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Flood Mazda - Service Center

Wakefield, RI

4.7
759 Reviews

759 Reviews of Flood Mazda - Service Center

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March 11, 2019

Great The staff is always polite and professional. I especially like that I can drop off my car and Fllod Mazda provides me with a ride to work More

by BTHCOOKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Flood Mazda responded

BTHCOOKE, It is our pleasure to make service appointments as easy as possible for our customers. Thank you for choosing us for your automotive needs and for your feed back! Regards, The Flood Mazda Team

March 11, 2019

Best Dealership around Flood Mazda is an amazing dealership! Their service department staff are fabulous and take very good care of the needs of their customers! Thank you!! More

by JESSICALETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Hagerty
Mar 12, 2019 -

Flood Mazda responded

JESSICALETZ, Thank you for your kind words! We look forward to working with you again in the future! Regards, The Flood Mazda Team

March 11, 2019

Great service and communication Great communication throughout the process. Justice picked up the car and returned with no hassle and Steve and his team coordinated and made the who More

by CMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justice, Zach Albanese
Mar 12, 2019 -

Flood Mazda responded

CMC, It is great to hear that we were able to make your service appointment stress free. We always want to make every visit with us to be easy and enjoyable. Thank you for your review and we appreciate your business! Regards, The Flood Mazda Team

March 09, 2019

Regular Service Visit As always the service was excellent. Staff is always friendly and courteous. While there I checked out a new vehicle with Phil and Jason. No pressure More

by TonyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Barry
Mar 11, 2019 -

Flood Mazda responded

TonyM, Thank you for the feedback and for taking some time to check out the new cars. We look forward to working with you in the future for all your automotive needs! Regards, The Flood Mazda Team

March 08, 2019

From a routine oil change to excellent service! I brought my Mazda 5 in for a routine oil change but Alyssa Hagerty made it a much better than routine experience by also having the tires rotated, ta More

by JERRY.PREZIOSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Hagerty
Mar 11, 2019 -

Flood Mazda responded

JERRY.PREZIOSO, Thank you for the awesome review! We want all of our customers to have an excellent experience with us so working out rides or offering to pick-up your car and return it to you when it is finished are just a few ways we work with our customers to make service appointments convenient and stress free. Thank you for choosing us and we look forward to doing business with you again in the future! Regards, The Flood Mazda Team

March 07, 2019

Battery charge I brought my car in because my battery had been dead and it needed to recharge. Communication and service was great. Car was washed and vacuumed. Nic More

by SUSAN.CRNR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2019 -

Flood Mazda responded

SUSAN.CRNR, It was our pleasure to help you with your battery. We are happy to hear that you were pleased with having your vehicle returned to you after it had been freshened up with a car wash and vacuuming too. It is our goal to make all of our customers happy and to deliver the best experience possible. We look forward to working with you again in the future! Regards, The Flood Mazda Team

March 07, 2019

Service at Flood Ford They always go above and beyond to help accommodate their customers. I was given a nice loaner car while my was being serviced and it was so helpful More

by kackroyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
They are all wonderful but I didn’t get the names , Alyssa Hagerty
Mar 08, 2019 -

Flood Mazda responded

kackroyd, It is our goal at Flood Mazda to deliver quality work and top notch customer service. We are happy to hear that you had a great experience with us. We appreciate your business! Regards, The Flood Mazda Team

March 06, 2019

bi-annual oil & filters on my 2 mazda 6 cars. Steve Furtado in Service is friendly and knowledgeable. He often lets me see first hand any repairs to be done by letting me go with him into the ser More

by DONALDGDESANTIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2019 -

Flood Mazda responded

DONALDGDESANTIS, Thank you for continuing to choose us for your automotive needs. We are happy to hear that you are pleased with the service you receive from us here at Flood Mazda. We appreciate your business! Regards, The Flood Mazda Team

March 06, 2019

Great experience! I didn’t have an appointment for oil change.They took me right in! Steve was great! Nice personality! Waiting room had fresh fruit and coffee! Very co More

by DDH1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2019 -

Flood Mazda responded

DDH1961, Thank you for the awesome review! We are happy to hear that you had a great experience. It is important that our customers are comfortable while they wait for their vehicles to be service. We are glad you enjoyed the refreshments. Please be sure to visit us to check out the new building when our renovations are finished as we are sure you will be in awe of the big changes to come. Thank you again for your feedback and for choosing Flood Mazda! Regards, The Flood Mazda Team

March 05, 2019

Oil change Had an oil change and tire rotation. Everything went well but it did take from 8:30-12:30 which seems a little long . Everything else was fine More

by JDSWEENEY418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Hagerty
Mar 08, 2019 -

Flood Mazda responded

JDSWEENEY418, We are happy to hear that your service appointment went well. Please know that if you should ever have a need, we offer to pick-up your vehicle to service and we return it back to you when it is finished. We offer this option to ensure our customers are not inconvenienced while their car is being serviced. Thank you for your business and we look forward to working with you in the future! Regards, Bill Albro Service Director Flood Mazda (401) 284-4700

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