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Flood Ford of East Greenwich

East Greenwich, RI

Overview
Employees
Reviews
Vehicles
4.8
1,025 Reviews
Flood Ford of East Greenwich serving all of Rhode Island, Eastern Connecticut and Southern Massachusetts is proud to be an automotive leader in our community. Since opening our doors, Flood Ford of East Greenwich has maintained our solid commitment to our customers, offering a wide selection of cars and trucks for lease or purchase. We have one of the largest selections of new Ford vehicles, including the: F-150, F-250 Super Duty Trucks, Fusion, Edge, Explorer, Econoline Vans, Escape, and Expedition. Flood Ford is a certified Ford Dealer ensuring that you will get the best Ford deals in all of RI. We also carry wide selection of other makes of used cars for sale in RI. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Flood Ford of East Greenwich will make every effort to fit you into the automobile of your choice. Flood Ford of East Greenwich has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Flood Ford of East Greenwich offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (401) 884-4000 if you have any questions or comments. Flood Ford of East Greenwich offers: New Automobile Sales Pre-owned Automobile Sales Auto Loans and Financing Certified Service Department Full selection of Ford parts and accessories
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2545 South County Trail

East Greenwich, RI

02818

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Showing 1,025 reviews

December 11, 2025

Service department made an appointment and then wouldn't honor it. Terrible customer support. Completely blew us off after we traveled long distance! More

by coptrdr.pierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2025 -

Flood Ford of East Greenwich responded

Hi Pierre, I apologize for the frustration you’re feeling, but I do want to clarify that we did not blow you off. We explained that due to the age of the vehicle, it was likely we would need additional time to complete this recall. Our staff attempted to find another day that would work for you to leave the vehicle with us, but it appears we were unable to find an option that fit your schedule. I also apologize that the receptionist did not accurately explain the amount of time required for this recall. As this particular recall is more than ten years old, it is not one she has seen before and was not fully aware of the process. If you would like to set up another appointment, please feel free to call me directly. We will need the vehicle for 1–2 days, and this recall does include a rental vehicle for up to two days if that would be helpful. Thank you, Liz Kelley Customer Relations Manager Flood Ford of East Greenwich 401-558-2127

Dec 12, 2025 -

coptrdr.pierre responded

You blew us off. When we made the appointment, we were told that the part would be on hand and we could wait for the car. We came from Block Island which requires boat reservations and lots of juggling. I got MULTIBLE texts reminding me of the appointment yet when my wife got there she was told you couldn't take the car and wouldn't give a firm date in the future. I ran an airplane and helicopter repair shop for 30 years and was recruited by one the manufactures that we represented and ran their cousomer support department for 20 years. My wife ran several of her own businesses including managing an apartment complex, What we got from you was not customer support. Since you sent all the reminders of our appointment if there was going to be a problem you could have warned us. I also have spent the last 50 years as a mechanic and I know that all a technician had to do was walk out and look under the car to determine if it needed the part ordered, I looked up the recall so I can tell when I'm being bullsh**d. Not only that that the person she talked to was a jerk.

December 03, 2025

Absolutely, phenomenal, service professional honest, and truly went above and beyond. To get me the car I wanted More

by barnayhacj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Bessette
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 25, 2025

Bought my new pickup truck a couple of weeks ago at Flood Ford of East Greenwich - Joseph Bessette handled the sale, along with a great management team. From trading my old vehicle, to the pricing of my new More

by ltaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Bessette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason - Sales Manager
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November 15, 2025

Joe Bessette, my salesman, was professional and personable - and knows his business. His superb insight into Ford vehicles greatly assisted us in deciding to purchase from Flood Ford. In fact, wer More

by Josephbowe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Derobbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Bessette
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 14, 2025

Excellent experience with Chris, Michelle and Tim. from my trade in to out the door and I am very pleased with the experience. Thank you all very much. More

by Joe D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Fontaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fyfe
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November 12, 2025

John is an excellent salesperson to deal with. He was very patient and kind with about concerns I had with this purchase. He put me in my dream car with no increase in lease cost secondary to ince More

by lindyalinda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Granata
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 05, 2025

Fast, easy, and honest customer service. very happy with my purchase and the team at flood ford maybe it a great experience. More

by jhawkri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Bessette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe bessette
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October 29, 2025

Kevin was outstanding, and never pressured me once to purchase any vehicle. He was informed, polite and generally a nice guy. I would buy a car again from Flood Ford. More

by manni.anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Fontaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Crosby - 5 Stars
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October 16, 2025

great dealership and great employees with exceptional customer service! i had a great experience with michelle fontaine! More

by sarah w
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Fontaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Derobbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 15, 2025

John actually deserves ten stars. He is extremely professional, kind, patient, and amazingly knowledgeable.What an exemplary employee. The time John took to attend to every detail wa More

by ride1028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Granata
5.0
This rating includes all reviews, with more weight given to recent reviews.
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