Five Star Subaru of Grapevine - Service Center

Very pleased. Had 9:00 appointment and was out by 10:30. Courteous & very helpful. Had 9:00 appointment and was out by 10:30. Courteous & very helpful. More

Five Star Subaru is fantastic! The staff is super friendly and helpful. They helped me find the perfect Subaru, explained everything clearly, and made buying a breeze. Great servic The staff is super friendly and helpful. They helped me find the perfect Subaru, explained everything clearly, and made buying a breeze. Great service even after the sale. Highly recommend for an easy and satisfying car-buying experience! More

They were on time and were very polite. It was a comfortable place to wait. It was a comfortable place to wait. More

5 star always professional and on time. Courteous service from everyone there. Would highly recommend. Courteous service from everyone there. Would highly recommend. More

Colin explained all the services to be performed during the 18K mile visit plus reviewed the cost of the extra stuff I wanted. Did a great job. the 18K mile visit plus reviewed the cost of the extra stuff I wanted. Did a great job. More

There were no serious problems. Most issues were caused by delays due to test equipment failure. Most issues were caused by delays due to test equipment failure. More

Every time I go in for service, Jose is super friendly and fast to greet my husband and I. He is constantly updating us and stays on top of everything. Very knowledgeable! and fast to greet my husband and I. He is constantly updating us and stays on top of everything. Very knowledgeable! More

I just had a 5 star service experience with 5 Star Subaru correcting a problem that was a big deal to me, but not very profitable for them. My daughter swerved to miss an animal, hit a curb and damaged her correcting a problem that was a big deal to me, but not very profitable for them. My daughter swerved to miss an animal, hit a curb and damaged her wheel rim. I contacted 5SS and the parts department helped me order a rim and have it sent to them. Then I took the damaged rim and tire to them. They put the tire on the new rim and checked out. The next day I brought in the Subaru in. They put the new rim and tire on and checked out the car for any other damage. Thankfully, everything was OK. In spite of getting help from multiple people, in multiple departments over several days, it cost me very little to get the car fixed. Everyone I worked with was very friendly and helpful. Frankly, I was blown away by helpful and caring service I received. Great job 5 Star Subaru! More

Very helpful staff. Always looking to help me get the best service. Very responsive too. Always looking to help me get the best service. Very responsive too. More