Flemington BMW

Very disappointed We are very disappointed in the lack of quality and reliability, as well as the level of service and treatment. A very frustrating, dissatisfying cus We are very disappointed in the lack of quality and reliability, as well as the level of service and treatment. A very frustrating, dissatisfying customer experience. More

Great start to finish Had been in the market for compact SUV with X3 at the top of the list. Younger brother kept emphasizing I should visit his dealer, Flemington BMW, ev Had been in the market for compact SUV with X3 at the top of the list. Younger brother kept emphasizing I should visit his dealer, Flemington BMW, even though it was further from me. From start (email with Byron Brisby) to identifying vehicles/options (Mike Smeraglia) to finish (Tony Genao), it was a totally efficient & professional experience. All this in 3 days' time. Cannot recommend Flemington BMW (and the 3 people mentioned) enough. More

Great experience! Overall, we were very pleased with our purchase experience at this dealership. We came in on an event day, and had waited 45 minutes to get a sales ad Overall, we were very pleased with our purchase experience at this dealership. We came in on an event day, and had waited 45 minutes to get a sales advisor, however we were warmly entertained afterwards. We felt we could have gotten a better trade-in value for our car, but because they offered a good price on our new purchase and gave us a good buying experience, we decided to give them our business (well, the icing on the cake was when we found out that they would pick up our car from our house for service appointments - what a treat!). We were treated professionally and respectfully by everyone, from the sales team to the financing person. After having purchased the car, we noticed there was a problem with the exterior, and our sales advisor (Michael O'Connor) handled the situation very well - we felt someone had our backs and was going to take care of it. We felt we could not have picked a better dealership, and would not hesitate to recommend them to our friends and relatives. We would definitely give them our business again, and we are looking forward to working with them in the future. More

Scott went above and beyond to get the CPO BMW 5 series car I wanted and ensured the car was up to par and watched through the entire CPO process. He then drove over an hour to deliver it to me personally car I wanted and ensured the car was up to par and watched through the entire CPO process. He then drove over an hour to deliver it to me personally and spent a considerable amount of time showing me all the features. Thanks Scott! More

From start to finish working with the team at Flemington BMW was a real pleasure. They are accommodating, courteous and supremely customer focused. Highly recommend! BMW was a real pleasure. They are accommodating, courteous and supremely customer focused. Highly recommend! More

Super Buying Experience I went to BMW of Flemington, New Jersey as they had a BMW that i saw on line and really liked. Even though this was a less expensive used auto, I was I went to BMW of Flemington, New Jersey as they had a BMW that i saw on line and really liked. Even though this was a less expensive used auto, I was treated with the utmost courtesy and respect. The price agreed to was fair, the business manager was very patient and clearly explained all my financial options, and the customer representative took over an hour with me explaining the features of the vehicle. I can highly recommend this dealership. More

Easy and Pleasant Trade Up I called Friday to inquire about two Pre-Owned X1's that I saw online. First, let me say that the online descriptions and pictures were very detailed I called Friday to inquire about two Pre-Owned X1's that I saw online. First, let me say that the online descriptions and pictures were very detailed and accurate. When I spoke to Bill Hinton, he informed me that one of the vehicles was already sold, but the other was available. As it was late on Friday, he couldn't give me a complete estimate on my trade. When I called back Saturday morning, Bill told me that someone else was looking at the car. I asked him if he could hold it for me until I got there (I live an hour away.) He put a courtesy "sold" on the car. Within three hours of my arrival, we completed the transaction and I left the dealership a very happy customer. Bill and Rebecca Kosar (the Business Manager) were very professional, knowledgeable and engaging. They know how to deliver great customer service and understand the importance of build relationships with their customers. If you are in the market for a BMW, Flemington is a great choice. More

Our experience My husband and I went to Flemington BMW to look at the new 3 series automobiles. It was there we were introduced to sales associate, Scott Smith. As m My husband and I went to Flemington BMW to look at the new 3 series automobiles. It was there we were introduced to sales associate, Scott Smith. As most will agree, deciding on a vehicle can be a stress-worthy experience but Scott made the buying process quite pleasurable. He listened intently to our needs and was able to locate a vehicle that suited us. Scott spent many hours with us and throughout the buying process, we were never made to feel rushed or pressured. Our phone calls made to Scott were always returned promptly which coincides with his organization and attention to every detail. If this wasn't all enough, Scott has a great sense of humor! His joke telling and wittiness kept us in very high spirits. When the need arises for my husband and I to purchase another vehicle in the future, we have no doubt we would request Scott Smith! He is truly a wonderful asset to Flemington BMW and we felt very fortunate to have him as our sales associate! More

GB's BMW We have just taken delivery of our 8th car from them. Always helpful, always informative, polite, accurate and just providing an excellent buying expe We have just taken delivery of our 8th car from them. Always helpful, always informative, polite, accurate and just providing an excellent buying experience. Also, when there's a question that arises, there is always a prompt response no matter what the question. In addition, they always know the complexity of these cars inside out so that you can easily seek answers to the simple questions like " How do I…..?". I will also add that the service function is the best I have ever experienced from any car dealer anywhere - the guys there know us and treat us with a tremendous personal touch. Nothing is too much for them to do. More

Tom Terrill did a great job! He was able to coordinate while I was out of town and arrange delivery on the vehicle when I returned. while I was out of town and arrange delivery on the vehicle when I returned. More