Flood Mazda

Excellent Experience every time I have been coming to Flood Mazda for almost 5 years. For this experience Cody was my final point of contact. He was quick, honest, and thorough in I have been coming to Flood Mazda for almost 5 years. For this experience Cody was my final point of contact. He was quick, honest, and thorough in providing options and information to help make the process as easy and comfortable as possible. He provided excellent service when my initial sales associate missed the scheduled appointment time. The rest of the staff was excellent and timely in all of my interactions.. Thank you so much for providing excellent overall service. More

Fantastic Experience! Had been looking for a gently used, certified car in CT without much success. Luckily came across Flood Mazda in neighboring RI using the Car Guru web Had been looking for a gently used, certified car in CT without much success. Luckily came across Flood Mazda in neighboring RI using the Car Guru website, and am so glad that I did! Charlie from internet sales was wonderful to work with and promptly answered all of my questions, and Cody Harvey was fantastic, too - He's a polite and pleasant sales associate who is very thorough in his work, yet never pushy. The customer service is phenomenal! Not only did another employee (whose name I'm not recalling) bring the 2013 CX-9 I was interested in to my CT home for me to test drive instead of my having to drive an hour to check it out, but post purchase, Flood sent another employee, Peter, again to me in CT to take the car for the mandated emissions test and then to DMV to register it for me. What a gift ! In addition to the great customer service, the price was wonderful- better than anything I'd found in CT for a comparable vehicle. We had already secured financing prior to our purchase, but the Flood finance department was able to get us a loan with an even lower interest rate. And because my car didn't come with a backup camera already installed, I was able to have that done for a fair price while we signed the multitude of papers that one needs to sign when purchasing a car. What more can you ask for in a car dealer??! I unhesitatingly recommend Flood Mazda to anyone looking for a pleasant car buying experience. We will definitely be repeat customers !! More

Third times a charm!! After running into minimal or no response from two local Mazda dealerships in MA [Sentry west and Gallo] I hit the internet and found Flood Mazda in After running into minimal or no response from two local Mazda dealerships in MA [Sentry west and Gallo] I hit the internet and found Flood Mazda in RI. After reviewing their inventory they had a car that fit my needs and wants. Sent an e-mail and made contact with Russell. He was responsive to my questions, his response was quick, he answered all my questions without hesitation and directly...no beating around the bush. I made arrangements to go visit the dealership and view the cars available that fit my needs and wants. When we arrived at the dealership and met Russell he was exactly as he was online. Personable, direct and friendly, he introduced us to Cody and the rest is history. Cody is so polite, very friendly and very knowledgeable. We took our test drive with Cody and he responded to my questions, as well as my adult children's questions directly and without hesitation. Explained all the features of the CX5. Once back at the dealership we finalized the deal....Flood Mazda is all about teamwork. All the employees I met Russell, Cody, Jim in Finance and the two in Service EXEMPLIFY the word CUSTOMER SERVICE!! Jim made the financing go smoothly, everything was prepared, explained fully and all done with the utmost professionalism. This is how a dealership should treat customers!!! Kudos to everyone that makes it happen at FLOOD! PS: I drove 1.25 hours to Flood Mazda and the closest Mazda dealership to me is about 15 minutes away! But I would do it again in a heart beat! More

First time buyer, excellent experience My first time buying a new car. Contacted Charlie from Internet sales and arranged to see a new 2014 Mazda 3. Was surprised they did not pressure me a My first time buying a new car. Contacted Charlie from Internet sales and arranged to see a new 2014 Mazda 3. Was surprised they did not pressure me at all. The salesman, Leo, just let my wife and I get a feel for the car. When we moved to financing they were upfront and didn't try any 4 squares or number tricks. Just simply showed me what my trade in was selling for and ended up giving me what I asked for. Even when my insurance company was taking a while to hammer out my new policy they were patient and calm, despite the fact we went past dealership closing hours. And they never asked for more than the advertised online price for the car. Which was almost $1000 less than other Mazda dealerships in the area To make a long story short, the salesmen were knowledgeable and respectful, the financing department was honest and accommodating, and no one tried to take advantage of us. We love our Mazda 3 and will recommend Flood Mazda to anyone who wants a great car buying experience. More

