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Fletcher Jones Motorcars
Newport Beach, CA
2,387 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 22, 2023
This was my first time at Fletcher Jones. Maher and Gio was amazing! Excellent service I would definitely recommend dealership! Maher and Gio was amazing! Excellent service I would definitely recommend dealership! More
by rosa415451
Employees Worked With
Gio was a big help showing me how to use everything in my fancy car, Shawn Kasai, Maher El Ghebn
Helpful August 16, 2023
This is the 6th car I have purchased from Rick Kilekas - he is the absolute best and his team is amazing! I highly recommend fletcher Jones Mercedes Benz dealership. he is the absolute best and his team is amazing! I highly recommend fletcher Jones Mercedes Benz dealership. More
by sonia
Employees Worked With
Rick Kilekas, Rick O'Bryan
August 07, 2023
I am so very pleased with the excellent service from Mercedes again. Gerald Corona gave me a speedy appointment, obtained a loaner, kept me updated and explained everything to me that I could understan Mercedes again. Gerald Corona gave me a speedy appointment, obtained a loaner, kept me updated and explained everything to me that I could understand. He was excellent to work with and again has exceeded my expectations. Thanks for his calls and follow up. More
by gloria miller
Employees Worked With
Gerald Corona
August 04, 2023
This dealership has been very helpful and professional and I am very grateful to receive a great service especially by AJ who is my advisor. and I am very grateful to receive a great service especially by AJ who is my advisor. More
by legacyleasing
Employees Worked With
AJ Gennock
July 31, 2023
I had the gas tanks replace on my Mercedes as part of a recall at Fletcher Jones Newport. They replaced both gas tanks and both fuel pumps. One year later the fuel pump failed and I had to pay for a new on recall at Fletcher Jones Newport. They replaced both gas tanks and both fuel pumps. One year later the fuel pump failed and I had to pay for a new one. Now a couple of years later I can smell gas in the car (gas tanks are under rear seat). Fletcher Jones Newport told me they want $298 just to look at their own work (not to fix anything). VERY POOR service, they should stand behind their work, no way to treat people! More
by E55
Employees Worked With
Jackson
July 26, 2023
Best buying experience ever! !!! Jamel & Shondi were AMAZING!!! They were knowledgeable, professional & spot on. I would highly recommend anyone in the market to see why they ar !!! Jamel & Shondi were AMAZING!!! They were knowledgeable, professional & spot on. I would highly recommend anyone in the market to see why they are #1!!! More
by KATHLEENCLARK1
Employees Worked With
Alex & Max, Shadi Moghadam, Jamel Stewart
July 25, 2023
My experience with Fletcher Jones Mercedes Benz met and even exceeded my expectations. Mike McMullen and his team are personable, professional, patient, exceptionally competent, trustworthy and wonderful t even exceeded my expectations. Mike McMullen and his team are personable, professional, patient, exceptionally competent, trustworthy and wonderful to work with. This is an exceptional dealership with a huge inventory, and a very customer friendly aesthetic. I’m loving my new EQE SUV vehicle and delighted by the experience with my purchase. More
by Dr P
Employees Worked With
Uttam and Connor., Mike McMullen
