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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,065 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,065 reviews

January 30, 2020

I worked with Taylor from internet sales from the beginning she was awesome and helped me in every way. I told her what I was looking for and my budget and she made sure to find what I needed. More

by KACEY.KRIEG
Recommend Dealer
Yes
Employees Worked With
Taylor Bayles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Jan 31, 2020 -

Five Star Subaru of Grapevine responded

Hello Kacey, Thank you so much for taking the time to acknowledge Taylor and the efforts the team at Subaru of Grapevine provided to help you into a new Subaru. We would love to have you back to review its technical and care schedule at your convenience. Please call us when you have vehicle questions at 817-438-1700. We look forward to serving you again, Doug Laymon, Sales Manager

January 29, 2020

New 2020 Subaru Forester Sport We came to Five Star Subaru of Grapevine to replace my 2015 Subaru XV CrossTrek and test drove the Forester Sport and really liked it. Got started on More

by wjguyc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lombardo
Jan 29, 2020 -

Five Star Subaru of Grapevine responded

Congratulations on owning an awesome 2020 Forester Sport, wjguyc1! It was fun to upgrade you to a new model Subaru and we are here to share our technical knowledge with features you would like to readdress. Please let Clay, Anthony, or me know what we can do to make your ride more enjoyable at 817-438-1700. Thank you for shopping at Subaru of Grapevine, Doug Laymon, Sales Manager

January 29, 2020

A Great Buying Experience!!! I needed a car in a hurry, and I drove home in the one I wanted in less than 24 hours after making initial contact with my sales specialist. I will de More

by jordanleeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Fraikes
Jan 29, 2020 -

Five Star Subaru of Grapevine responded

Thank you, jordanleeper, for taking the time to share your shopping experience at Subaru of Grapevine. It is important to Shannon and me that we continue serving your automotive needs. Please give either of us a call at 817-438-1700. We want to make certain you completely enjoy your purchase. Take Care, Doug Laymon, Sales Manager

January 29, 2020

Johnnie, our Srvc Mgr, set us up with an appt & lined us up a loaner while our recall work was done. Super job. Johnnie takes very good care of us. I really enjoy coming to the dealership and working with J More

by Karol F
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Five Star Subaru of Grapevine responded

Hello Karol, Thank you for choosing the service center at Subaru of Grapevine for your recall notice. If Johnnie or I can be of further help, please give us a call at 817-438-1700. We are here to help you enjoy your vehicle. Take Care, Marcus Procter, Service Manager

January 29, 2020

Had a Great car experience.! Was the easiest and quickest I have had. Very professional looking dealership and staff. Taylor Greene was very well educated in the car we purchased. He showed us all the bells More

by MACARRERA23
Recommend Dealer
Yes
Employees Worked With
Taylor Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, MACARRERA23! The goal is to treat you with the utmost respect every time you visit and customer care is extended when you call us at 817-438-1700. Please stay in touch with Taylor or me so we can continue to share our vehicle knowledge with you. Thank you, Doug Laymon, Sales Manager

January 29, 2020

Great and friendly atmosphere. The dealership was very reliable and accommodating for our needs.The car was held for us as promised, since we came from out of state. More

by clock0805
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Fraikes
Jan 29, 2020 -

Five Star Subaru of Grapevine responded

Congratulations on your vehicle purchase at Subaru of Grapevine, clock0805! Thank you for coming the miles to shop with our team. If Tobias or I can be of further help, please let us know at 817-438-1700. We appreciate your review and business, Doug Laymon, Sales Manager

January 29, 2020

I always get world class customer service at 5 star. From beginning to end consistancy, First you're greeted before even exiting your vehicle. You will be directed to a service representative. Th More

by Anvilhead
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Five Star Subaru of Grapevine responded

Hello Anvilhead! Serving you with a courteous visit is important every time you stop by Subaru of Grapevine. When Johnnie or I can help with your maintenance needs, please let us know at 817-438-1700. We are proud to be your auto service provider and we look forward to seeing you again. Thank you, Marcus Procter, Service Manager

January 28, 2020

Wing and Ethan were exceptional in assisting us in picking the vehicle that we felt was best for my wife. I highly recommend both of them Thank You, Mike More

by daysleeper66
Recommend Dealer
Yes
Employees Worked With
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Carrigan
Jan 28, 2020 -

Five Star Subaru of Grapevine responded

Hello daysleeper66! Wing, Ethan, and everyone at Subaru of Grapevine are excited to call you our customer. When you and your wife have additional vehicle concerns, please give us a call at 817-438-1700. Thank you for your recommendation and feedback. We look forward to serving you again, Doug Laymon, Sales Manager

January 28, 2020

Great experience. They did not pressure me into anything I didn’t want and were very open about the deal and services they provide. Very knowledgeable about Subaru and the vehicles they had on the lot. More

by d.bando
Recommend Dealer
Yes
Employees Worked With
Rutger Kesling, Anthony Lombardo
Jan 28, 2020 -

Five Star Subaru of Grapevine responded

Congratulations on the purchase of your new Subaru, d.bando! It is important for us to keep the lines of communications open and we ask that you retain our number when you have further questions about your vehicle. Call us at 817-438-1700. We want to continue sharing our expertise to assure you the best driving experience. Thank you, Doug Laymon, Sales Manager

January 28, 2020

I had a great experience buying my first Subaru here! The staff and atmosphere was great. I would definitely do business with them again and recommend this dealer to anyone. More

by DESSNC12
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Jan 28, 2020 -

Five Star Subaru of Grapevine responded

Congratulations on buying your first Subaru, DESSNC12! We are certain it will not be your last. Please let us know when we can share more of our Subaru knowledge with you. We want to make certain you totally love your car. Thank you for shopping at Subaru of Grapevine. Enjoy, Doug Laymon, Sales Manager

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