Fletcher Jones Motorcars
Newport Beach, CA
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Outstanding Justin Smyres was very professional, helpful and actually a joy to work with. We have been dealing with a different dealership for over ten years, ow Justin Smyres was very professional, helpful and actually a joy to work with. We have been dealing with a different dealership for over ten years, owning seven+ cars. It was always a hassle so we decided to try Fletcher Jones. This was a completely different experience! Justin listened to our needs, found the right car for us, and made the deal happen — no hassles! Han Leef made the paperwork process fast and seamless. Our delivery specialist, Clayden Evans was very knowledgeable and professional as well! We look forward to working with this team for many years in the future. And we would also recommend them to everyone! More
outstanding I have worked with Fletcher Jones for the past 10 plus years and have always found their service outstanding, Superior to any other dealership and wou I have worked with Fletcher Jones for the past 10 plus years and have always found their service outstanding, Superior to any other dealership and would recommend them to all . More
Fast and easy Found my dream car right away. Justin made the experience pleasurable and the paperwork was fast. Easiest car buying experience ever! Thanks, Justin Found my dream car right away. Justin made the experience pleasurable and the paperwork was fast. Easiest car buying experience ever! Thanks, Justin and Esther! More
quick, James Sullivan, is knowledgeable, prepared, and honest, as ANY person at a car dealership I have ever had dealings with. Also the balance of his team James Sullivan, is knowledgeable, prepared, and honest, as ANY person at a car dealership I have ever had dealings with. Also the balance of his team is very helpful, (assistant, finance, car prep). James is the reason we go to Fletcher Jones Mercedes. More
Leasing car I have lease every three years a car. This would be perhaps my 4th or 5th time.. All went well and easily. Denise’s asst, David, was great Too. It we I have lease every three years a car. This would be perhaps my 4th or 5th time.. All went well and easily. Denise’s asst, David, was great Too. It went easily, car I wanted was at dealership and I went home with a new car More
Very good Friendly experience on my first time to visiting the Fletcher Jones Dealer.. Mr Vijad Ambaka is a very nice person, him helping on everything I need Friendly experience on my first time to visiting the Fletcher Jones Dealer.. Mr Vijad Ambaka is a very nice person, him helping on everything I need on my new car. Thanks for your good service. More
Pleasant We were not able to work with your sales dept. so bought car elsewhere. Your service dept was very good. Five stars to Gary K. We were not able to work with your sales dept. so bought car elsewhere. Your service dept was very good. Five stars to Gary K. More
Good Experience!! Employees work as a team to make your experience a good one! I was able to get the car with the features that I wanted. Employees work as a team to make your experience a good one! I was able to get the car with the features that I wanted. More
Excellent service! From our initial inquiry until the moment we drove away in our new car, the team at Fletcher Jones was attentive, supportive and responsive. They repl From our initial inquiry until the moment we drove away in our new car, the team at Fletcher Jones was attentive, supportive and responsive. They replied to my online inquiry within minutes and we were quickly and painlessly able to negotiate a price to fit our budget. When we arrived to the dealership, we were welcomed and taken care of. The dealership itself is very impressive, the whole process was quick and the service was fantastic. I would highly recommend buying a car from this dealership- Dean and Joey were great! More
Awesome Service I purchased a car yesterday at Fletcher Jones and it was such a pleasant experience. I worked with James Siribandan "JB" who sold me the car. He was v I purchased a car yesterday at Fletcher Jones and it was such a pleasant experience. I worked with James Siribandan "JB" who sold me the car. He was very helpful, informative and honest. He had a great personality and made the sale a very comfortable experience. So nice and refreshing! I then worked with Bradley Cooper in finance and he was great to work with as well. Today, I met with David Patterson the delivery specialist and he was awesome too. He took the time to explain every detail to my husband and I. Overall, I have nothing but great things to say about Fletcher Jones and their entire staff. I will definitely recommend Fletcher Jones to anyone in the market for a Mercedes. More