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Flood Mazda - Service Center

Wakefield, RI

4.8
926 Reviews

926 Reviews of Flood Mazda - Service Center

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February 11, 2019

Great Experience upgrading my nav system with Android Auto I was really pleased that Mazda offered this upgrade, even though my car is a few years old. I scheduled my service ahead of time, and Steve explaine More

by Dan H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 11, 2019 -

Flood Mazda responded

Dan, it was absolutely great to meet you on Saturday. I'm so glad that the Android Auto was worth the wait. The break room is my office until the construction has been completed. Thank you for taking the time to share your experience here at Flood Mazda. If you need anything regarding your vehicle or the Android Auto, please do not hesitate to ask anytime. All the Best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com p. 1.401.284.4700 c. 1.401.400.2782

February 08, 2019

Great Dealership Experience!! I purchased a Mazda CX-3 last October and I can’t say enough nice things about Flood Mazda... between Charlie in sales, Cody in finance, and Steve in More

by brittfleury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Metivier
Feb 11, 2019 -

Flood Mazda responded

brittfleury, Thank you for your awesome review, recommendation and your business! We look forward to helping you with all your future automotive needs! Regards, The Flood Mazda Team

February 07, 2019

Regular maintenance schedule As usual every time I have been for service on my third mazda that I have purchased I've had excellent service. Staff is always professional and polit More

by LANCELINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Flood Mazda responded

LANCELINC, We are happy to hear that you continue to have excellent service with us. Thank you for taking the time to write a review. We appreciate your continued business! Regards, The Flood Mazda Team

February 06, 2019

Superb customer service Alyssa is such an asset to Flood Mazda. So professional and accomadating. The service is always done in a timely manner. The waiting room is comfor More

by SAGG1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Hagerty
Feb 08, 2019 -

Flood Mazda responded

SAGG1125, We are happy to hear you had an enjoyable visit with us at Flood Mazda. We always love hearing how happy our customers are. Thank you for sharing your experience! Regards, The Flood Mazda Team

February 06, 2019

Regular maintenance Everything was excellent as usual.. My oil was changed in a timely manner, and I was in and out within an hour.. if I had to buy another car tomorrow, More

by Redsstress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Flood Mazda responded

Redsstress, Thank you so very much for the awesome review and your recommendation! We appreciate your business and look forward to helping you with all of your future automotive needs! Regards, The Flood Mazda Team

February 06, 2019

Regular maintenance Very friendly and great service everything was great Steve was very friendly and professional. The wait was a bit long but still a great experience More

by JJC0823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Flood Mazda responded

JJC0823, We are happy to hear you had a great experience. We apologize that your appointment took longer than anticipated. We do our best to be cognitive of our customers time and try to complete services as quickly as possible. Sometimes, to maintain our quality of work an appointment may take a little longer. Thank you for understanding and thank you for your business! Regards, The Flood Mazda Team

February 04, 2019

the BEST! Flood Wakefield service dept. is wonderful! Everyone there is incredible! Thank you!!!! You guys and lady are always SO thorough, dependable, & th More

by RACHEL.STEWART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill - head of service, Alyssa Hagerty
Feb 08, 2019 -

Flood Mazda responded

RACHEL.STEWART, Thank you for your kind words and the awesome review! Regards, The Flood Mazda Team

February 04, 2019

Great Service Went in for an oil change and inspection. Everyone was helpful and was able to get me out quickly and everything was done right the first time. More

by bostonfan383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Hagerty
Feb 08, 2019 -

Flood Mazda responded

bostonfan383, Thank you for taking the time to leave your review. Our goal is to give every customer the same great service you experienced with us here at Flood Mazda. We appreciate your business and look forward to helping you with all of your future automotive needs. Regards, The Flood Mazda Team

February 01, 2019

Great service Went in for oil change and inspection.everyone was very helpful and accomodating. Easy to schedule an appointment. Like that they offer coupons. Thank More

by GAC08
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Hagerty
Feb 08, 2019 -

Flood Mazda responded

GAC08, Thank you for choosing us for your automotive needs! We are happy to hear that you had a great service experience with us at Flood Mazda! We appreciate your business and thank you for your review. Regards, The Flood Mazda Team

February 01, 2019

Quick The service was quick. I was kept informed and my approval was sought before some work was done. My car was returned cleaner than when I turned it ov More

by SSLYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Martinelli, Alyssa Hagerty
Feb 08, 2019 -

Flood Mazda responded

SSLYMAN, Thank you for the awesome review! We are happy to deliver top quality work and customer service experiences. Thank you for choosing us! Regards, The Flood Mazda Team

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