Five Star Subaru of Grapevine

My 3rd Subaru! Enjoyable car purchase experience! Service as well as sales department ~ all good! Enjoyable car purchase experience! Service as well as sales department ~ all good! More

Great service. Not pushy but very responsive. Also, they got me processed in a little over one hour. Not pushy but very responsive. Also, they got me processed in a little over one hour. More

Very organized system of services. Loved that Mr Jimenez sent me results of service inspection detailing immediate needs for repair and why. Pedro then discussed with me and I was ab Loved that Mr Jimenez sent me results of service inspection detailing immediate needs for repair and why. Pedro then discussed with me and I was able to make decision. This worked well and work was completely done. No delay lags. Representatives are all welcoming and polite. Great facility More

Smooth, easy transaction…. It was a very pleasant experience overall. David Hendricks is very professional, personable and knowledgeable. I will recommend him and this dealer It was a very pleasant experience overall. David Hendricks is very professional, personable and knowledgeable. I will recommend him and this dealer to my friends and family. More

Had all 4 tires replaced ,balanced and aligned for my daughter’s 2023 Impreza hatchback this morning and once again, Pedro Jimenez was my service advisor providing the same pleasant, efficient, seamless daughter’s 2023 Impreza hatchback this morning and once again, Pedro Jimenez was my service advisor providing the same pleasant, efficient, seamless and excellent communications as he did in our interaction the other day. He is consistent in his professional approach and attention to detail when politely dealing with Customers. More

Easy and stress free process. Hayden was a joy and Derek made the financial bit painless. Highly recommend. Hayden was a joy and Derek made the financial bit painless. Highly recommend. More

Easy. That’s the one word I could use. They made the whole experience easy. That’s the one word I could use. They made the whole experience easy. More

I've been working with Taylor Greene at 5 Star Subaru in Grapevine for a few months to purchase my vehicle, and he was extremely polite, attentive, and considerate of my needs every step of the way. We hand Grapevine for a few months to purchase my vehicle, and he was extremely polite, attentive, and considerate of my needs every step of the way. We handled all the paperwork online and via text, which made the entire process incredibly convenient and stress-free. This is our third Subaru we've bought from 5 Star Subaru, and we've consistently loved the experience—from sales to the service department and finance team. Everyone here is truly outstanding and genuinely cares about their customers. We've recommended at least four people to this dealership already, and the ease of purchasing combined with how quickly they expedited our sale was amazing. Highly recommend Taylor and the whole 5 Star Subaru team in Grapevine! More

Had the model I wanted in stock, was an easy stress free purchase, Kenny was great! purchase, Kenny was great! More

My prior service advisor, Jose, was on vacation, but Pedro is no second rate substitute ! Pedro met me promptly, listened intently to my service request, provided me with the multipoint inspection recom Pedro is no second rate substitute ! Pedro met me promptly, listened intently to my service request, provided me with the multipoint inspection recommendations in the customer lounge and provided a written estimate for new tires, balance and alignment, which I will complete on Friday, 16th and offered to have my daughter’s Impreza washed. All of it was top shelf from another service professional who is a terrific ambassador for the brand of Subaru and the Five Star dealership. More