Five Star Subaru of Grapevine

Outstanding service! Dustin went above and beyond in helping me and ensuring I was treated with respect. He went two steps ahead to ensure that I got what I wanted and ens Dustin went above and beyond in helping me and ensuring I was treated with respect. He went two steps ahead to ensure that I got what I wanted and ensured the process was as fast as it could be. He was not pushy like other salesmen I have felt with at other dealers. Outstanding! dealership was clean and everyone was helpful! More

Great experience buy here! Clay is the man to go to if u want a new or used car. He was very helpful with all the questions I had and patient with me. Took time to send me pict Clay is the man to go to if u want a new or used car. He was very helpful with all the questions I had and patient with me. Took time to send me pictures and videos of the car before I went there in person. Clay made it easy for me to pull the trigger on the car I wanted and for the price I wanted! More

Excellent Buying Experience Joey Edwards was fantastic to work with. He was not in a rush, had all vehicles we wished to test drive ready when we arrived, and was extremely knowl Joey Edwards was fantastic to work with. He was not in a rush, had all vehicles we wished to test drive ready when we arrived, and was extremely knowledgeable when it came to the vehicle we purchased. I am a fairly technical person and know a decent amount about cars - and could tell Joey knew his stuff, which was reassuring when I had substantive questions/concerns that I wanted accurate answers to. The finance department was professional and the process went smoothly - Joey monitored the process from a distance to make sure things went well which was also appreciated. Again - great buying experience. Thank you Joey and to the rest of the crew at Subaru of Grapevine! More

Amazing car buying experience! This dealer is amazing! The staff is very friendly and makes you feel right at home. I went in to look at a red 2018 Wrx and Rutger who was the salesm This dealer is amazing! The staff is very friendly and makes you feel right at home. I went in to look at a red 2018 Wrx and Rutger who was the salesman we were working with gave me such a great experience with the car! I had to have it. Purchase was quick and I left home with my first brand new car! Not only was Rutger awesome but so was the rest of the staff and the facility. Very clean and professional. I am recommending Five star subaru to all my friends and family! Thank you! More

Very pleasant and relaxing experience As it has been several years since I've had a new car experience, meeting the team at Five Star Subaru was a pleasure, very family friendly atmosphere As it has been several years since I've had a new car experience, meeting the team at Five Star Subaru was a pleasure, very family friendly atmosphere!!! Dustin Cox kept the ENTIRE experience as smooth as anyone could ask for. Most helpful and full of information Thanks DOUG kavan More

Joey was patient and helpful I worked with Joey to buy my 2018 Crosstrek. My first visit to the dealer was to test drive, get info, and get a quote on pricing. Joey had all the an I worked with Joey to buy my 2018 Crosstrek. My first visit to the dealer was to test drive, get info, and get a quote on pricing. Joey had all the answers and never pressured me into signing anything. I let him know that I would shop around. He followed up a couple times without coming off as harassing me. I did come back after shopping around because it became clear that he was giving me the best price possible right off the bat, and he knew the cars much better than other sales people I spoke with at other dealers. I highly recommend working with Joey if you're in the market for a Subaru. More

breath of fresh air Nick was a great representative for me and was very mindful of my time and crazy schedule. I’d originally visited a closer Subaru location but didn’t Nick was a great representative for me and was very mindful of my time and crazy schedule. I’d originally visited a closer Subaru location but didn’t receive anywhere near the phenomenal service Nick and Five Star provided me. My car purchase was smooth and he answered all questions we. I’m so glad I decided to make the trip to this place. It was truly a breath of fresh air when it comes to car buying! More

Outback or Legacy? We test drove both the Legacy and Outback. Since both have the same cabin and engine, the drives were similar. Went with the Outback to have a taller We test drove both the Legacy and Outback. Since both have the same cabin and engine, the drives were similar. Went with the Outback to have a taller vehicle. Salesman Martin Oakland was nice and handled our transaction well. He showed us many features and helped answer our vehicle technology questions. The next week we met Dee Boyett who gave us a standard features tour of the vehicle, which was helpful. The orientation session was worth the appointment for sure. More

Professional Listeners My salesman and my financing rep, both listened to me every step of the way. They didn’t try to sell me anything I didn’t want. They didn’t have to. T My salesman and my financing rep, both listened to me every step of the way. They didn’t try to sell me anything I didn’t want. They didn’t have to. They were able to offer the right car with the right features and the right financing to meet my needs because they understood them. I couldn’t be happier. More

Purchasing Subaru Impreza Jennifer and the dealership really worked with me to find the right deal. It was not pushy nor uncomfortable, and I was satisfied with the vehicle and Jennifer and the dealership really worked with me to find the right deal. It was not pushy nor uncomfortable, and I was satisfied with the vehicle and the deal in the end. I definitely recommend Jennifer if you are in the market for a new vehicle. More