Hector Cojulun

When we were looking for a good deal we found a góod usted vehicle for the price range we were looking for,the custumer was excelent. usted vehicle for the price range we were looking for,the custumer was excelent. More

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Everyone was very helpful, everything was throughly explained, patient, and made the whole process go by smoothly. Hector and Juan answered any questions that I had, Hector was very helpful in finding explained, patient, and made the whole process go by smoothly. Hector and Juan answered any questions that I had, Hector was very helpful in finding what I needed. More

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Alfreda was very helpful and worked with us to locate the right vehicle. However the guy pushing the extended warranty almost caused me to cancel the deal and walk out. Can’t remember his name. right vehicle. However the guy pushing the extended warranty almost caused me to cancel the deal and walk out. Can’t remember his name. More

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I recently purchased a 2023 Ford Platinum from Five Star Ford. Ray Barns met us immediately and ask which pickup we were interested in. He had our current vehicle appraised. He wanted us to drive the veh Ford. Ray Barns met us immediately and ask which pickup we were interested in. He had our current vehicle appraised. He wanted us to drive the vehicle we had selected. Then he gave us the offer and trade amount. We made our decision and asked when we could pick up the new one. Surprisingly, he said as soon as the paper work was completed. The paper work took maybe 20 minutes and the vehicle was ready to drive away. That is something that has never happened to me.....getting the truck the same day I bought it. The best part of the transaction was dealing with Ray and the other people at the dealership. Everyone is friendly, courteous, and helpful. Ray Barns was exceptional and I will definitely recommend him to anyone. More

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Good customer service, really appreicated the help from John! Thank you again for helping me! John! Thank you again for helping me! More

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This dealership cares about their customers. Alfred is very kind and cares about his customers he wants you to win. Alfred is very kind and cares about his customers he wants you to win. More

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I went to this dealership to buy a used vehicle. So i walk in and instantly get approach by a sells guy. He was helpful i give him that, but the cars SUCK!!!.. I first test drove this 2003 Ford exp So i walk in and instantly get approach by a sells guy. He was helpful i give him that, but the cars SUCK!!!.. I first test drove this 2003 Ford expedition and it was a piece of xxxx. with a xxxx load of problems that will cost me a lot of money. It had a load engine noise, doors were hollow when you close them do to some xxxxxxxx slamming the doors one too many times, the DVD player holder was broken. I said can i see this 2000 Honda odyssey instead, so he got the keys for it. and test drove it had a brake problem, Rough ride. So i finally checked out this 2002 Gmc Yukon it drove good, but is was a little over price for it year and millage it had on it. I believe it was 145,533. So i said the xxxx with it i am going for a new Ford Expedition instead. More

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Our daughter needed a car quickly due to a car wreck. We found several online and call the North Richland Hills dealership and spoke to Juan. He immediately made videos of the cars we were interested in an found several online and call the North Richland Hills dealership and spoke to Juan. He immediately made videos of the cars we were interested in and sent them to us. Our daughter made a decision on which one she wanted and Juan got everything squared away quickly. Unfortunately, Juan became ill right before we were to come pick up the vehicle (we live 300 miles away), but he contacted us and set us up with Hector in sales. Hector was absolutely stellar in making us feel welcome, explaining the car and its features, and helping us get everything finalized. We never felt rushed or uninformed at anytime through the whole process. We had a top notch experience with Juan and Hector and they have a customer for life with us. More

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Guys are great. I am able to purchase a used vehicle with no need to leave my office or drive to the dealership. (I live 250 miles away).  Five Star Ford LLC maintains detailed high-resolution photography of no need to leave my office or drive to the dealership. (I live 250 miles away).  Five Star Ford LLC maintains detailed high-resolution photography of all of their vehicles on smooth and interactive website. Hector is the salesperson that helps me. He records a virtual video walk-around of the vehicle and resolves all of my concerns about vehicle condition. It feels as I am there looking at the vehicle in person. Superb salesmanship. Hector is a great guy to deal with; really smart and an active listener. Ask for him. My deal manager is Joshua Ingram. This man actually picks up his phone, if he is available, and does not screen calls. He gets to the matters at hand and does not waste time. Accessible and very quick to offer me full disclosure before I commit. I'm totally happy with the deal.  It is a great deal and this is an honest dealership. The vehicle I purchase is exactly as pictured and described. I will definitely trade with these guys again.  Thanks guys, I love my "like new" pre-owned 2019 Ford Transit 250. It is really a high demand vehicle and difficult to find; but you deliver. Sweet! More

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I called Five Star Ford in June to order a bronco sport for my son. Brieanna immediately was able to help me. From the beginning she answered questions promptly and detailed. She kept me apprised of the m for my son. Brieanna immediately was able to help me. From the beginning she answered questions promptly and detailed. She kept me apprised of the manufacturing timeline and delivery. More

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