Flemington BMW - Service Center

Great, friendly, confident service I have been purchasing vehicles and having them serviced by this dealer for years. I'm on my 4th BMW and I wouldn't consider going anywhere else. The I have been purchasing vehicles and having them serviced by this dealer for years. I'm on my 4th BMW and I wouldn't consider going anywhere else. The staff is great, the service is professional, and my every concern is welcomed with positive reaction and always taken care of to my satisfaction. I am extremely happy with Jim Hierl as my service agent and I request him when I bring my vehicle in. More

Great service Jim and everyone at Flemington BMW are who keep us coming back.The entire experience is always great and your employees make you feel important. Jim and everyone at Flemington BMW are who keep us coming back.The entire experience is always great and your employees make you feel important. More

She had communicated the sevice and car problems to me clearly and easy to understand, and she had update us promptly just when it is necessary. clearly and easy to understand, and she had update us promptly just when it is necessary. More

The BMW dealership in Flemington is probably the best dealership I have dealt with in many many years. That includes Mercedes and infinity!. Everyone is always very helpful and friendly. dealership I have dealt with in many many years. That includes Mercedes and infinity!. Everyone is always very helpful and friendly. More

Dana has always been professional, knowledgeable, and helpful with her service. It's a pleasure to work with her and the people at BMW Flemington. helpful with her service. It's a pleasure to work with her and the people at BMW Flemington. More

Disappointing service for an above standard issue I had originally visited BMW of Flemington based on DealerRater reviews and feedback. In all fairness to this dealer they are quite responsive whe I had originally visited BMW of Flemington based on DealerRater reviews and feedback. In all fairness to this dealer they are quite responsive when addressing simple part swaps or straight forward Condition Based Services (Fluids, Brakes e.t.c.). Basic issues and/or concerns are on par with what would be expected. A very disappointing experience in facilitation of an issue requiring advanced troubleshooting methodology for a steering wheel vibration on an M3. Multiple attempts/visits made only to learn that no actual troubleshooting had occurred outside undoing the work that was originally conducted to address a different concern. The SA had shown poor interest in troubleshooting this issue, not responding to a single E-mail and after a week of the car being parked at the rear lot with no further troubleshooting attempts had provided me with the following explanation: - "My Engineers are too busy to troubleshoot your concern further" Will not be coming back. More

Dana provided excellent customer service and addressed all my concerns. She followed up and was a pleasure. I can’t wait until I have to go again for service! 😀 all my concerns. She followed up and was a pleasure. I can’t wait until I have to go again for service! 😀 More

Excellent service. Fast, convenient, quality service. My vehicle is always in good hands when I take it in for service. Would highly recommend to anyone. vehicle is always in good hands when I take it in for service. Would highly recommend to anyone. More

Jim is fantastic to work with. Always great service and attention to detail. I would recommend him to anyone who needs service for their vehicle. attention to detail. I would recommend him to anyone who needs service for their vehicle. More

Always GREAT customer service from Jim Hierl for over 15 yea Jim has been the quintessential service advisor. He always takes personal care of all my family's BMW's whether my wife, daughter or myself with the b Jim has been the quintessential service advisor. He always takes personal care of all my family's BMW's whether my wife, daughter or myself with the best customer care. Jim makes it easy to service our BMW's. Great customer service, excellent BMW Technicians and a profession friendly staff always eager to help and make the entire service process easy! More