Flemington BMW - Service Center

Dana was quick in responding my inquiry and handled the process very professionally. The loaner car service has been very helpful throughout the past 7 years of all my maintenance works done there process very professionally. The loaner car service has been very helpful throughout the past 7 years of all my maintenance works done there More

From the original CBS service reminder email & the Service Greeter and the Mechanics which make the Flemington BMW service all part of the premier experience experience expected from the Ultimate Driv Service Greeter and the Mechanics which make the Flemington BMW service all part of the premier experience experience expected from the Ultimate Driving Machine. Dana Claxton's attention to details and the Front Desk team's attention to the Covid issues continue to keep me returning for the service. Many thanks! More

Great service done on my 2019 X5, it was a hardware replacement. Job was finished before scheduled time and car was returned clean and sanitized. Every one at service dept very attentive & pleasant. Gr replacement. Job was finished before scheduled time and car was returned clean and sanitized. Every one at service dept very attentive & pleasant. Great job by Flemington service dept. More

Jim was very kind and listened intently while I was describing the concerns I had about my vehicle. However, If you need to reach out, just give him a call, as he’s not responsive via email. I assume i describing the concerns I had about my vehicle. However, If you need to reach out, just give him a call, as he’s not responsive via email. I assume it’s due to the high volume of customers the dealership has. Overall, I had a good experience with the dealership itself. Little side note though: I asked for a loner car and they provided me a LARGE VAN which was quite a surprise considering this is a luxury brand dealership. I was hoping I’d get a heads up that this was all they had left to rent out from the enterprise next door. If I had known this prior, I would not have gone through with the rental, as I was terrified of driving such a massive vehicle and left it parked in my driveway the entire time. More

Jim is very professional and informative. As always, we have found their work on our car timely and well done. We won’t go anywhere else. have found their work on our car timely and well done. We won’t go anywhere else. More

Dana’s knowledge, attention to detail, and follow-up are the reason I continue using BMW Service. This most recent visit was needed because a part installed on the previous service was defective. That’s why the reason I continue using BMW Service. This most recent visit was needed because a part installed on the previous service was defective. That’s why I’m only giving 3 stars on Flemington BMW for this visit. More

Flemington BMW has always had a great service team. This visit was no exception. What they are doing now in the time of Covid though is extraordinary! All guidelines for social distancing are enforced The l visit was no exception. What they are doing now in the time of Covid though is extraordinary! All guidelines for social distancing are enforced The loaner car is sanitized completely when you enter and sanitized immediately again on return. And here is what really shocked me. When I went to pay the bill the pens to sign were in bins marked clean and dirty! My credit card was sanitized and handed back to me in a disinfectant wipe! What other retailer of any kind does that?!! Kudos to Mike and his team for making customers feel so safe! More

Visited the location in Saturday based on an appt which was very easy to do. Greeted immediately upon entering and kept abreast of the progress.. car was nicely cleaned upon completion. Overall great servi was very easy to do. Greeted immediately upon entering and kept abreast of the progress.. car was nicely cleaned upon completion. Overall great service.. More

Jim is professional and knowledgeable. What he doesn’t know himself, he finds out quickly by talking with other workers. Jim listens and communicates well. Thanks Jim! know himself, he finds out quickly by talking with other workers. Jim listens and communicates well. Thanks Jim! More

I CAN NOT say enough about this dealership. I am a single mom of 4. I brought my 2009 BMW X5 from a terrible used car lot in Jersey City Nj, I was afraid to get it fixed by anyone other than the dealership. mom of 4. I brought my 2009 BMW X5 from a terrible used car lot in Jersey City Nj, I was afraid to get it fixed by anyone other than the dealership. From the very first time I called them they have treated me like family. Always trying to find ways to help me save. Breaking my repairs down from the most important to the “what can wait” to a loaner car to squeezing me in. Understanding that life is full of uncertainties. DANA CLAXON AND THE SERVICE MANAGER IS AMAZING!!!!! Dana has stuck with me through all of this mess with this car and does everything I MEAN EVERYTHING to explain all my issues to her service manager. I believe God puts the right people in your path when you think the worst is yet to come! Choose Flemington BMW I know first hand they will take good care of you. I love them💕 And the ladies at the service desk AMAZING CUSTOMER SERVICE! They all make me want to stick with BMW so I can stay with them More