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Five Star Ford of Dallas

Dallas, TX

4.8
1,504 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,504 reviews

February 28, 2026

We have had an amazing experience with 5 Star! Name says it all! Joe provided a flawless experience from day one! Highly recommend them and we love this custom build out! More

by murraymarinerob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2026 -

Five Star Ford of Dallas responded

Thank you, murraymarinerob, for the wonderful review! We're thrilled to hear Joe delivered a seamless experience and that you're loving your custom build. That's exactly what Five Star Ford Dallas is all about — making every step of the process as smooth as possible. We appreciate your recommendation and look forward to serving you again! Let us know when you need us at 972-985-3600. Congratulations! Best regards, Thomas Bies, General Sales Manager

February 22, 2026

Raed was awesome to work with for a new truck. Great communication and professional interaction. More

by bpbaughman8764
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lupita Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex in Finance was excellent
Feb 23, 2026 -

Five Star Ford of Dallas responded

Thank you for the 5-star review, bpbaughman8764! We agree, Raed is fantastic to work with, especially when it comes to finding the right truck. We’re glad his communication and professionalism made the process smooth for you. Enjoy your new truck and thank you for choosing Five Star Ford Dallas. Reach out to our team at 972-985-3600 for vehicle advice. Best regards, Thomas Bies, General Sales Manager

February 16, 2026

I had a great experience with my out of State purchase. Having trust in a dealership and salesman was extremely important to me as I was buying a truck from Texas while living in Hawaii. I was extremely ha More

by Bfitchett1157
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Five Star Ford of Dallas responded

Thank you, Bfitchett1157, so much for the kind words! We know that buying a vehicle out-of-state—especially from Hawaii!—requires a massive leap of faith. Our goal is always to make 'treating you like family' feel real at Five Star Ford Dallas, no matter the distance. We’re thrilled we could earn your trust and get that truck home to you. Let us know if there is anything else we can do for you at 972-985-3600. Congratulations! Sincerely, Thomas Bies, General Sales Manager

February 10, 2026

Shawn Kahn was very helpful and understanding in helping me purchase my Escape. Shawn and Johnny Vines were patient with me throughout the process of buying my vehicle. Only concern I had was getting my More

by yoeteri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Vines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ballard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2026 -

Five Star Ford of Dallas responded

Thank you for sharing your experience with us. We are so pleased to hear that Shawn Kahn and Johnny Vines provided the helpful service we strive for at Five Star Ford Dallas! After the delay, it is good to know that Chris Ballard was able to step in, prioritize your request, and get that refund to you. We value your business and look forward to helping you enjoy your new Ford. Reach us at 972-985-3600. Sincerely, Thomas Bies, General Sales Manager

February 09, 2026

5 star was very accommodating to my various needs throughout and expedited the purchasing process More

by Amazenkpharms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2026 -

Five Star Ford of Dallas responded

Congratulations on your purchase at Five Star Ford Dallas, Amazenkpharms! Raed, Brett and I can be reached at 972-985-3600 should you need anything else. We look forward to helping you fully enjoy your ride. Thank you for sharing! Take care, Thomas Bies, General Sales Manager

February 09, 2026

I have a fleet of vans that need to stay up running for business. We I have an issue with one of the vans it could be a oil change break noise I can call Victor anytime he calls back that day. I gets every More

by lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2026 -

Five Star Ford of Dallas responded

Thank you so much,Lisa, for taking the time to rate your Five Star Ford Dallas service experience. Victor and our fleet team are grateful to help you keep your vehicles well maintained. Don't hesitate to reach us at 972-985-3600 for vehicle advice anytime. We appreciate working with you. Take care, Jerry Thompson, Service Director

February 07, 2026

Love my Maverick. Sam was my salesman - no complaints . The dealership loves dogs. The facility is very nice with a coffee bar. More

by Dsherwood28
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
LaRay Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sallam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2026 -

Five Star Ford of Dallas responded

Congratulations, Dsherwood28! We are so excited you found you new Maverick at Five Star Ford Dallas. Reach Sam, LaRay, or me at 972-985-3600 for truck advice any time. Thank you for sharing and please stay in touch. Best regards, Thomas Bies, General Sales Manager

January 31, 2026

Jordan was absolutely amazing. He was very knowledgeable and extremely transparent during the entire process. Easiest vehicle buying experience ever. We love our new F150 Lariat More

by kevinlcameron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lupita Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2026 -

Five Star Ford of Dallas responded

Kevin, Thank you so much for the recommendation! We are thrilled to hear that Jordan made this the 'easiest vehicle buying experience ever' for you. Being knowledgeable is one thing, but we know that transparency is what truly makes a difference when you're sitting at the desk. Congratulations on the new ride! We appreciate the shout-out and look forward to hearing from you at 972-985-3600 for truck advice. Best regards, Thomas Bies, General Sales Manager

January 23, 2026

Jim Scanlon Dan Whitmire David Alvarez were true professionals. The time frame in scheduled maintenance time and home delivery was true customer service. Five Star Ford Dallas customer courtesy drop More

by pronger1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Scanlon Dan Whitmire David Alvarez
Jan 24, 2026 -

Five Star Ford of Dallas responded

pronger1970, Jim, Dan, and David will be so happy to hear your kind words! We pride ourselves on having professional people throughout the dealership, and it’s great to know that our team and our technology hit the mark for you. Thank you for choosing Five Star Ford Dallas and for highlighting our home delivery service. We look forward to hearing from you again at 972-985-3600. Best regards, Jerry Thompson, Service Director

January 21, 2026

It was an honest, straightforward and transparent process beginning to end. No hiding the ball or games, which I appreciated. My experience here was great and I have no hesitations referring my friends. More

by tysonlies2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darian Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Five Star Ford of Dallas responded

Congratulations, tysonlies2, on your new vehicle from Five Star Ford Dallas. Your business and recommendation are greatly appreciated. Continue to reach Darian and our team at 972-985-3600. We want to make certain you fully enjoy your Ford. Thank you for sharing! Best regards, Thomas Bies, General Sales Manager