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Five Star Ford of Dallas

Dallas, TX

4.8
1,375 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,375 reviews

April 21, 2025

Raed patiently helped me find the right Maverick and then was quick to contact me when what I was looking for arrived. Great service! More

by Colby T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Five Star Ford of Dallas responded

Thank you, Colby, for rating your Five Star Ford Dallas shopping experience. Raed and Quinn are a great team and are focused on helping you enjoy your new Maverick. Stay in touch at 972-985-3600. We are here to help with all of your technical or maintenance questions. Congratulations! Best regards, Thomas Bies, General Sales Manager

April 21, 2025

Pros: Got a great deal and happy with purchase. Made it easy to handle the deal over email/phone so I don't have to come into dealership. Kim was very courteous/friendly and easy to work with. More

by skim1105
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tarek Salama
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ballard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Five Star Ford of Dallas responded

Thank you for taking the time to share your detailed feedback, skim1105. We're thrilled to hear you got a great deal and are happy with your new vehicle! We sincerely apologize for the inconvenience and frustration you experienced with the text communication and, more importantly, the error in your finance contract. Thank you for your business and if you have additional remarks, please reach me at 972-985-3600 or tbies@fivestarforddallas.com. We want to make certain you fully enjoy your new Ford. Sincerely, Thomas Bies, General Sales Manager

April 21, 2025

I’ve got three cars from the dealership and they always make sure that I am very happy when I leave they do great work and outstanding customer service More

by RUTHCHAPTER73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Five Star Ford of Dallas responded

It's wonderful to have such loyal customers like you, RUTHCHAPTER73! We're delighted to hear that across three car purchases, you've consistently experienced our commitment to great work and outstanding customer service at Five Star Ford Dallas. Thank you for choosing us time and time again – we really appreciate your business and look forward to hearing from you in the future at 972-985-3600. Best regards, Thomas Bies, General Sales Manager

April 20, 2025

Excellent dealer Ford in Texas Very professional staff friendly and creative I like the Five Star Ford dealership More

by frank.k.sagidov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Alison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Five Star Ford of Dallas responded

Congratulations, Frank, on your new vehicle from Five Star Ford Dallas. Anna, Quinn, and I can be reached at 972-985-3600 if there is anything else you need. We look forward to helping you enjoy your new Ford. Thank you, Thomas Bies, General Sales Manager

April 18, 2025

Elias did a great job throughout our purchase process! He was prompt and got us a great deal! More

by Jmclarks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Ekstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Five Star Ford of Dallas responded

Thank you, Jmclarks, for shopping with Elias at Five Star Ford Dallas. Congratulations and please let us know if you would like to revisit your new vehicle's features at 972-985-3600. Helping you fully enjoy your Ford is the goal. Take care, Thomas Bies, General Sales Manager

April 17, 2025

Quick and easy, no extra stuff he tried to pressure us with, just quick and to the point. Really appreciate it 🙏🏽 More

by Leze
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Five Star Ford of Dallas responded

Thank you, Leze, for shopping at Five Star Ford Dallas! We understand the importance of being straightforward and efficient. Thanks for recognizing our approach! Reach Jordan, Quinn, or me at 972-985-3600 for vehicle advice. We are here for you! Take care, Thomas Bies, General Sales Manager

April 17, 2025

Thumbs up. Very understanding and he made our car shopping so easy.We appreciate you More

by Goresibo09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Ekstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Five Star Ford of Dallas responded

Thank you, Goresibo09, for your kind endorsement for Elias, John, and Five Star Ford Dallas. We are now focused on helping you enjoy your new Ford. Stop by or give us a call at 972-985-3600. Let us know when you need our knowledge or expertise. Congratulations! Best regards, Thomas Bies, General Sales Manager

April 17, 2025

Kim made the purchase experience a joy. He was the one that answered the phone and took it all the way. He’s an asset!! More

by jeffdale63
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kim Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Five Star Ford of Dallas responded

Jeffdale63, We appreciate you at Five Star Ford Dallas. Kim and our team are dedicated to helping with all of your automotive needs. Don't hesitate to call 972-985-3600 when you have vehicle questions. Thank you, Thomas Bies, General Sales Manager

April 16, 2025

Sam was extremely helpful and made the process a lot easier for me. Very nice and respectful and also kept us comfortable making sure we had everything we needed. Will absolutely ask for him the next ti More

by Marioordonez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Shamshiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Five Star Ford of Dallas responded

Congratulations, Marioordonez, on your new Ford! Sam and the entire Five Star Ford Dallas team are dedicated to helping you enjoy your ride. Stop by or call 972-985-3600 with technical or maintenance concerns. Thank you for shopping at our dealership. Best regards, Thomas Bies, General Sales Manager

April 16, 2025

Jordan was very professional and personable thru the whole process. He made the waiting an enjoyable experience. Would definitely buy from him again. Couldn’t be happier! More

by Willy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarek Salama
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Five Star Ford of Dallas responded

Willy, We're thrilled to hear Jordan made your Five Star Ford Dallas shopping experience enjoyable! He is a great team member and focused on customer experience. We look forward to helping you enjoy your purchase. Call 972-985-3600 if there is anything else we can do for you. Thank you, Thomas Bies, General Sales Manager