Flood Ford of East Greenwich

Quick, efficient, pleasant is how I feel about Robert Bell. In 2016 my husband stopped at Flood Ford to get info on a car for me to lease. I wanted an SUV. He started talking to Robert Bell, whom neither one In 2016 my husband stopped at Flood Ford to get info on a car for me to lease. I wanted an SUV. He started talking to Robert Bell, whom neither one of us knew at the time. One thing led to another and before I knew it, he was leasing a Ford Focus and I went to the showroom to see what would be best for me. Long story short, Mr. Bell was very friendly, knowledgeable, and wasted no time with respect to me getting a car that suited my needs. I told my sister about our experience and she ended leasing a Ford Focus also. Well 3 years later, I went back to lease again and Mr. Bell already had a car ready for me to drive and lease. My sister went back also to lease another car. I am in sales also and he does his job well. It has been a pleasure doing business with him. Jan Parrillo More

Great experience I purchased a Mustang from Flood Ford last week. I could not be happier with my experience with this dealership. I had Marc as my sales person. He too I purchased a Mustang from Flood Ford last week. I could not be happier with my experience with this dealership. I had Marc as my sales person. He took the time to answer my questions and was very knowledgeable about my car. Whenever I called him, he answered or got back to me in a very short time. I am so pleased with this dealership I will be purchasing an explorer in the spring from them. I would strongly recommend this dealership. I live out of state and will make the trip back to them More

Best sales experience I’ve bought 4 cars last year and this was my first of 2019. I am a younger guy and usually don’t get treated well when going to dealers until we run n I’ve bought 4 cars last year and this was my first of 2019. I am a younger guy and usually don’t get treated well when going to dealers until we run numbers. Elle was the best sales person I’ve ever dealt with. Did not ask to pull my credit before giving me a trade in value, was straight forward with trade in and negotiation. Gave me a good deal, we went when it was icy and she literally made us pull to the service gate and was wiping the windows down herself in 4 degree weather so I could drive it at that time before we even ran any numbers. The buying process was made easy solely by her the manager who worked my trade in took the time to accurately appraise the vehicle. When I went to pick it up it was raining really bad and she remembered the names of the people that came with me the first time even though they were only there for 10 minutes. She went outside in the pouring rain to make sure the plate was on the new car. She brought it in service for me so I didn’t have to go out in the rain. I was given a fair straight forward deal and only bought my Jeep because of Elle, otherwise I probably would have gone elsewhere as there were newer ones for lower price with lower miles. Irrespectively a great experience. Also - there was an issue with the wheel locks on my car not being able to be sourced and she offered to drop the car off to me if I could not pick it up the following day. It was done on time. Paperwork done the day before, isurance before I got there. Quick, efficient. Respected my time. Good experience. Dylan More

Best car buying experience of my lifetime! There are many jokes about car salesmen...even a movie! Jim Siler is a good guy who happens to sell cars. I walked in, told him what I was looking for There are many jokes about car salesmen...even a movie! Jim Siler is a good guy who happens to sell cars. I walked in, told him what I was looking for and he found 3 to my specific taste. He then gave me my options on how I would purchase/lease my new F-150 SuperSport. I am thrilled. My truck is my 'happy place'. I especially feel very safe. This is the truck I've wanted all my life! Took 50+ years! Thank you Jim and Flood Ford!! I love my truck....I love my truck.....I love my truck! I've named her "The Beast"! More

A Professional Experience We had the pleasure of working with Joe Cicchetti, GM, and Mike Wilbur, sales associate. I felt from the start that Flood Ford's #1 concern was putti We had the pleasure of working with Joe Cicchetti, GM, and Mike Wilbur, sales associate. I felt from the start that Flood Ford's #1 concern was putting my wife into the right car. Taking into account her commute, what she's used to driving, and our monthly payment comfort level, the conclusion was a beautiful Lincoln MKX. After working with Joe, Mike was asked to do the "legwork". Mike has been with Flood for approx 1 year, but his actions and words never portrayed that of a person who is new to the industry. Mike made it a point to communicate with us during every step of the process, and made it an enjoyable experience. Both he and Joe answered every question honestly, and even at times prefaced an answer with "you may not like my answer"....which was fine with me, because they were being forthright. I have said many times to many people since we've picked up the Lincoln MKX that "I can't imagine buying a car from anywhere else ever again"...that's how good I believe Flood Ford is. More

Above and beyond an excellent experience My wife and I got the red carpet treatment from the moment we walked in to Flood and were welcomed by Jason Arruda and his team. Jason gave us so many My wife and I got the red carpet treatment from the moment we walked in to Flood and were welcomed by Jason Arruda and his team. Jason gave us so many options and alternatives for the Explorer we were searching for. In 30 plus years of owning and leasing vehicles, my wife and I had never had such a smooth experience. Jason and his associate, Chase Sullivan, accomodated us to a point where I can definitively say I had never encountered anyone in sales who has been willing to go to such great lengths for a customer like this team. I would recommend Jason and his team to anyone and everyone who needs a vehicle and would like to be treated professionally with integrity and genuine care for the customer. To top off our awesome experience, Paulette made the financing end of this transaction absolutely painless. Her knowledge and sense of humor made signing the final documents very pleasant. More