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Five Star Subaru of Grapevine
Grapevine, TX
4,086 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,086 reviews
July 02, 2020
I am very satisfied with the service I've received from Subaru of Grapevines service department as a whole. Johnny and the technicians that fixed my car have been great, very easy to work with and always m Subaru of Grapevines service department as a whole. Johnny and the technicians that fixed my car have been great, very easy to work with and always make sure to take great care of me and my 2015 Outback. This repair was a very difficult one to diagnose and took a lot of brainstorming but the service team at Subaru of Grapevine was great and communication from Johnny to me was absolutely superb. I look forward to a Subaru survey as I have PERFECT ratings across the board. More
by NTubbs
June 30, 2020
Great customer service Our brand new Subaru somehow had splatter paint on it from driving around town. We were shocked and upset. We took it in to the service department ask Our brand new Subaru somehow had splatter paint on it from driving around town. We were shocked and upset. We took it in to the service department asking them if they could somehow remove the splatter paint on our new car? They were able to get it removed and look as brand new as the day we got it. Here is the biggest surprise. The general manager Tony Hooman knew what happened to us When it came time to pay for them removing the splattered paint No charge from Tony and for us to enjoy our new car. We have bought 2 Suv from them I highly recommend anyone to anyone. More
by vcrisostomo55
Employees Worked With
June 29, 2020
Overall Good Experience The team at 5 Star Subura of Grapevine was professional and efficient with my purchase and post sales questions. They were very concerned to help with The team at 5 Star Subura of Grapevine was professional and efficient with my purchase and post sales questions. They were very concerned to help with all features of the vehicle and my comfort level with using them. More
by Tponder3
Verified CustomerEmployees Worked With
Mitchell, Deanne
June 28, 2020
Went all the way from Rowlett to Grapevine to work with Lauren. She was such a pleasure - the epitome of customer service! Go see her Lauren. She was such a pleasure - the epitome of customer service! Go see her More
by jbmck16
June 28, 2020
Excellent experience in every respect. Drove from Edmond, OK, to Grapevine, TX, to purchase an Ascent due to the salesman's efforts after I expressed interest on line. Spencer Fuller sent Drove from Edmond, OK, to Grapevine, TX, to purchase an Ascent due to the salesman's efforts after I expressed interest on line. Spencer Fuller sent a video of the vehicle, explaining all the features. He worked with me by email to address my questions before we drove to Texas to make the purchase. Extremely impressed with the dealership and level of care. More
by fwilliams.wls
Employees Worked With
Bobby Bauer (sales) and Michial Cox (finance). both excellent., Spencer Fuller
June 28, 2020
Very friendly dealership. I felt very at home, which is different from other dealerships. They worked with me on the price, and had a great selection of vehicles so I got what I was looking for. I strongly different from other dealerships. They worked with me on the price, and had a great selection of vehicles so I got what I was looking for. I strongly recommend buying your Subaru here! More
by sadler46
Employees Worked With
June 28, 2020
Bought a truck from Lauren whom was so professional, polite and knowledgeable. Would most definitely recommend looking her up for your next vehicle in the DFW area. polite and knowledgeable. Would most definitely recommend looking her up for your next vehicle in the DFW area. More
by Bart_boothe
Employees Worked With
Lauren Bayles
June 27, 2020
Customer focused with no BS. Many times in the past buying a car has been an unpleasant experience. This is my first time buying a Subaru and it will not be my last. Everyone wa Many times in the past buying a car has been an unpleasant experience. This is my first time buying a Subaru and it will not be my last. Everyone was professional, quick to help and I felt like the price I paid for the car was fair. I also got in and out quickly when it came time to sign the paper work. More
by hanchette.k
Employees Worked With
Ryan Bayles, I do not remember all of the names, but everyone was great.
June 27, 2020
Five Star Subaru is truly a five star dealership. Their customer service is outstanding, always exceeding my expectations. I would rate it as the best Subaru dealer in the DFW metroplex. customer service is outstanding, always exceeding my expectations. I would rate it as the best Subaru dealer in the DFW metroplex. More
by napeng
June 27, 2020
Easy And Prompt I contacted the service department for a possible leak in a tire on our new 2020 Subaru Ascent. They did find a nail in the tire and were able to rep I contacted the service department for a possible leak in a tire on our new 2020 Subaru Ascent. They did find a nail in the tire and were able to repair the tire. The vehicle was also washed and was spotless when I got it back with no charge for the reapair. Great job guys. Bob Hanson More
by rjhanson1953
Employees Worked With
Unknown