A wonderful experience! Joe Comforti at Flood Mazda in Wakefield is just fantastic. Not only is he great at his job, it truly shows that he loves his customers and cares abou Joe Comforti at Flood Mazda in Wakefield is just fantastic. Not only is he great at his job, it truly shows that he loves his customers and cares about their experience. This is the second car I have bought from him and his patience and genuine character are simply rare to find. I am a busy mom of two girls, 5 and 6. When I bought my new car, he helped me empty all the kid stuff out (moms, you understand!) ! He is very knowledgeable and even walked me through the navigation, set up my home address and set up my bluetooth without me asking! I will recommend Joe to anyone and everyone!! More

Joe Comforti at Flood Mazda is excellent Joe Comforti at Flood Mazda was very friendly and helpful while I made my decision to purchase a Mazda CX5. I will work with him when i need my next v Joe Comforti at Flood Mazda was very friendly and helpful while I made my decision to purchase a Mazda CX5. I will work with him when i need my next vehicle. More

NEW CAR THE CAR IS GREAT.......... I WOULD RATE CODY A 5 OUT OF 5 ............. I WENT IN TO YOUR DEALERSHIP TO CHECK ON A PRICE AND WITHIN TWO HOURS I THE CAR IS GREAT.......... I WOULD RATE CODY A 5 OUT OF 5 ............. I WENT IN TO YOUR DEALERSHIP TO CHECK ON A PRICE AND WITHIN TWO HOURS I HAD A NEW CAR................. THANKS FOR YOUR HELP............. BOB REGO More

Exceptional service! Couldn't be happier! I recently purchased a 2015 Mazda CX5 from Flood Mazda and I can not say enough good things about my experience with the employees at this dealership. I recently purchased a 2015 Mazda CX5 from Flood Mazda and I can not say enough good things about my experience with the employees at this dealership. My sales person was Joe Comforti and he was absolutely fantastic. He made what is usually a difficult, stressful experience, a complete joy. He made me feel very comfortable in my purchase and was extremely helpful in educating me about the vehicle. Having dealt with my fair share of "sleazy" sales people, Joe was a breath or fresh air. As if that wasn't enough, I also met with the manager, Russ and he was just as friendly and honest as Joe! I also have to say what a pleasure it was to work with Cody, who handled our financing and paperwork. Yet again, another outstanding, knowledgeable and friendly associate. Needless to say, I would strongly recommend not only buying a car from Flood but go see Joe Comforti! I love my car! Thank you Joe! More

2014 mazda 6 purchace talked with charlie on phone and internet and set up an appointment to test drive mazda 6, My sales person was Joe Comforti who handled things very we talked with charlie on phone and internet and set up an appointment to test drive mazda 6, My sales person was Joe Comforti who handled things very well. The car is beautiful, well designed and rock solid, turning heads already. To me this car is underrated and should be further up in its category. Looks like gas mileage is going to be outstanding. Its also very peppy. I was in and out of dealership in 3 hours with new vehicle. I would highly recommend Flood Mazda. More

Great experince from start to finish! I contacted the dealership via email, received my quote within a few hours and it was less that other local dealers for more vehicle! Charlie (Interne I contacted the dealership via email, received my quote within a few hours and it was less that other local dealers for more vehicle! Charlie (Internet Sales Director) was fair, friendly and responsive. He told me exactly what he could do for me and did it. Jody (Asst Finance Director) explained all the numbers and forms in a clear and concise way. He answered all my questions and made what could have been a stressful experience smooth and enjoyable. He also showed me all the features and functions of my vehicle (he's a sales rep too) and helped me to understand all the cool things it can do. This was a great experience and I would recommend these 2 people and this dealership without hesitation. More