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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,010 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,010 reviews

April 23, 2025

Travis provided great customer service! He was very knowledgeable and careful to explain the details of the service my car needed. More

by Kathy Pruitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Litrell
Apr 24, 2025 -

Five Star Subaru of Grapevine responded

Kathy, We're so glad Travis provided you with great customer service during your visit to Five Star Subaru. It's fantastic when our team members are knowledgeable and take the time to explain everything clearly. We appreciate you recognizing Travis and our service team. Let us know when you need us again at 817-438-1700. Safe travels, Jakob Ritter, Service Director

April 23, 2025

Easy to deal with. No pressure. Good experience. 3 car that was brought from dealership More

by TURNERBLG
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Harrison Stables
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nart Abzakh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, TURNERBLG, on your newest car from Five Star Subaru. We are so grateful for your continued business. When you need our technical or care advice, please reach out to 817-438-1700. We are focused on helping you fully enjoy your car. Thank you, David Cheney, General Sales Manager

April 23, 2025

The folks over at Five Star Subaru of Grapevine were awesome to work with and I would most certainly purchase another vehicle from them in the future. More

by CBENNETTCGFO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Five Star Subaru of Grapevine responded

Thank you, CBENNETTCGFO, for shopping at Five Star Subaru! Customer satisfaction is always our goal. Please reach your sales team at 817-438-1700. We are here to share our vehicle advice. Best regards, David Cheney, General Sales Manager

April 23, 2025

I was treated exceptionally well. Everyone was very personal. Overall I had a great experience. I will definitely recommend others to your dealership. I have never been treated this w More

by SCOTTM3014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Five Star Subaru of Grapevine responded

SCOTTM3014, It truly means a lot to us that you had such a great car-buying experience at Five Star Subaru– it's exactly what we strive for! Your recommendation is greatly appreciated and we look forward to hearing from you at 817-438-1700. Let us know how we can help with your automotive needs. Thank you, David Cheney, General Sales Manager

April 23, 2025

Took my car in cause my check engine light came on and they replaced the part I needed and got me a loaner while they had to keep it for a day. This is a great dealership. The Service Department is awesom More

by sharon_strine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Littrelll
Apr 24, 2025 -

Five Star Subaru of Grapevine responded

Thank you, sharon_strine, for taking the time to rate your Five Star Subaru service visit. Customer experience and satisfaction are priorities for our team. Between appointments, reach Travis or me at 817-438-1700 should you need our advice. Safe travels and take care, Jakob Ritter, Service Director

April 23, 2025

We found these people most knowledgeable, thank you for stepping in and helping Kenney Gaines. More

by RAEO638
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, RAEO638! We are so excited you are driving a new car from Five Star Subaru! Customer satisfaction continues to be our focus. Reach Kenny and your sales team at 817-438-1700 any time you need vehicle advcie. Thank you for shopping with us! Take care, David Cheney, General Sales Manager

April 22, 2025

Impeccable service. I had the pleasure of working again with Deion Thomas. He is the best! More

by e.b.robison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Five Star Subaru of Grapevine responded

Thank you, e.b.robison, for recommending Deion and Five Star Subaru! Whenever you need vehicle advice, please reach us at 817-438-1700. We are always happy to share our advice and expertise. Safe travels! Take care, Jakob Ritter, Service Director

April 21, 2025

They promptly were there to take my car. They explained what they were gonna do. They kept me informed every step of the process. They walked me through my car when I picked it up asked if I More

by Tricia painter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Tricia, for sharing your experience at Five Star Subaru. It's great to hear you had such a thorough and professional service experience. We want to hear from you at 817-438-1700 every time you have vehicle questions. Enjoy safe travels. Take care, Jakob Ritter, Service Director

April 21, 2025

Super supportive and listened well. Didn’t feel pressured into something I didn’t want. Would go there again. More

by ROHEN1514
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, ROHEN1514! Thank you for your feedback! We strive to create an enjoyable environment for everyone at Five Star Subaru. It's great to know you felt heard and comfortable during your time with us. We are here to share our advice, Reach us with new car questions at 817-438-1700. Best regards, David Cheney, General Sales Manager

April 20, 2025

An outstanding service and treatment. Five Star Subaru made us feel like family, and best choice! More

by Abderrahmen Khardani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Zablosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

Five Star Subaru of Grapevine responded

Abderrahmen, Thank you for recognizing many of the Five Star Subaru staff! We appreciate you at the dealership and welcome you to call 817-438-1700 for vehicle advice any time. We want you to fully enjoy your ride. Best regards, Jakob Ritter, Service Director