Five Star Ford - Service Center

Excellent service and support We recently took our Ford F-150 to Five Star Ford in North Richland Hills, TX. We had the pleasure of dealing with Sean Billhymer for this service vi We recently took our Ford F-150 to Five Star Ford in North Richland Hills, TX. We had the pleasure of dealing with Sean Billhymer for this service visit. Sean was courteous, helpful, knowledgeable, and extremely professional in his dealings with us. From the time we arrived with our truck to the time we picked it up, Sean kept us informed and advised of the necessary service and its cost, and he never failed to respond pleasantly to our questions and comments. Our service was completed in a competent and timely manner, and we are very pleased, both with Five Star Ford and with Mr. Billhymer's assistance. More

Outstanding Service Support from Ron Baron Five Star Ford is a wonderful dealership to get my cars serviced and repaired. I deal exclusively with Mr Ron Baron, who always provides outstanding Five Star Ford is a wonderful dealership to get my cars serviced and repaired. I deal exclusively with Mr Ron Baron, who always provides outstanding service and support. When working with Ron, I know I will get the best service and deals. He always treats me with great respect and never shuns from answering my questions or concerns. Serving 30 years in the USAF, I have lived all over the country and never have I had such a great working relationship with a true professional such as Ron. More

Great place! This place is wonderful! The gentlemen that took care of me was Ron , he was very experienced and knowledgeable about my vehicle. I will definitely be This place is wonderful! The gentlemen that took care of me was Ron , he was very experienced and knowledgeable about my vehicle. I will definitely be back! More

The works and tire warranty Bought our 13 Fusion here. Needed the works service. No problem. Needed help with tire warranty. The Michilin Energy Savers are rated for 65000 mile Bought our 13 Fusion here. Needed the works service. No problem. Needed help with tire warranty. The Michilin Energy Savers are rated for 65000 miles. We had 35000 and almost no tread. Ezra was able to prorate the difference and get us new tires. Excellent communication throughout the process. More

very comfortable I love how hector cojulun treat me he is a very nice sales person I definitely recommend five star ford specially with people like hector cojulun he I love how hector cojulun treat me he is a very nice sales person I definitely recommend five star ford specially with people like hector cojulun he is more than my friend kow he is part of my family More

Great customer service We worked with Ron Baron in the service department. Ron was very helpful and a pleasure to deal with! We were told the service would take about 90 mi We worked with Ron Baron in the service department. Ron was very helpful and a pleasure to deal with! We were told the service would take about 90 minutes,but it took less than an hour! This will be the only service department that we will use after our experience today. More

Roof leak on 2009 F150 Spoke to Josh Fichter about possible leak from the rails on the roof or the third tail light on the roof of my 2009 F140 (second new truck purchased f Spoke to Josh Fichter about possible leak from the rails on the roof or the third tail light on the roof of my 2009 F140 (second new truck purchased from 5 Star-NRHs. Sean Billhymer called to arrange a service visit. Sean explained that after my visit, they would discuss with Ford on my behalf. Ford denied the request so Sean and Robert decided to cover my repair through the dealership. Additionally, Sean reattached the front passenger seat cover onto a rail underneath. It had been dangling since my seat covers were replaced several years ago and I never brought it to your attention-shame on me. Thank you so much for going the extra mile for me. I know you had no obligation to assist me but I truly appreciate Josh and Robert's willingness to go the extra mile for me...and especially Sean for making it seem that it was no big deal for 5 Star to step up---well it is a huge deal and thank you... Extremely satisfied customer-Ron Lewis 817.431.6111 More

185,000 mile check out and repair I bought my f150 king ranch from 5 star in 2007. It has been a great truck but now that I have 185,000 miles it needed some attention. I dealt with a I bought my f150 king ranch from 5 star in 2007. It has been a great truck but now that I have 185,000 miles it needed some attention. I dealt with a true professional Michael Fitch in service. Michael made me happy to spend money and that is not easy. He promised a lot and delivered it all under budget and on time. I have been a customer of 5 star ford for a long time and Michael is the best service advisor I have ever worked with Thanks Jim B More

So Happy with Ron Baron in Service! Ron is exceptional in service and initiative. He gave me a discount and then returned $121 as I had a coupon after the fact. Highly satisfied. Ron is exceptional in service and initiative. He gave me a discount and then returned $121 as I had a coupon after the fact. Highly satisfied. More

prompt and excellent service great have purchased many ford vehicles from them and always take them back for service because they do an excellent job keeping my vehicle up to date have purchased many ford vehicles from them and always take them back for service because they do an excellent job keeping my vehicle up to date More