the bells and whistles, i had gone without them for so long, didn't feel i really needed them. I pulled into the lot at 5:30 pm he greated me at the door and had my dream car all ready and waiting for me to test drive it, also to top it off, he picked one out that had a few bells and whistles in it, and still came in under what i wanted to pay monthly. Tut Edwards was a pleaseure to work with, he helped me get a low APR and came in underneath my maximum monthly payment. I could have not asked for a better Finance guy to work with! He help me understand all the paperwork i was signing, and got me the best bang for my buck. I will definately recommend anyone, looking to buy a new car to got to Five Star Ford! They were truley wonderful people. More

We always go back to Alfred as our sales person because of his friendly, helpful and knowledgeable expertise. Anthony in Finance is absolutely great! Other people on the sales floor are also so friendly a of his friendly, helpful and knowledgeable expertise. Anthony in Finance is absolutely great! Other people on the sales floor are also so friendly and willing to direct you to departments. We have purchased at least 8 cars from Five Star in N. Richland Hills. More