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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,127 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,127 reviews

April 11, 2020

Efficient, thorough, professional, and personal. Excellent service they were fast and got me in before my scheduled appointment I plan to have all future service needs done here More

by Steve
Recommend Dealer
Yes
Employees Worked With
Michael Ohenesian
Apr 11, 2020 -

Five Star Subaru of Grapevine responded

Thank you, Steve, for choosing the service center at Subaru of Grapevine for your vehicle care. Michael and I would like to continue serving you and we welcome your maintenance questions at 817-438-1700. We look forward to seeing you again. Take Care, Marcus Procter, Service Director

April 10, 2020

I enjoyed my experience, my sales rep John was awesome and financial advisor Brandon 😘 was awesome, I finally got my Mercedes!!! If you think you can’t get a car please check out these guys!!! More

by markquwaler
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnnie Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Apr 11, 2020 -

Five Star Subaru of Grapevine responded

Hello markquwaler! Congratulations on purchasing your Mercedes. We are excited we were able to help you drive away happy. Please let John or I know if there are any additional vehicle concerns we can help you with. We look forward to hearing from you at 817-438-1700. Thank you for shopping at Subaru of Grapevine. Best Regards, Doug Laymon, Sales Manager

April 09, 2020

They are always so honest and caring. They get you in and out as fast as they can. Very caring and respectful of your time More

by dvcv
Recommend Dealer
Yes
Employees Worked With
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Swarver, Michael Dinh, Ryen Ruybal
Apr 09, 2020 -

Five Star Subaru of Grapevine responded

Thank you, dvcv, for your loyalty to Subaru of Grapevine. Our service team welcomes your maintenance or care questions at 817-438-1700. We look forward to continuing to share our vehicle knowledge. Please stay in touch! Take Care, Marcus Procter, Service Director

April 09, 2020

The best dealership and i love bringing my Subaru here for service, they provide first class service and experiences to their customers. Excellent service. I would highly recommend this place. More

by PoshD
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Bayles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ohanasein , Anthony Lombardo, Michael Dinh
Apr 10, 2020 -

Five Star Subaru of Grapevine responded

Hello PoshD! We are excited to be your Subaru dealer! Thank you for sharing your feedback for our team at Subaru of Grapevine. Your recommendation is greatly appreciated and we look forward to providing our vehicle knowledge again. Stay in touch at 817-438-1700. Take Care, Marcus Procter, Service Director

Apr 12, 2020 -

PoshD responded

You are very welcome

April 07, 2020

Smooth and efficient experience I just got a Crosstrek from Lauren and am very happy with the process! Lauren and everyone else that I dealt with at this dealership was professional More

by king of dairy queen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Bayles
Apr 08, 2020 -

Five Star Subaru of Grapevine responded

Congratulations on your Crosstrek purchase! It is great to hear you felt the process went smoothly and you are happy with your vehicle. When the shelter-in-place situation has been lifted, we look forward to properly redelivering your Subaru at Subaru of Grapevine to review its features. In the meantime, stay safe and healthy! Best Regards, Doug Laymon, Sales Manager

April 05, 2020

Wanted Subaru :) Went in to try and get a Subaru but ended up leaving with a used Toyota Highlander after really good working relationship with the Sales Manager. Ove More

by speck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Fraikes
Apr 06, 2020 -

Five Star Subaru of Grapevine responded

Hello speck, We were happy to help you find your vehicle and we would love to have you back at Subaru of Grapevine. Please stay in touch with Nick or me at 817-438-1700 to review your purchase or for its care. Thank you for your business, Doug Laymon, Sales Manager

April 04, 2020

Easy to do business. No high pressure sales tactics. Website was easy to search for used cars I wanted. Overall I had a good experience and felt I got a good deal on my purchase. More

by JCHAN14
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Saif, Freddie Valdovinos
Apr 04, 2020 -

Five Star Subaru of Grapevine responded

Hello JCHAN14! It is always great to hear from our customers. Thank you for shopping at Subaru of Grapevine and we welcome you to call us anytime you have vehicle needs at 817-438-1700. You are a valued customer and we look forward to seeing you again. Take Care, Doug Laymon, Sales Manager

April 03, 2020

Great experience. Responds promptly and assists without pressuring. Knowledgeable and friendly. Smooth and clear car buying experience. 11 out of 10 stars. Will be back. More

by kesleya
Recommend Dealer
Yes
Employees Worked With
Freddie Valdovinos, Rutger Kesling
Apr 04, 2020 -

Five Star Subaru of Grapevine responded

Thank you, kesleya, for your nice feedback regarding your shopping experience at Subaru of Grapevine. Congratulations on your new Subaru and please let us know if there are features you would like to revisit. Rutger and I are available at 817-438-1700. Making certain you are fully enjoying your ride is the goal. Take Care, Doug Laymon, Sales Manager

March 31, 2020

I went to soooo many dealerships to try and find the right vehicle. Subaru of Grapevine was literally the best dealership I’ve ever gone to! A close friend of mine purchased their vehicle from the same More

by Curly Girlie
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Swarver, Freddie Valdovinos
Mar 31, 2020 -

Five Star Subaru of Grapevine responded

Thank you, Curly Girlie, for visiting Subaru of Grapevine! We appreciate your business and your kind words. Our team wants to continue sharing our vehicle knowledge and we welcome your calls at 817-438-1700. Your safety and comfort in your Forester is the goal! Take Care, Marcus Procter, Service Director

March 30, 2020

Superb service as always, even in this time of coronavirus lockdown Prompt and courteous service, coffee and snacks in waiting area, nothing less than usual. More

by Hien
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2020 -

Five Star Subaru of Grapevine responded

Hello Hien, Thank you for giving us the opportunity to help with the care of your vehicle during this trying time. Your safety will always be a priority for all of us at Subaru of Grapevine. Reach out to us anytime at 817-438-1700. Your loyalty is appreciated. Stay Safe, Marcus Procter, Service Director

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