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Five Star Ford

North Richland Hills, TX

4.9
8,580 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,580 reviews

June 08, 2010

Chris Adams is the reason I continue to return to Five Star Ford. He delivers excellent customer service. On a recent trip Chris called my third party warranty and arranged for the appropriate services t More

by jourde
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Adams, Chris Adams
June 07, 2010

I was extremely impressed by the professionalism of Daryn Harkins in sales and Jack Geier in finance. They both had a charismatic can-do attitude and intense focused attention to what I was needing that was More

by 5startruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryn Harkins & Jack Geier, Jack Geier
June 07, 2010

Excellent and friendly service. Jim worked real hard to get us the vehicle that we wanted and the price we could afford. Anthony was a pleasure to work with (not typical of Finance Members - past experien More

by ngivas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rush & Anthony (in Finance Office), Jim Rich, Anthony Snyder
June 05, 2010

Rich was wonderful to work with. He gave me everything I wanted and morein a sales person. He continued to search for exactly what I was looking for until I was happy. He was prompt, courtious and always a More

by Richard Bankhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Dike
June 05, 2010

Doing business with 5 Star Ford was a pleasure. Our Doing business with 5 Star Ford was a pleasure. Our sales associate was very informative and only showed us vehicles that matched exactly what we as More

by cahill26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Howell
June 04, 2010

I have purchased seven vehicles since 1999 from Five Star Ford and specifically dealt with Marissa on six of those. Whan buying a car I always look to Five Star and specifically Marissa. I would say she is a More

by NClark88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marissa Thompson
June 04, 2010

I would recommend 5 star ford to anyone interested in a ford.I got a fair value on my trades and a great price on my new truck.Robert Wood was extremely knowledgeable about my new truck he was very helpful More

by stevan38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wood
June 04, 2010

The staff at Five Star Ford go above and beyond in customer service. I have been to many dealers and can honestly say this dealership is clearly the best. They offered me the best price and explaine More

by davidwyatt6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Dike
June 04, 2010

I walked my salesman to death and she stayed late and made sure I got an amazing deal. My wife and I were very pleased with the whole process. The deal we got was amazing and we are hooked. I have neve More

by gdubman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker, Doreen Parker Bainbridge
June 03, 2010

We just completed our fourth purchase from Five Star Ford and Marisa Thompson. It could not have gone any smoother. Marisa ensures that everything is handled from beginning to end. Everyone from make-read More

by tomboyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marisa Thompson
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