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Five Star Subaru of Grapevine - Service Center

Grapevine, TX

5.0
976 Reviews

976 Reviews of Five Star Subaru of Grapevine - Service Center

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July 21, 2025

I was able to get My vehicle in and out in no time , They even washed it for Me More

by cooper75067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Five Star Subaru of Grapevine responded

Thank you, cooper75067, for endorsing the Five Star Subaru service center. Whenever you need vehicle advice or another appointment, please reach our advisors at 817-438-1700. We are here whenever you need our knowledge or expertise. Safe travels and thanks again, Jakob Ritter, Service Director

July 20, 2025

Purchased a Subaru Crosstrek at this dealership and had my first service appointment. Both were very favorable experiences. More

by Sarah C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew MacFarlane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Calvaruso (Service) 5 stars
Jul 20, 2025 -

Five Star Subaru of Grapevine responded

Sarah, Thank you so much for your loyal business at Five Star Subaru. Both our sales and service teams are grateful to help you. Should you need vehicle advice, please call 817-438-1700. We want you to fully enjoy your Crosstrek. Thanks again, Jakob Ritter, Service Director

July 17, 2025

Friendly and knowledgeable sales staff with no pressuring. Great service reps that keep you informed. Clean and cool ✋️ area with drinks and snacks. More

by WaltJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Calvaruso
Jul 17, 2025 -

Five Star Subaru of Grapevine responded

Thank you, WaltJ, for choosing Five Star Subaru for the care of your car. Kyle and our team welcome the chance to share knowledge. When you have maintenance questions, reach out to 817-438-1700. We are here for you. Take care, Jakob Ritter, Service Director

July 17, 2025

This dealership from buying our car to the service we receive has and continues to be a joyful experience. Service reps listen to you and are always courteous and friendly. More

by Knuckles.turfbuilder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Five Star Subaru of Grapevine responded

Thanks, Knuckles.turfbuilder, for your Five Star Subaru service rating! Customer experience is our top priority, and we're always here to help with any questions you might have. Our advisors are ready to offer advice whenever you need it at 817-438-1700. Safe travels and thanks again! Take care, Jakob Ritter, Service Director

July 15, 2025

I had an outstanding experience at Five Star Subaru in Grapevine! From the moment I arrived, the service team was friendly and professional, but I especially want to give a huge shoutout to my service adv More

by bbd1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D'Mitri Manivanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Littrel
Jul 16, 2025 -

Five Star Subaru of Grapevine responded

We appreciate you, bbd1995! Thank you for recognizing Travis and the Five Star Subaru service center. Our goal is to help you fully enjoy your WRX. Give Travis or me a call at 817-438-1700 for advice or to schedule future appointments. We are here for you. Safe travels, Jakob Ritter, Service Director

July 14, 2025

Accomodated my service appointment very quick and prompt in delivery of the vehicle on time. More

by bharat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure of the name
Jul 15, 2025 -

Five Star Subaru of Grapevine responded

Thank you, bharat, for sharing your Five Star Subaru service experience. If there is anything else we can address, please call our advisors at 817-438-1700. We are here to share our advice or schedule another appointment. Safe travels and thanks again, Jakob Ritter, Service Director

July 12, 2025

My first 6k oil change and tire rotation was very quick. Pedro J. keep me up to date on what was happening. More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Jimanez
Jul 12, 2025 -

Five Star Subaru of Grapevine responded

Welcome to the Five Star Subaru service center, Johnny! Don't hesitate to reach Pedro or me at 817-438-1700. We are here to keep you knowledgeable in a well maintained car. Safe travels and thank you for sharing! Take care, Jakob Ritter, Service Director

July 04, 2025

Amazing service! Best Subaru dealership in DFW area. I'm from NJ and service here is 10 put of 10, compared to my home dealership. More

by Besa.Bauta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Littrel and front desk staff
Jul 04, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Besa.Bauta, for choosing Five Star Subaru! Travis and our service staff are focused on your satisfaction, Give us a call at 817-438-1700 any time for advice. Safe travels, Jakob Ritter, Service Director

July 03, 2025

Each time I have brought my vehicle in for service. Everyone has been very professional. I’m always told upfront how long it’s going to take and it’s never taken longer than that. More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Freeman
Jul 03, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Roger, for continuing to choose the Five Star Subaru service team! Communication is so important and we want to hear from you at 817-438-1700 any time you need our vehicle advice. We are focused on your driving journey. Best regards, Jakob Ritter, Service Director

July 03, 2025

The best service by far Travis Littrell is a 10+ great service. I currently own 2 Subaru vehicles will purchase #3 because people like Travis! More

by lnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Littrell
Jul 04, 2025 -

Five Star Subaru of Grapevine responded

lnguyen, Thank you for your loyalty to Five Star Subaru. Travis is focused on customer and vehicle care. Give either of us a call at 817-438-1700 any time you need vehicle advce. Safe travels and thanks again, Jakob Ritter, Service Director

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