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Flood Ford of East Greenwich

East Greenwich, RI

4.8
1,008 Reviews
Flood Ford of East Greenwich serving all of Rhode Island, Eastern Connecticut and Southern Massachusetts is proud to be an automotive leader in our community. Since opening our doors, Flood Ford of East Greenwich has maintained our solid commitment to our customers, offering a wide selection of cars and trucks for lease or purchase. We have one of the largest selections of new Ford vehicles, including the: F-150, F-250 Super Duty Trucks, Fusion, Edge, Explorer, Econoline Vans, Escape, and Expedition. Flood Ford is a certified Ford Dealer ensuring that you will get the best Ford deals in all of RI. We also carry wide selection of other makes of used cars for sale in RI. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Flood Ford of East Greenwich will make every effort to fit you into the automobile of your choice. Flood Ford of East Greenwich has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Flood Ford of East Greenwich offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (401) 884-4000 if you have any questions or comments. Flood Ford of East Greenwich offers: New Automobile Sales Pre-owned Automobile Sales Auto Loans and Financing Certified Service Department Full selection of Ford parts and accessories
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2545 South County Trail

East Greenwich, RI

02818

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Showing 1,008 reviews

March 22, 2021

I very much enjoyed my experience at Flood Ford. Chase was exceptional to deal with. The dealership had the vehicle I was looking floor and gave the rock bottom price up front. The process of registerin More

by Jennifer Stoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

Michelle and david were both fantastic to work with! Michelle was helpful and quick to reply and david made me feel very comfortable. Amazing service More

by Shaun Whittington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Fontaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paulette, David Rodriguez
March 18, 2021

Terrible service experience. Very bad communication. Waited 3 weeks for appt. and drove a long distance and were turned away because we had too much milage (120K). We were never told about this strange More

by Charlie
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Denielle Mead
Mar 18, 2021 -

Flood Ford of East Greenwich responded

Good afternoon Charlie, It is our policy that if a vehicle has over 100,000 miles, was not purchased here, and has no vehicle history with us, we do not service it. However, this should have been brought to your attention when you called to schedule the appointment, and the appointment should have never been made. While no excuse, our Service Receptionist is relatively new and must not have been aware of this policy. We apologize for wasting your time, and for any inconvenience caused. Denielle Meade Customer Relations Manager Flood Ford of East Greenwich

March 17, 2021

Excellent experience and sales actually want to work with you on prices. Great job. Keep it up. Flood family has you as their top priority. More

by kabram2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Cronhimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

I have dealt with the Flood Group for 6 years having purchased 3 Mazda vehicles from Flood Mazda. Always felt that I was treated fairly as I understand that they are in business to make money. The servi More

by TonyM
Recommend Dealer
No
Employees Worked With
Tyler Cratsenberg
March 04, 2021

Our buying experience at Flood Ford East Greenwich was very positive. Michelle Fontaine, Internet Manager, responded to my requests quickly and efficiently. She arranged an appointment for me immediatel More

by Jdono1950
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Fontaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Derobbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2021

The car purchase with Chase was super easy and convenient. The visit was very welcoming even though it was late in the evening after work hours. The car's registration and delivery was also taken More

by Prateek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Flood Ford of East Greenwich responded

Thanks you so much Prateek! Chase certainly is an asset to us and we appreciate your recognizing him. Please let us know if there is anything else we can do for you.

January 26, 2021

Absolute pleasure! David Rodriguez (sales) and Paulette Matteson (finance) were fantastic! If you’re looking to buy a vehicle, stop here and you will be extremely happy with the experience More

by miked360v
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paulette Matteson, David Rodriguez
January 08, 2021

Finding the right car can be a stressful experience. We didn’t have that thanks the great team at Flood especially John. John took time to answer our questions, walk us through our new car, and and was fr More

by Nakita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Derobbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2021

Best car buying experience I’ve ever had. David Rodriguez is a pro and a gentleman. Five stars for this experience. Financing was a breeze also. Thank you More

by Joncyndi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Fontaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance...Pezza and Paulette Matteson, David Rodriguez
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