Five Star Subaru of Grapevine - Service Center
Grapevine, TX
945 Reviews of Five Star Subaru of Grapevine - Service Center
Our 1st time of ever having purchased maintence warranty and we have really been amazed at how easy they do the servicing and how nice everybody is . and we have really been amazed at how easy they do the servicing and how nice everybody is . More
Fast, friendly service, and great work. My service advisor Matt was outstanding, did an incredible job on keeping me updated to everything that was being done to my car. Very impressed with My service advisor Matt was outstanding, did an incredible job on keeping me updated to everything that was being done to my car. Very impressed with your dealership and will definitely be back for all my Subaru needs. GREAT JOB. More
Service Department representative provided accurate estimate of charges and time needed to complete requested work. estimate of charges and time needed to complete requested work. More
Always a great experience at Five Star Subaru of Grapevine. Mostly great, helpful people, clean store, Grapevine. Mostly great, helpful people, clean store, More
Always friendly and helpful! They are available to go the extra mile and check an issue I forgot about! My car is ready and waiting, when they are finished! Matt was especially n They are available to go the extra mile and check an issue I forgot about! My car is ready and waiting, when they are finished! Matt was especially nice today! Thank you all for exceptional service! More
The dealership sets the performance bar! Matt my Service Advisor is a consummate pro. Updated me and had very good product & parts knowledge. Matt my Service Advisor is a consummate pro. Updated me and had very good product & parts knowledge. More
Grapevine Subaru provides great customer service. I was checked on twice while I waited for my oil change, tire rotation and multi point inspection. Everyone was friendly and cared about me having a I was checked on twice while I waited for my oil change, tire rotation and multi point inspection. Everyone was friendly and cared about me having a positive experience. Thank you very much! More
Great experience. Jeff gave me a senior discount and washed my Crosstrek. I did not get the mat for the back seat. When I bought it, it was missing. Jeff gave me a senior discount and washed my Crosstrek. I did not get the mat for the back seat. When I bought it, it was missing. More
This dealership’s service is outstanding. Two times the technicians went out of their way to help me select the service I needed, they worked to honor my coupon that offered the best deal, k Two times the technicians went out of their way to help me select the service I needed, they worked to honor my coupon that offered the best deal, kept me informed through the process and returned my car to me with a bright and shiny wash. Today Travis gave me options for my 60 mile service and I will consider and be back. All this and I called late afternoon and told them I was on the way with a seat belt the would not buckle. I had no appointment but the managed to get me in, address the problem and I got an oil change too. I was out the door in little more than an hour. More