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Fletcher Jones Audi

Chicago, IL

4.3
904 Reviews

1523 W. North Avenue

Chicago, IL

60642

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Showing 904 reviews

August 18, 2018

Air Bag Recall It was a replacement airbag recall , it was a pleasant experience. I received a loaner. All things reported afterwards would be great to fix, Thank yo More

by Cortezala
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 29, 2018 -

Fletcher Jones Audi responded

Hi Cortezala, thank you for leaving us your feedback! We are pleased to hear that we were able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are here to help and look forward to assisting you in the future! Dan Flood General Manager

August 15, 2018

Ravi gave me the absolute greatest experience From the second I walked in the door until I drove out of the dealership with my new Q5, Ravi was so helpful and knowledgeable every step of the way. More

by erinoshannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ravinder Dhiman
Aug 29, 2018 -

Fletcher Jones Audi responded

Hi Erinoshannon, congratulations on your new Audi Q5! We're very happy to hear that Ravinder has earned your 5-star review! We're ecstatic to hear that he took the time to educate you during your Audi buying experience! This is the Fletcher Jones Difference! Please do not hesitate to contact us if you have any questions! Once again, congratulations on your new Audi Q5! Dan Flood General Manager

August 08, 2018

Very professional I bought used Mazda for my tennage son who is starting college this year, i looked at few Mazda’s and I had it narrowed down to three dealerships of w More

by Mazdacx5
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy, Ravinder Dhiman
Aug 08, 2018 -

Fletcher Jones Audi responded

Hello, Congratulations to you and your son on your new Mazda! We hope he greatly enjoys his new Mazda on his new journey to college! We're very happy to hear that Ravinder was a great pleasure to work with. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us! We wish you and your son many miles of enjoyment in his new vehicle. Dan Flood General Manager

August 04, 2018

Amazing experience We just picked our Honda today and my experience with Ravinder, was truly exceptional. My daughter totalled her Honda 2 weeks ago and fletcher Jones More

by Jasonkimberly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Ravinder Dhiman
Aug 08, 2018 -

Fletcher Jones Audi responded

Hi Jasonkimberly, Congratulations to you and your daughter on your new Honda! We're very happy to hear that Ravinder was phenomenal to work with from start to finish, this is the Fletcher Jones Difference! Please do not hesitate to contact us if you or your daughter has any questions. We look forward to assisting you in the future! We wish you many miles in your new Honda! Dan Flood General Manager

July 29, 2018

Great Service, Great Price We are very happy with our experience with Channing and Fletcher Jones Audi. It was fast and easy. They were attuned to our needs and flexible. It was More

by User12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Aug 08, 2018 -

Fletcher Jones Audi responded

Hello, Thank you for leaving your feedback with us! We are pleased to hear that Channing was great to work with and was able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Dan Flood General Manager

July 05, 2018

Great buying experience! Would tell friends about dealership and Dana Moore! Dana was so patient with us. We are first time Audi buyers. I have no affiliation with and other More

by coolride9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett in finance department , Dana Moore
Jul 09, 2018 -

Fletcher Jones Audi responded

Hi Coolride9, Congratulation on your new Audi! Thank you for leaving your feedback! We are pleased to hear that Dana was patient and able to provide you the Fletcher Jones Difference! We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Dan Flood General Manager

June 29, 2018

Very courteous and professional. The team found my problem and fixed it correctly the first time. I had them do a detail on the car. It looked better than when I received it from the More

by mltenzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodolfo Medina
Jul 09, 2018 -

Fletcher Jones Audi responded

Hi Mltenzer, Thank you for taking the time to share your feedback! We're very happy to hear that we were able to earn your 5-star rating! If any questions arise, please do not hesitate to contact us at any time! We're always here to help! Dan Flood General Manager

June 28, 2018

Tim was great Tim was very helpful and courteous. The work was done quickly and professionally. Very clean atmosphere. Good location and I love the free car washes. More

by audiruss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Jun 28, 2018 -

Fletcher Jones Audi responded

Hi Audiruss, Congratulations on your new Audi! Thank you for leaving your feedback with us! We are pleased to hear that Tim was able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. Please feel free to use our complimentary car wash at any time! Once again, congratulations on your new Audi. We wish you many, many miles of enjoyment! Dan Flood General Manager

June 22, 2018

Friendly staff I Really enjoyed my experience buying a car. Test drive was great. Channing was courteous and professionally fair. Would recommend to others based More

by Euns31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Jun 28, 2018 -

Fletcher Jones Audi responded

Hi Euns31, Thank you for leaving your feedback with us! We greatly appreciate you recommending us to others! We are very pleased to hear that Channing was able to provide you the Fletcher Jones Difference. If any questions arise, please don't hesitate to contact us. Congratulations on your new Audi. We wish you many miles of enjoyment! Dan Flood General Manager

June 19, 2018

Great experience A professional and knowledgeable staff makes for a real buying experience. Lainie was helpful and had no problem spending all the time required for me More

by Happy AudiGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lainie Schwartz
Jun 20, 2018 -

Fletcher Jones Audi responded

Hi, Congratulations on your purchase, I'm glad to hear that you had such a good experience with Lainie! We look forward to seeing you again in service. If any questions or concerns arise, please don't hesitate to reach out. Kind Regards, Marissa Kelly Guest Experience Advisor 312-628-4414

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