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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,151 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,151 reviews

February 19, 2023

Lots of cutomer service support before, during, and after our purchase of our new Subaru! More

by brakep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Five Star Subaru of Grapevine responded

Brakep, Congratulations on your new Subaru. Customer support is a priority for our Five Star Subaru customers. Don't hesitate to let us know how we can help you enjoy your car at 817-438-1700. Thank you for your business and review! Best Regards, Doug Laymon, Sales Manager

February 19, 2023

We had a wonderful purchasing experience at 5 Star Subaru of Grapevine. In particular, James Inim was outstanding - professional, communicative (explaining the features of the Outback when we were considerin More

by LISA O
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Five Star Subaru of Grapevine responded

Congratulations Lisa! We are excited you are driving a Subaru Outback and we look forward to helping you enjoy your ride. Reach James and the Five Star Subaru team when you have technical or care questions at 817-438-1700. We are here for you! Thank you for your business and great review. Best Regards, Doug Laymon, Sales Manager

February 18, 2023

Myles is THE BEST! Whatever you need, he’s on it. Myles has been there before, during, and after purchase. He’s down to earth and not a jerk salesman. He didn’t push me More

by Cayce Ervin
Recommend Dealer
Yes
Employees Worked With
Myles Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Five Star Subaru of Grapevine responded

Cayce, Thank you for endorsing Myles and his efforts to keep you informed and a satisfied customer. Your purchases at Five Star Subaru are greatly appreciated and we look forward to hearing from you again at 817-438-1700. Enjoy your newest Subaru! Best Regards, Doug Laymon, Sales Manager

February 17, 2023

I went to have my car serviced for my 1-year maintenance. The staff was very helpful as soon as I arrived in guiding me where to park, and clearly explained all the items that will be serviced on my vehicle More

by fzubair72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex So
Feb 18, 2023 -

Five Star Subaru of Grapevine responded

Fzubari72, Welcome to the Five Star Subaru service center. Rex and our staff will strive to make every service visit efficient. When you need future care, we hope to schedule an appointment for you at 817-438-1700. Thank you for your feedback. Thank you, Dylan Hulme, Service Director

February 16, 2023

Professional, knowledgeable and very polite. My advisor explained everything they were going to do and it was done in a timely manner. More

by bjcool11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Pipkin
Feb 17, 2023 -

Five Star Subaru of Grapevine responded

Bjcool11, We always appreciate knowing the Five Star Subaru service communicated well. When Anthony or I can offer our advice, give us a call at 817-438-1700. We are here to keep you knowledgeable and comfortable in your car. Thank you for your feedback and business. Take Care, Dylan Hulme, Service Director

February 15, 2023

I arrived at the shop on time and greeted by a maintenence advisor. He knew my car and why I was there. Oil change and state inspection. I threw in a broken wheel stud. Broken by a local tire sho More

by Richard Baron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Murray
Feb 16, 2023 -

Five Star Subaru of Grapevine responded

Richard, It is our goal to help you enjoy your Subaru. Ryan and our service team welcome the opportunity to offer advice any time at 817-438-1700. Give us a call! Thank you for your feedback and business, Dylan Hulme, Service Director

February 14, 2023

Everyone was amazing! Thank you for always taking care of my transportation needs. I have been a customer for several years. More

by tamirawomack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Feb 15, 2023 -

Five Star Subaru of Grapevine responded

Tamirawomack, We always appreciate seeing you at Five Star Subaru! Thank you for being a valued customer and friend. We continue to be here for you at 817-438-1700. Enjoy your new car and stop by any time! Best Regards, Doug Laymon, Sales Manager

February 13, 2023

The atmosphere at the dealership is cheerful and positive and all of the Service professionals are helpful and professional More

by gypsydog5375Tex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 14, 2023 -

Five Star Subaru of Grapevine responded

Gyspydog5375Tex, We appreciate knowing you find working with the Five Star Subaru team professional. Your business and 5-star rating mean a lot. Please let us know if there is anything else we can do for you at 817-438-1700. Thank you, Dylan Hulme, Service Director

February 13, 2023

Great, easy experience purchasing our new Subaru Crosstrek. Ordered and customized it our self and it came in with 6 weeks. More

by STEVENKSLAUGHTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Five Star Subaru of Grapevine responded

STEVENSLAUGHTER, The Five Star Subaru sales team is focused on helping you enjoy your new Subaru. Cameron and I encourage you to stay in touch at 817-438-1700. Whenever you need our advice, we are here for you! Thank you for your great endorsement. We appreciate it! Sincerely, Doug Laymon, Sales Manager

February 13, 2023

Very nice and communicated with us. Helped us know all the details and what we needed in order to purchase! More

by andreatorres199
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, andreatorres199! Jordan and the Five Star Subaru team remain available at 817-438-1700 to help you with the details of your vehicle. Sharing our knowledge is only a phone call away. Let us know when you need our vehicle advice. Enjoy your ride and thank you! Take Care, Doug Laymon, Sales Manager

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