Fletcher Jones Audi

Great Service Tim was helpful like always! scheduling was easy and on time. I received a clean loaner. My car was received great service and return clean was the in Tim was helpful like always! scheduling was easy and on time. I received a clean loaner. My car was received great service and return clean was the inside and out. More

Always Top Notch Staff All Around.. I have bought from here before. 2nd time around. I live in Nashville, Tn and we have very low inventory and they always go quickly and they Never have I have bought from here before. 2nd time around. I live in Nashville, Tn and we have very low inventory and they always go quickly and they Never have what I'm Looking For. I dealt With Melinda back in 2014 and just happened to get a little birthday reminder from her for my birthday. And I know it wasn't probably literally typed out and she was probably reminded by a contact reminder. BUT.. She took the time to stay in touch. Nothing complex. But those little things DO mean allot.. I just happened to look on their Chicago dealership and there it was. EXACTLY what I was looking for. 1 of 1. Extremely rare and very hard to find 2018 S4. She worked with me on price and took care of me all around and even installed the Beam Rings for me since I was a repeat customer. Financing was as smooth as silk with John Lim on the case and rates can't be beat going thru Audi Financial. . Their entire staff is always first rate and I had it transported literally right to my door. If I wanted to be picky I would have to say car was in Excellent shape except for one thing. Entire body was clean but... NO slick spots on entire body. Don't think it was waxed or buffed before it left which is verrrrry odd considering the price but it did look immaculate. But it did surprise me by the finish being so rough feeling.. Just quick going over with soft finishing towel and finishing mist made it feel nice and smooth.. Like I said .. Not really a complaint really because it was spotless. Just surprised at the lack of smoothness on the finish.. I WILL BE BACK... Thank you Melinda one Again. Christopher Price More

Good experience Very Good customer service. Channing is very good at explaining the overall features of the vehicle and he made sure that the cons timer is completely Very Good customer service. Channing is very good at explaining the overall features of the vehicle and he made sure that the cons timer is completely satisfied with the vehicle that he gonna purchase. More

A5 Sportback I had a great experience at Fletcher. The staff was friendly and the sales person explained all the features very well. I recommend buying at Fletch I had a great experience at Fletcher. The staff was friendly and the sales person explained all the features very well. I recommend buying at Fletcher. More

Real costumer service experience!!! My boyfriend and I went to Fletcher Jones Audi Chicago to look into possibly purchasing another SUV since our lease was ending soon. We were greeted b My boyfriend and I went to Fletcher Jones Audi Chicago to look into possibly purchasing another SUV since our lease was ending soon. We were greeted by Ravi Dhiman, our sales representative. He was very respectful and kind since the beginning. He answered all of our questions displaying great knowledge about the vehicles. He really took the time to make us feel comfortable and not rushed or pressured. We had a lot of things in common with Ravi which made our time more enjoyable. The negotiation portion of our experience had a minor hiccups that was quickly resolved by the General Manager Brandon Moore. He was very sociable and told us about rebates and promotions we were not even aware of. We felt appreciated and the signing process went very smoothly. Overall we were very happy and took a brand new Q5 to our home the same day. Thank you so much Ravi!! More

Audi A4 45K Service on 9/6/208 Rudy's customer service was excellent. Drop and off and pick-up were communicated well. My only complaint was the $1,500 cost of the 45K service aft Rudy's customer service was excellent. Drop and off and pick-up were communicated well. My only complaint was the $1,500 cost of the 45K service after buying the car only 18 months ago (January 2018) and paying for the additional maintenance warranty. Rudy explained it well. More

Great experience I enjoyed everything but the negotiation. I paid a fair price, but didn’t feel like “I won”. :) That stated, my experience with Fletcher Jones and I enjoyed everything but the negotiation. I paid a fair price, but didn’t feel like “I won”. :) That stated, my experience with Fletcher Jones and Channing was first rate. Excited to have a relationship with this dealer. More

Above and Beyond automobile unexpectedly! disabled by 2 blown tires and a broken rim; Tony was AWESOME getting services set up around, tracking down a loaner to get me automobile unexpectedly! disabled by 2 blown tires and a broken rim; Tony was AWESOME getting services set up around, tracking down a loaner to get me back to my scheduled patients, checking warranties, wrapping in a 20,000-mile service that had been missed by my "home" dealership... Many many thanks! -Dr. Chapman More

Very professional and excellent service We recently purchased a 2018 Audi Q3 with Ravinder Dhiman. He was very professional, provided detailed knowledge of various options, made recommendati We recently purchased a 2018 Audi Q3 with Ravinder Dhiman. He was very professional, provided detailed knowledge of various options, made recommendations to make our purchase easy and painless. I recommend Ravinder for his overall excellent customer service and exceptional professionalism. Without a question, I would purchase another Audi through Ravinder again. More