Mary Ellen Walton
Mary Ellen Walton at Flood Mazda

Mary Ellen Walton

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
5.0
28 Reviews

Industry Experience

2 yrs, 3 mos

Specialties & Trainings

Shop Fix Certified Service Advisor

Mazda Certified Service Advisor

5.0

28 Reviews

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28 Reviews of Mary Ellen Walton

September 13, 2026

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Steven the service manager is great. He does everything he can work with you. He tries to get your car in and out as quickly as possible. More

by lauramarrone
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Recommend Dealer
Yes
Sep 13, 2026

Flood Mazda responded

Your note about Steve accommodating your schedule and getting your Mazda CX-5 in and out quickly reflects our service team’s commitment to efficient, attentive care. Hearing that the process was easy for you means a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

September 10, 2026

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They did a good putting the tires on and aligning the front end. They provided us with a nice loaner car. More

by SUSANMTROUT0203
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Recommend Dealer
Yes
Sep 10, 2026

Flood Mazda responded

Knowing that the tire installation and front-end alignment on your Mazda6 met your needs is rewarding. We’re glad our loaner car made your visit more convenient. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 31, 2026

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Exemplary Service! — I bought my 2016 Mazda Miata at flood Mazda two years ago. Subsequently I’ve had several oil changes performed by flood. The oil change includes a More

by DavidJLedoux
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Recommend Dealer
Yes
Aug 31, 2026

Flood Mazda responded

After several visits for your Mazda MX-5 Miata, knowing our video inspection process provided that extra reassurance is truly rewarding. Our team is pleased we could include a tire rotation and wash with your oil change to help keep your MX-5 Miata in great shape. Knowing you found our staff courteous and professional means a great deal to our service department. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 27, 2026

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Stephen runs a wonderful service dept Customer service is their focus. They make you feel special. More

by NANCY.DAWSON
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Recommend Dealer
Yes
Aug 27, 2026

Flood Mazda responded

Knowing our service department’s focus on customer care made you feel special is truly rewarding. Our service team enjoyed performing the service on your CX-5, and your kind words mean a great deal to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 26, 2026

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Great service and informative on keeping car in great condition . After maintenance performed, car 🚗 is returned clean and nicely detailed More

by AFREEDMAN35
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Recommend Dealer
Yes
Aug 26, 2026

Flood Mazda responded

Knowing that our advice helped keep your MazdaSpeed Miata MX-5 in top shape means a lot to our team. We’re delighted the maintenance left your car sparkling clean and detailed, ready for your next drive. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

July 18, 2026

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The service was excellent and the advisors were very good to work with. Good appointment. More

by ALWILL3
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Jul 18, 2026

Flood Mazda responded

Thank you for the great feedback on your Mazda CX-5 service. We’re glad the advisors delivered an excellent experience and your appointment went smoothly. We appreciate you choosing us and look forward to your next visit. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

July 15, 2026

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I brought my car here to be inspected. It was previously registered where there is no inspection requirement (not a good thing). I was very pleased. I was greeted promptly and the wait was More

by DENISE.S.WINSTON
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Recommend Dealer
Yes
Jul 15, 2026

Flood Mazda responded

It’s great to hear your Audi inspection went smoothly and our team greeted you right away. We’re glad the 90-minute wait felt reasonable. We look forward to assisting you with your next visit. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

July 09, 2026

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They are friendly, Service my car in a timely manner in do not try to sell me excessive parts. More

by ventroner
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Recommend Dealer
Yes
Jul 09, 2026

Flood Mazda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

July 08, 2026

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Always fast and reliable. Pleasant staff. Clean and efficient. Great dealership. Thank you Flood Mazda More

by hollystephenson
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Recommend Dealer
Yes
Jul 08, 2026

Flood Mazda responded

We’re delighted to hear your Mazda CX-5 service was quick and dependable. Mary Ellen and the team are glad you found our staff pleasant and the service area spotless. Please let us know whenever you need assistance again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

July 03, 2026

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Employee Rating

They pay attention to what I have to say and they do their best to get done what I need done. A great place More

by JLAUSIER44
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Recommend Dealer
Yes
Jul 03, 2026

Flood Mazda responded

Thank you for your review. We’re pleased our team listened and fulfilled your Subaru Crosstrek service needs. We look forward to helping you again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

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