Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Flood Mazda - Service Center

Wakefield, RI

4.7
756 Reviews
Call Service Center (401) 284-4700

756 Reviews of Flood Mazda - Service Center

Sort by
March 15, 2024

They are always professional and get me in for an appointment when I need one More

by denny
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Hanson
Report | Print
Apr 04, 2024 -

Flood Mazda responded

Good morning Thank you so much for the positive review! We appreciate your business and were happy to help out! Our goal is 100% customer satisfaction. We look forward to seeing you again in the future. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

Helpful
March 10, 2024

low key, no hassle, straightforward and transparent. uh, bad form to grade someone's response. that's some feedback for YOU More

by jmcdaid
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
anthony
Report | Print
Mar 14, 2024 -

Flood Mazda responded

Good morning Thank you so much for sharing your experience with us. Our goal is to provide each and every customer with the best experience. We couldn't be happier that Anthony provided you with a wonderful car-buying experience! Our goal is 100% customer satisfaction. We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

Helpful
February 27, 2024

Good service; both times I have had service performed I have requested a loaner in advance and both times the loaner and/or driver was unavailable the day of and I ended up driving it in. It was not a prob More

by monicab1
Recommend Dealer
Yes
Employees Worked With
Frank Polanco, Frank Polanco
Report | Print
Feb 29, 2024 -

Flood Mazda responded

Dear Monica, Thank you for taking the time to leave a review! I'm sorry to hear that your experience with our service department and loaner cars were not what you were told. We do have many loaner cars as well as 3 drivers. Unfortunately, twice for some reason this did not help you. I spoke with my service manager Bill, and he said next time you have an appointment to please ask for him, and we will make sure one is available for you. We also offer the service to pick up and return your car as well. Again, we apologize that has happened twice. We value your patronage, and we want all of our customers to be more than satisfied with the service we offer. We hope to service you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

Helpful
February 21, 2024

Service is exceptional and I've been going there for years. The staff has always been incredibly helpful, friendly, and professional. More

by AARONHUGHES09
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Hanson
Report | Print
Feb 27, 2024 -

Flood Mazda responded

Dear Aaron, Thank you for the 5-Star review! We appreciate your business and value our customers. Our goal is 100% customer satisfaction, and I am glad you received that. We look forward to working with you again in the future. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

Helpful
January 15, 2024

Fast expert service. Service advisors very helpful. Clean, modern facility with nice waiting area. Easy to schedule appointments. More

by ERPONCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathie Babbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Flood Mazda responded

Good morning, Thank you for the 5-Star review! We are happy to hear of your positive experience at Flood Mazda, and grateful for you choosing us for your automotive needs. Our service department is always ready to help. We look forward to serving you again in the future. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

Helpful
January 15, 2024

Very professional. Efficient. Everything went well It's no wonder this dealership gets awards and much praise More

by LATRIPOLI.401
Recommend Dealer
Yes
Employees Worked With
Frank Polanco, Frank Polanco
Report | Print
Jan 24, 2024 -

Flood Mazda responded

Good Morning, Thank you for the 5-Star review and positive review and choosing Flood Mazda for your automotive needs. We look forward to serving you again in the future. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

Helpful
January 14, 2024

Very professional. Great experience every step of the way. They answered any and all questions with patience and professionalism. More

by reganrogers76
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Hanson
Report | Print
Jan 15, 2024 -

Flood Mazda responded

Good Morning, Thank you for the 5 stars!! We are happy to hear of your positive experience at Flood Mazda, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

Helpful
January 14, 2024

Everything is always excellent, from the drive directly into the building to the technician to the waiting room. More

by fortyfivemillion
Recommend Dealer
Yes
Employees Worked With
Frank Polanco, Frank Polanco
Report | Print
Jan 15, 2024 -

Flood Mazda responded

Good Morning, Thank you for the positive feedback and the 5-Star rating! We are happy to hear of your positive experience at Flood Mazda, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

Helpful
January 14, 2024

Steve is great. Very professional. Steve always is wonderful to work with and very knowledgeable. More

by joe_votta
Recommend Dealer
Yes
Employees Worked With
Steve Furtado
Report | Print
Jan 24, 2024 -

Flood Mazda responded

Dear Joe, Thank you for the 5-Star review and the kind words about Steve. Stever and the entire service department are great and get the job done! We appreciate your business and value our customers. We look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

Helpful
January 07, 2024

This dealership has always helped us out with various problems of just plain old maintenance issues. Very good communication processes too. More

by SOCTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Polanco
Report | Print
Jan 15, 2024 -

Flood Mazda responded

Good Morning, Thank you for the 5 stars!! We are happy to hear of your positive experience at Flood Mazda, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

Helpful
1
2
3
...
76