Back

Flood Mazda - Service Center

Wakefield, RI

4.8
954 Reviews

954 Reviews of Flood Mazda - Service Center

Sort by
October 05, 2025

The waiting room is pleasant. The employees are friendly and helpful. Always go there because I know the work on my car is being done correctly. More

by kategorman48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2025

Everyone at Flood Mazda are so helpful and supportive they all take their jobs seriously when it comes to customer service.Love the service definitely coming back!!! More

by Opulentautodetailing11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justis Noka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Segura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Mollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ellen Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2025

I had an excellent experience with Bruce. From start to finish, he was professional, knowledgeable, and friendly. He explained everything clearly, kept me updated throughout the process, and More

by CAVALLEE90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2025

We are extremely happy with the service team at Flood Mazda. We drove our car back from FL and plan on garaging it in Wakefield because we find the dealership and staff much more personable than the Maz More

by 4479215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Pangelian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Mollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2025

I never have a problem and everyone is helpful and pleasant. Great dealership! Love Mazda. More

by SCHIAVULLIGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2025

From the call to set up the service to the video recap, I enjoyed the experience working with Flood. Steve and the technician kept me up to date and answered all of my questions. I can't say more about the More

by MARKDIPETRILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2025

Service was amazing. I was treated like an old friend. I feel like family. Looking forward to my next visit. More

by LINDA555C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ellen Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

They are wonderful . They pick my car up at work & while I’m working it’s on its way for an oil change . It’s back to me before I’m done working . This is my 3 rd lease w More

by DEBMANCINI23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Flood Mazda responded

Deb, Thank you very much for your positive feedback! We are delighted that you were satisfied with the repair of your car at our dealership. Your satisfaction is our top priority and we are here to help you anytime. We look forward to seeing you at your next visit. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

August 27, 2025

I am treated and cared about by all service techs and sales including office people . I am taken care of like I am a VIP . More

by colleenlittlefield
Recommend Dealer
Yes
Employees Worked With
All service helped me . Bruce Anthony and Steve service manager . Love love love my guys and gals there . Been going to flood Mazda for over a decade close to 15 years now . Don't ever close this dealer ship ever !
August 17, 2025

Excellent customer service, on point with what is going on with the vehicle, highly recommended More

by UZAK25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Flood Mazda responded

Good Morning, Thank you for your recommendations and kind words. Customer satisfaction is our top priority, which is why we stive to be transparent and professional in our work. We are happy that you were satisfied with your experience. Do not hesitate to come back and see us if your have other repair needs. Happy Labor Day! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

1
...