Five Star Ford of Dallas

Reece did great. He was respectful and helpful the whole time. He made the entire process extremely easy. He was respectful and helpful the whole time. He made the entire process extremely easy. More

Raed was super helpful with my recent transaction. He was kind and considerate. Very patient with me. Once the transaction was done he sat with me for as long as I wanted in my new truck to explain He was kind and considerate. Very patient with me. Once the transaction was done he sat with me for as long as I wanted in my new truck to explain what every button did. Got my phone connected. Not every salesman does that. Usually they’re interested in the next transaction. Raed was different. He made me feel like I was the only thing that mattered and he was there to help make my purchase feel great. I would wholeheartedly recommend Raed to anyone wishing to work with a thoughtful and patient salesman. Super job Raed!!! I’d also like to say that Sam Pack’s Five Star Ford of Dallas is a top notch dealership under the thoughtful control of GM Brian Huth. Super impressed with how they take care of not only the customer but also their employees. More

Allen was awesome! Very professional, patient, and punctual. I definitely recommend him for anyone in the market for a vehicle. Very professional, patient, and punctual. I definitely recommend him for anyone in the market for a vehicle. More

I would to express my appreciation toward the professionalism that Allen provided during my visit at 5 Star. From the time I walked in the door, to leaving the lot in a new vehicle. He was patien professionalism that Allen provided during my visit at 5 Star. From the time I walked in the door, to leaving the lot in a new vehicle. He was patient, thorough, and answered every question we had. And there was a lot of questions.... I will be recommending Allen and 5 Star Ford to other friends and family. More

Allen did a fantastic job. So did 5 star. I had an issue with the bank check (sticky part of envelope tore off the routing number) I came from 4 hrs away. They made the transac So did 5 star. I had an issue with the bank check (sticky part of envelope tore off the routing number) I came from 4 hrs away. They made the transaction happen. Great group you have there. More

Thank you for making our car buying experience so smooth and enjoyable!We appreciate the excellent service your team from Five Star Ford of Dallas! Reese, Corey and John made the process easy and stress-fre and enjoyable!We appreciate the excellent service your team from Five Star Ford of Dallas! Reese, Corey and John made the process easy and stress-free! We absolutely love our Shelby Super Snake Mustang! Most Highly recommended dealership! Thank you again! More

After several disappointing experiences at other dealerships, we finally found exactly what we were looking for thanks to Jay Esparza. We purchased our son's first vehicle, a 2020 Ford F-150 FX4, an dealerships, we finally found exactly what we were looking for thanks to Jay Esparza. We purchased our son's first vehicle, a 2020 Ford F-150 FX4, and it was even better than we had hoped for. Buying a vehicle from out of state can be very stressful, but Jay made the entire process easy and completely hassle-free. He was professional, honest, responsive, and communicated with us every step of the way. He even took detailed videos of the truck so we could see exactly what we were buying before it was shipped to us. He did everything he said he would do, kept us informed throughout the process, and made the entire experience enjoyable. We're so thankful Jay answered the phone when we called about this truck. Thanks to his outstanding customer service, our son has an amazing first vehicle, and our family couldn't be happier. We highly recommend Jay to anyone looking for an honest, trustworthy salesperson who treats customers with the utmost care. This is the first vehicle we have bought from this dealership, but probably not our last! Sincerely, The Bass Family More

Very arrogant and condescending sales associates. The operating philosophy of their sales business model seems to be quick “churn and burn” without consideration of building long term customer trust The operating philosophy of their sales business model seems to be quick “churn and burn” without consideration of building long term customer trust and relationship. They clearly prioritize immediate and easy sales, dismissing and disrespecting buyers who are still evaluating their purchasing decisions. Would not recommend this dealership to anyone. More

Jordan did his job by getting me into the car that I wanted with no hassle. Cna win on his day off just to make sure I could get my new car. Thanks to him I no longer have a headache about my old car! wanted with no hassle. Cna win on his day off just to make sure I could get my new car. Thanks to him I no longer have a headache about my old car! More

My salesman tried to pull a fast one he sent me a video but he never open the doors when my wife and I made the 4 hr trip the car was trash!!! Reese you have to do better as a sales professional....Honesty but he never open the doors when my wife and I made the 4 hr trip the car was trash!!! Reese you have to do better as a sales professional....Honesty will go a long way in the car business More