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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,610 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,610 reviews

August 01, 2023

Really satisfied with the customer service and keeping me informed. Stephen understands the value of customer’s time and ensures to provide full attention to customers’ need and does his research to provide More

by Kal's Review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Flagship Motorcars of Lynnfield responded

Thanks for the positive review! We're delighted to hear that you had a positive service experience with Stephen at Flagship Motorcars of Lynnfield. We'll see you again!

July 31, 2023

Our experience at Flagship Motors was terrific. They were kind, honest, and timely in all aspects of the sale. We will definitely go back there again for any used car needs. Taifer was wonderful More

by drich012569
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taifer
Aug 02, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for the 5-star rating! We're delighted to hear that you had a terrific experience with us at Flagship Motorcars of Lynnfield. We appreciate your recommendation and see you again. Safe travels!

July 30, 2023

I’ve worked with Julia for the last 10+ years and she always treats me as a valued customer and is always straight forward with me which is why I keep coming back. More

by Ccoppa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Lisa Papagno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Flagship Motorcars of Lynnfield responded

It's great to know that Julia has been providing you with excellent service for over a decade at Flagship Motorcars of Lynnfield. We appreciate your loyalty and look forward to serving you in the future!

July 28, 2023

Auto picked up & returned in a timely manner. Service performed on all necessary issues to my satisfaction. More

by Rich.Bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Flagship Motorcars of Lynnfield responded

Hey Rich, we're pleased to hear that you were satisfied with the timely and efficient service at Flagship Motorcars of Lynnfield. We appreciate your feedback and hope to see you next time! Safe travels!

July 27, 2023

I always receive exceptional customer service from Steven Lopes at Flagship Motorcars in Lynnfield. He goes over and above my expectations. Stephen is professional, listens well, and provides valuable insigh More

by Kchecicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hannafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Flagship Motorcars of Lynnfield responded

It's great to know that Steven Lopes and our team at Flagship Motorcars of Lynnfield consistently provide you with exceptional service experiences. We appreciate your loyalty and look forward to continuing the same level of care on your future visits as well!

Jul 27, 2023 -

Kchecicki responded

Flagship Motorcars of Lynnfield is not just a Mercedes dealership -- It is a trusted brand where you are taken care of from end to end, no matter what. There are many examples . . . I drive my car in for service and I am met by 2 - 3 men. The first person takes my car to the service department, another person escorts me to his office where he quickly fills out a form, verifies my license, and shows me a brand-new courtesy car. A third person introduces me to Steven Lopes, a highly valued and trusted authority, who answers all my questions regarding work to be done on my Mercedes, and then I happily depart. What's not to love?

July 27, 2023

Excellent customer service by Sales and Service Departments. Actually a pleasure to deal with, Thank You! More

by Franksusan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik in Service, Awara Osman
Jul 28, 2023 -

Flagship Motorcars of Lynnfield responded

Franksusan, we're delighted to know you had such a positive experience with our Sales and Service Departments at Flagship Motorcars of Lynnfield. Thanks for your kind words!

July 26, 2023

Jennifer squeezed me in last minute. She is a true professional. Mercedes has my future business because of her customer service. Thank you Jennifer for all you do. Peter Furtado More

by pfurtado3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer in service
Jul 27, 2023 -

Flagship Motorcars of Lynnfield responded

Hey Peter, we're pleased to know that Jennifer provided you with a positive service experience at Flagship Motorcars of Lynnfield. Thank you for choosing us, we look forward to serving you in the future!

July 24, 2023

Renan was pleasant and knowledgable. . Communication top notch. Thank you for your help with car! More

by rachel.dasilva95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Flagship Motorcars of Lynnfield responded

We're happy to hear Renan provided you with a top-notch experience, Rachel! Thanks for visiting Flagship Motorcars of Lynnfield and please don't hesitate to reach out if we can be of service again in the future!

July 23, 2023

Very good customer server. Stephen is best helpful and professional. I had very experienced with his service. Thanks Stephen. More

by Ly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Flagship Motorcars of Lynnfield responded

Hey Ly, thank you for the great review! We're happy to hear that Stephen provided you with excellent customer service. We appreciate your kind words and hope to see you again at Flagship Motorcars of Lynnfield. Drive safely!

July 22, 2023

Nathan and the members of the Flagship Team are always professional, Knowledgeable, customer service driven and friendly. More

by cliz50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibe Ogwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for the great review! We're glad to hear that Nathan and our team at Flagship Motorcars of Lynnfield provided you with professional and friendly service. We appreciate your support!

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