Flemington BMW - Service Center

I will definitely be going back to Flemington BMW because of Debra Lam! I thoroughly enjoyed my experience there and she made a very busy and complicated day go by with ease. I am so thankful I had all of my questions answered and my car was serviced in a timely manner. She is a true asset to the company!

We have been servicing all of our vehicles at Flemington BMW for years. They are very reliable and professional. The service area is clean and people are very courteous. The sales department is fantastic as well! Vince Dillon has gone out of his way to help me and my family purchase/lease several vehicles.

Debra is very knowledgeable and professional. Excellent customer service and overall excellent service here. Would highly recommend Flemington BMW-am very happy with my experience here!

I’ve already complimented the dealership Now I’d like to express my satisfaction with a gentleman known as “Hez”. Hez is known as their computer genius , his skill level is outstanding, his amiability extraordinary and his dedication to help unsurpassed I contacted him last week after purchasing an iPhone X . I had been unable to sync the phone . Even though it was his day off , he walked me through the multiple steps to connect my phone to my car .... all from memory He followed up with me today to be sure everything was working properly This kind of employee dedication is truly laudable . Another judo for this dealership Thank you again

My service experience with Jim was excellent. He was pleasant and informative. He was able to get me in and out quickly and made the process easy.

Jim has provided excellent service over the years I have brought my BMWs to Flemington BMW. He is courteous, knowledgeable, and very easy to deal with. I always ask for him when I am dropping off my car.

I was surprised on a Friday evening with an issue with my car. Without an appointment I went in on Saturday morning. They/Dana jumped through hoops to get me a loaner and get me on my way. They weren't able to fix my car that morning but they did the next best thing. Darren

She is truly phenomenal Time and again. Listens carefully and address your car needs very well. Keeps you posted and works in your best interests. A joy to work with. Highly recommended. Everything and everyone at this dealership is just superb. Greatly appreciate your help guys.

Just completed two service visits within one week - one for routine maintenance and the other for a paint scratch touch up. Both were handled professionally, the work was done in the initially stated time frame and the car was, in both cases, returned washed. My long time service adviser Dana Claxton shepherded both visits and, as usual, I was kept informed all though out the process. Seamless and painless. This in the way all service visits should be but, many times are not. Definitely not the case at Flemmington BMW. Thanks Dana!

Dana Claxton always provides friendly and informed customer service. Questions get answered, phone calls get returned, useful advice is offered. I highly recommend asking for her to be the service rep for your next appointment.