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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,051 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,051 reviews

May 22, 2025

No matter the Service Advisor, Five Star Subaru's Service Department delivers! They greet you when pull in the drive and continually update on the progress of the vehicle. This is my third Subaru from Five More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantai Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon English
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Five Star Subaru of Grapevine responded

Dean, Wow, thank you so much for this incredible feedback! We're thrilled to hear that our Five Star Subaru Service Department consistently delivers for you. We truly value your loyalty as a third-time Subaru owner with us. Thank you for always choosing our dealership and reach us at 817-438-1700 for vehicle help any time. Best regards, David Cheney, General Sales Manager

May 20, 2025

Five Star Subaru is the best! ! From start to finish, the staff was professional, kind and helpful. Thank you Rick for your help!!! More

by ADRIENNEABADIEFIELDS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
May 21, 2025 -

Five Star Subaru of Grapevine responded

Thank you, ADRIENNEABADIEFIELDS, for shopping at Five Star Subaru! Rick and our staff want to make certain you fully enjoy your purchase. Stop by or give us a call at 817-438-1700 for vehicle advice any time. Safe travels! Take care, David Cheney, General Sales Manager

May 20, 2025

I was very pleased with the way Deon Thomas stepped up and handled my issue. More

by curtisratliff
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Five Star Subaru of Grapevine responded

We appreciate you at Five Star Subaru, curtisratliff! Deion and our techs welcome all of your vehicle questions at 817-438-1700. Our priority is to keep you happy with our services and your Subaru. Thank you for sharing! Best regards, Jakob Ritter, Service Director

May 19, 2025

Jeremy and Derek did a great job at helping me work througt the online purchasing process. Thanks! More

by PGP29646
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Five Star Subaru of Grapevine responded

PGP29646, Thank you for shopping at Five Star Subaru. Jeremy, Derek and I want to make sure you love your purchase. Stop by or call 817-438-1700. Let us know when you need our vehicle advice. Enjoy your ride! Take care, David Cheney, General Sales Manager

May 19, 2025

My issue is the unavoidable over-priced add ons (door guards, tint specifically) that are transparently a profit puffer and artificial “discount” support item. Puff the price $700 or $800 or whatever y More

by BBQBOB
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Harrison was fantastic to work with and very personable. I would work with him again. More

by CHRIS.HASTY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison Stables
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, Chris, on your new car from Five Star Subaru. Harrison and our team remain available at 817-438-1700. Let us know how we can help you enjoy your Subaru. Thank you for shopping with us. Best regards, David Cheney, General Sales Manager

May 18, 2025

The process was fast and easy. Great service and experience. We came home with what we wanted More

by ELENA.RITCHIE81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, Elena, on your new car from Five Star Subaru. We are so happy to know you drove home happy! Thank you for shopping with us and please stop by or call 817-438-1700 with technical or care questions. Best regards, David Cheney, General Sales Manager

May 18, 2025

So great! Can’t say enough about how John Michael took care of me from start to finish! I love 5-Star Subaru and so thankful for how easy they made my very fi More

by MARSHA.JORDAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Five Star Subaru of Grapevine responded

Marsha, It is great to know that John Michael made your Five Star Subaru shopping experience enjoyable and stress-free! That's exactly what we want for our customers. Congratulations on your new car. Don't hesitate to reach us at 817-438-1700 for vehicle advice. Enjoy your ride! Thank you, David Cheney, General Sales Manager

May 18, 2025

Best and welcoming customer service I've had in awhile. Love the brand and the car. Thanks again. More

by KEVINFRENCH0321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Kevin, for shopping at Five Star Subaru! We want to help you fully enjoy your new car. Please let us know if you have questions at 817-438-1700. We are now focused on your driving journey. Congratulations! Best regards, David Cheney, General Sales Manager

May 17, 2025

All of the staff here went above and beyond to ensure I had a great experience and I'm so thankful for every individual I worked with. More

by TAYLOR.A.NAGEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, Taylor, on your purchase at Five Star Subaru! We are excited you are driving a Subaru. Should you have technical or maintenance questions, reach us at 817-438-1700. Thank you for taking the time to review your shopping experience. Best regards, David Cheney, General Sales Manager