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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,449 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,449 reviews

February 24, 2022

First Time at this dealership as it is closer to my house. A great place with friendly service. More

by achmiel4848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Five Star Subaru of Grapevine responded

Hello achmiel4848, On behalf of Mike and the Five Star Subaru service department, thank you for choosing our dealership. We are committed to helping you drive a well-maintained car. Mike and our team welcome all of your care questions at 817-438-1700. Reach us any time. Take Care, Marcus Procter, Service Director

February 21, 2022

Service was done in a timely matter, awesome job and I really liked the wait room setting More

by Knguyen7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Five Star Subaru of Grapevine responded

Thank you, Knguyen7, for taking the time to review your Five Star Subaru service visit. We want to keep you knowledgeable about your car's care. Call us any time you need our advice at 817-438-1700. We are here to answer all of your automotive questions. Take Care, Marcus Procter, Service Director

February 20, 2022

Professional and nice salespeople, I had a great experience with this dealership. Will recommend to friends looking for a Subaru. More

by valeda.tudor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lombardo, Jeff Davis
Feb 21, 2022 -

Five Star Subaru of Grapevine responded

Hello valeda.tudor, Congratulations on your new vehicle from Five Star Subaru. Clay, Jeff, and I welcome you to stop by or give us a call at 817-438-1700 whenever you need our vehicle knowledge. We are here to help you fully enjoy your ride. Thank you for shopping with us. Best Regards, Doug Laymon, Sales Manager

Feb 21, 2022 -

valeda.tudor responded

Thank you!

February 19, 2022

Communication and friendly service set this dealership apart from all the others. I would not trust my vehicle repairs to anyone else. More

by diane.versocki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Robrerts
Feb 20, 2022 -

Five Star Subaru of Grapevine responded

Hello Diane, Thanks for recognizing the Five Star Subaru service team. Communication is key and we want to continue sharing our knowledge. When you have vehicle care questions, we are here for you at 817-438-1700. You are a valued customer and we want you knowledgeable about your ride. Take Care, Marcus Procter, Service Director

February 19, 2022

They helped us get exactly what we wanted and made everything easy. No problems and no pressure. More

by EM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rio Manalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Feb 20, 2022 -

Five Star Subaru of Grapevine responded

EM, Thank you so much for taking the time to score your shopping experience at Five Star Subaru. Customer satisfaction continues to be a priority. Please stop by or call us at 817-438-1700 with any technical or care questions. We are here to help. Best Regards, Doug Laymon, Sales Manager

Feb 21, 2022 -

EM responded

We had a great experience. Rio was fantastic and really helped me feel confident about the new car.

February 19, 2022

We had a great experience and didn't have any hassle. It was lovely working with Rio and I would definitely buy a car from her again. More

by mellebelle431
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rio Manalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Feb 20, 2022 -

Five Star Subaru of Grapevine responded

Hello mellebelle431, We are excited to help you enjoy your new Subaru. Do not hesitate to stop by Five Star Subaru or reach Rio, Jeff, or me at 817-438-1700 to review your car. We want to make driving fun. Thank you for shopping with us. Best Regards, Doug Laymon, Sales Manager

February 18, 2022

I worked with Mitchell from my home in Oklahoma to put my truck purchase together. I could not have asked for a better experience. He answered every question I had, took numerous pictures and videos to ass More

by n.hanik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Five Star Subaru of Grapevine responded

Hello n.hanik, Thank you for trusting in Mitchell and Five Star Subaru. We remain available for your questions at 817-438-1700. We will do our best to offer advice and direction from our Texas dealership. Your business is appreciated. Best Regards, Doug Laymon, Sales Manager

February 17, 2022

Great experience at Five Star Subaru of Grapevine! From a friendly welcome from the front desk reception, to Derek my sales rep, and Kenny in the finance department. Quick, efficient, easiest purchas More

by Msho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Feb 19, 2022 -

Five Star Subaru of Grapevine responded

Msho, We want you to feel welcomed every time you visit Five Star Subaru. Derek and our sales team are here to help you with all of your automotive questions. Continue to reach us at 817-438-1700. Congratulations on your new vehicle! Best Regards, Doug Laymon, Sales Manager

February 16, 2022

Did a great job with everything for being to end. I will definitely look to buy another car agin in the future More

by john@jdins.com
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Five Star Subaru of Grapevine responded

Thank you John for choosing Five Star Subaru for your vehicle purchase. We would love to hear from you again. Reach us any time we can help with future automotive needs at 817-438-1700. We appreciate you and your business. Best Regards, Doug Laymon, Sales Manager

February 15, 2022

Mike did a tremendous job. Would give much higher than a 10 if I could. More

by Lkmeyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Five Star Subaru of Grapevine responded

Thank you, Lkmeyne, for taking the time to rate Mike and the Five Star Subaru service department. We are happy to receive your 5 (and 10) star rating. Whenever we can offer our automotive advice, don't hesitate to call 817-438-1700. We want to help you in any way we can. Best Regards, Marcus Procter, Service Director

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