Five Star Subaru of Grapevine

Mr Pedro Jimenez Service Advisor did an excellent service for my 2025 Forester including your team crew in your dealership. for my 2025 Forester including your team crew in your dealership. More

This has been the best dealership I've ever dealt with. Bought my car a year ago, and the whole transaction was great. I've been back for multiple standard services, and each time it has been excellent. I Bought my car a year ago, and the whole transaction was great. I've been back for multiple standard services, and each time it has been excellent. I appreciate they take care of everything just how you ask, and are never pushy with add-ons and the like. Can't recommend this place enough. More

Everyone was very professional, very helpful, very courteous, and were very interested in making sure we got the answers we needed. courteous, and were very interested in making sure we got the answers we needed. More

Over all very good experience. Great customer service all around. Very pleased with the car. Great customer service all around. Very pleased with the car. More

Never thought I'd own a Subaru, but now I'm sure this CrossTrek Wilderness won't be my last one. Can't say enough good about our salesman David Hendricks. From first contact to final signatures, he was a CrossTrek Wilderness won't be my last one. Can't say enough good about our salesman David Hendricks. From first contact to final signatures, he was accommodating, informative, no-pressure and really patient with all my questions. Highly recommend him! Derek Adams in Finance was a bonus for sure. Super nice family man, good communication and easy to connect with. Everyone we interacted with at 5 Star Grapevine was actually very courteous and friendly. All interactions positive and the result was having a really great vehicle which fits my lifestyle perfectly. More

I can't say enough good things! My entire experience was phenomenal. From initial contact, to making the deal, to finance. Everyone was fantastic to deal with! Cameron, I feel went My entire experience was phenomenal. From initial contact, to making the deal, to finance. Everyone was fantastic to deal with! Cameron, I feel went above and beyond to make a great deal! More

My whole experience with 5 Star Subaru so far has been great!!! As the experience of shopping for and completing the process of getting a car can be quite stressful, I absolutely couldn’t be happier. Al great!!! As the experience of shopping for and completing the process of getting a car can be quite stressful, I absolutely couldn’t be happier. All of their representatives were extremely friendly, knowledgeable and helpful. I will definitely recommend 5 Star to anyone looking for a good car. More

We were traveling cross country when a check engine light came on late at night. Our hotel was located near Five Star Subaru. Next morning I was at the service department as they opened. The service manager came on late at night. Our hotel was located near Five Star Subaru. Next morning I was at the service department as they opened. The service manager greeted me and set my expectations. It was a Saturday and their appointment schedule was full. But they would run a diagnostic to check the problem. Depending on the result, they would see what they could do since I needed to drive home to another state. But it could be Monday before they could work on it. He introduced me to a service advisor, Deion Thomas, . Deion was great. He kept me informed on the progress of my vehicle. I was also given a loaner to drive until I could get my vehicle back. The technician working on the vehicle texted me a video of what he was checking on the vehicle and where he found the problem. I was able to pick up my repaired vehicle by the end of that day. I was preparing to alter my trip plans to wait for my vehicle’s service on Monday and was very grateful that they made every effort to return it the same day. More

James went the extra mile to, not only find us a car we liked, but also to make sure we had all the information we needed to make a well-informed choice. liked, but also to make sure we had all the information we needed to make a well-informed choice. More

Everyone was so pleasant and helpful. Made my buying experience very comfortable and easy. I truly appreciated the professionalism and the lack of pressure sales. Made my buying experience very comfortable and easy. I truly appreciated the professionalism and the lack of pressure sales. More