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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,466 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,466 reviews

July 30, 2022

I was satisfied with the service I received today. I drove up, a service worker met with me and helped me. The waiting area was nice. More

by MarkRowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall his name
Aug 02, 2022 -

Five Star Subaru of Grapevine responded

Thank you, Mark, for choosing Five Star Subaru for your vehicle care. Our advisors and techs welcome your questions at 817-438-1700 any time. Safe travels and we look forward to seeing you again. Best Regards, Marcus Procter, Service Director

July 30, 2022

Great experience from start to finish. Will definitely continue to do business with Five Star Subaru from servicing our Cross Trek to purchasing our next vehicle. Azrael was helpful and More

by ekardell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Azrael Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Five Star Subaru of Grapevine responded

Ekardell, We are so excited to help you enjoy your new Crosstrek! Azrael and I welcome you to stop by or give us a call at 817-348-1700 if there are features you would like to revisit. We appreciate you and your business at Five Star Subaru and look forward to seeing you again. Thank you, Doug Laymon, Sales Manager

July 29, 2022

This is the second Subaru I have bought at Five Star, and I have gotten all of my vehicle service done there as well. The experience has always been exceptional, and I would recommend this dealership to anyo More

by JMFITCH1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Mijares
Jul 30, 2022 -

Five Star Subaru of Grapevine responded

JMFITCH1, It was our pleasure to help you shop for your car at Five Star Subaru. Thank you for returning to our store for a second purchase. Customer satisfaction continues to be a focus and we welcome your questions at 817-438-1700 any time. Best Regards, Doug Laymon, Sales Manager

July 29, 2022

Derek did an awesome job helping me and my mom purchase our new truck. It was our first time buying a car from a dealership and he helped us, made sure everything went good. I would come back in the future More

by Josecaracheo200@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Five Star Subaru of Grapevine responded

Congratulations on your Five Star Subaru purchase! Derek and our team welcome you and your Mom's questions at 817-438-1700. Let us know how we can help you enjoy your car. Thank you for your business and review, Doug Laymon, Sales Manager

July 28, 2022

Very friendly and knowledgeable. I’m time. Service completed in a very reasonable time. Always get my car back clean. More

by wd5gnd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Five Star Subaru of Grapevine responded

Thank you, wd5gnd, for choosing the Five Star Subaru service department. Mike and our techs are always available for questions at 817-438-1700. Safe travels and don't hesitate to stop by or call us if concerns arise. Best Regards, Marcus Procter, Service Director

July 28, 2022

I had a issue with the the car and the dealer said it was as is but after the talk over the phone they said they will help out. Since I did fly yo buy a car and drive home about 900 miles. More

by JEFFIDDINGS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Someone in management
Jul 28, 2022 -

Five Star Subaru of Grapevine responded

Thank you, JEFFIDDINGS, for working with our sales team. Customer satisfaction is our goal with every transaction. We hope you are enjoying your MINI. Best Regards, Doug Laymon, Sales Manager

Jul 28, 2022 -

JEFFIDDINGS responded

The sales rep called me after i drove to see how it long drive was and asked me me the car which is nice going from dallas to sioux city. Ia is a long drive in a small car

July 27, 2022

Excellent experience as always. This is my 3rd purchase from 5 star subaru and every time I am extremely satisfied with the service and follow up. Azrael deserves a special mentio More

by JAS8912
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Azrael Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Five Star Subaru of Grapevine responded

Congratulations JAS8912! Azrael and I are excited to continue serving you at Five Star Subaru. Thank you for making your third purchase with us and please reach us any time at 817-438-1700. We are here to help you fully enjoy your new car. Your loyalty and repeat are truly appreciated, Doug Laymon, Sales Manager

July 26, 2022

This was the best car buying experience I have had. Joe was super amazing and very helpful. We drove from Wichita Falls to see a vehicle and he had it ready for us to check out when we got there. Lo More

by HEATHER.M.MAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Martinez(I believe is the last name. I misplaced his card)
Jul 27, 2022 -

Five Star Subaru of Grapevine responded

Congrats on your Five Star Subaru purchase, Heather! We are so grateful you chose our dealership. Safe travels back to Wichita Falls and please stay in touch with Joe and our staff at 817-438-1700. We will do what we can virtually to help you enjoy your Santa Fe. Thank you for your endorsement and business, Doug Laymon, Sales Manager

July 23, 2022

James and the staff we dealt with at Five Star were personable, informative, and professional. The experience went beyond our expectations, and we would enthusiastically recommend this dealership. Than More

by SJSADLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corbin Beck
Jul 24, 2022 -

Five Star Subaru of Grapevine responded

SJSADLER, Congratulations on your Five Star Subaru purchase. James, Corbin, and I remain available at 817-438-1700 to answer any additional questions. Enjoy your car and please stay in touch. Thank you, Doug Laymon, Sales Manager

July 23, 2022

Always great service and prompt communication. Trust them and that says a lot. Will continue to have my car serviced there. More

by Quirosusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2022 -

Five Star Subaru of Grapevine responded

Quirosusa, Thank you for taking the time to recognize Mike and the service team at Five Star Subaru. Helping you stay safe and comfortable in your vehicle is important to us. Reach us with all of your automotive questions at 817-438-1700. Best Regards, Marcus Procter, Service Director

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