Flood Mazda - Service Center

Best place I can't say enough always friendly service everyone goes above and beyond i bring all my cars here Steve and Jean in service are wonderful been going I can't say enough always friendly service everyone goes above and beyond i bring all my cars here Steve and Jean in service are wonderful been going here for 5 years won't go any were else. More

Mazda is not taking responsibility for a known defect affecting the cars ability to shut off in the cx5 models. Because this is not considered a safety issue (it will just leave you stranded when your c affecting the cars ability to shut off in the cx5 models. Because this is not considered a safety issue (it will just leave you stranded when your car battery dies) Mazda is ignoring this known defect. Flood mazda, where I have been a customer for 10 years was no help with rectifying this situation and instead advised me to take it up with corporate. They were then generous enough to offer me a small discount when they had a larger one online. Not a great way to treat a loyal customer I will not return. More

Friendly staff and great service I have been a customer of Flood Mazda since 2011. I have purchased 3 vehicles. 2011 Miata, 2013 Miata, and 2019 CX5. I have had all 3 vehicles serv I have been a customer of Flood Mazda since 2011. I have purchased 3 vehicles. 2011 Miata, 2013 Miata, and 2019 CX5. I have had all 3 vehicles serviced for oil, brakes, etc. During my last visit , I was concerned because of the pandemic. I was so happy that all the precautions were taken, chairs spaced, masks worn, and the service guy sent me a video to my phone showing me what he was doing and why. They are the BEST! More

Always a good experience when I need service. The service experience is really good. There is little or no wait time to drop off the car. Then, there is a great and comfortable waiting area where The service experience is really good. There is little or no wait time to drop off the car. Then, there is a great and comfortable waiting area where waiting goes by very quickly. And the service is always completely to my satisfaction. Good reasons for coming back for a new car when its time. I have a 2018 Miata and right now waiting for what changes may come in future models before I trade in More

Always great service! I am always very happy when I have my car serviced at Flood Mazda in Wakefield. Steve is professional and always helpful and easy to deal with. I am always very happy when I have my car serviced at Flood Mazda in Wakefield. Steve is professional and always helpful and easy to deal with. More

regular service Facility very neat and clean. Service advisor courteous. Seems to be some confusion on what grade of oil to use on turbo model. Spoke to someone at Facility very neat and clean. Service advisor courteous. Seems to be some confusion on what grade of oil to use on turbo model. Spoke to someone at Mazda customer service to clear up confusion. More