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Flagship Motorcars of Lynnfield
Lynnfield, MA
2,605 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors.
You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,605 reviews
October 09, 2022
Nathan was excellent as always for the last 15 years have never had a bad experience that’s why I keep going back thank you John manganaro never had a bad experience that’s why I keep going back thank you John manganaro More
by Jmanganaro1
Employees Worked With
October 09, 2022
The general manager Paul was very courteous and helpful to us as well as two of his associates, Mr. Raisi and the superb orientation and test drive by Luke who patiently went through the very complicated to us as well as two of his associates, Mr. Raisi and the superb orientation and test drive by Luke who patiently went through the very complicated gadget of the new E car. Specific gratitude also goes to Mr. Osman who arrange for docusign arrangements. More
by eansari
Employees Worked With
Luke Cacicio, product concierge so helpful and informative about the e car. , Phil Saissi, Awara Osman
October 08, 2022
Friendly staff from the time I pulled into the service department to the end of my visit. Dealership is clean and even has self service coffee and bottles of water. department to the end of my visit. Dealership is clean and even has self service coffee and bottles of water. More
by Chris
Employees Worked With
October 05, 2022
The service people are very nice, knowledgeable, courteous. I did have a huge problem with roadside assistance, but not the service department issue courteous. I did have a huge problem with roadside assistance, but not the service department issue More
by sconnolly9999
October 01, 2022
Alfred and the team were excellent with the service on my vehicle. Their team was professional and helpful. vehicle. Their team was professional and helpful. More
by Matt.warden
September 30, 2022
Once again, the Flagship Service Department has delivered an excellent customer experience. I phoned regarding a very slow leak in a tire, anticipating a long wait for an appointment. To my surprise, Stephen an excellent customer experience. I phoned regarding a very slow leak in a tire, anticipating a long wait for an appointment. To my surprise, Stephen Lopes said "just bring it in anytime." I did, and without delay the Service team found a nail in my tire, repaired it, washed my car, returned it to me, and didn't charge me a dime. I could not possibly have asked for more. This was not my first visit, nor my first review (see also Google). I purchased my E-Class sedan at Flagship in 2016 and have had it serviced exclusively there ever since. I have never been disappointed, and often pleasantly surprised. At purchase, the Flagship sales rep asked how long I planned to keep the car. My answer was "until the wheels fall off." Thanks to the terrific and always responsive Service Department, I expect that to be a very long time. More
by JerryGould
Employees Worked With
September 30, 2022
Service Advisor Renan M. Is excellent.The service and knowledge is great . Makes sure the customer is satisfied Is excellent.The service and knowledge is great . Makes sure the customer is satisfied More
by Doug
Employees Worked With
September 29, 2022
Renan and everyone in service is outstanding - as is everything at Flagship Motorcars. The entire Service Department is filled with professional, knowledgeable and pleasant people. Service was tho everything at Flagship Motorcars. The entire Service Department is filled with professional, knowledgeable and pleasant people. Service was thorough, efficient, and fast. Always love my experiences at Flagship. More
by Plsmith851
Employees Worked With
September 28, 2022
Very professional, kind person,definitely I would recommend Flagship Mercedes’ dealer to people I know recommend Flagship Mercedes’ dealer to people I know More
by Michael Vigorito
