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926 Reviews of Flood Mazda - Service Center
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December 21, 2018
Recommendation yes if long wait time is addressed- TOO LONG. We had an 8am APPOINTMENT on DECEMBER 20th for a front/back brake job that we were told would be about a 2 hour wait. So we juggled our time- doctor a We had an 8am APPOINTMENT on DECEMBER 20th for a front/back brake job that we were told would be about a 2 hour wait. So we juggled our time- doctor appointments etc with one car. 11:30 -, not ready. The car was not ready until TWO THIRTY - that's 2:30 In the afternoon. My wife took my car to go to her doctor appointment and I was there WAITING... At 1:30, we were told they WERE VACUMING THE CAR . I waited another hour. This is just too long a wait, after telling a customer it would be a 2 hour time frame, and we juggled our time accordingly. Please address . Wayne Aucoin More
by WAUCOIN
Verified CustomerEmployees Worked With
Don't know names
December 20, 2018
Professional Automobile Work. Quick, easy , and friendly service.. Everything was conducted and completed as I requested. Will go back repeatedly. Getting service appointment with Quick, easy , and friendly service.. Everything was conducted and completed as I requested. Will go back repeatedly. Getting service appointment within a day was appreciated. More
by OCEANSTATE100
Employees Worked With
December 18, 2018
Great Experience, Incredibly Friendly employees Regardless of how simple the work done on my vehicle, I have never had any issue at this location. Employees are always genuinely kind and friendly. G Regardless of how simple the work done on my vehicle, I have never had any issue at this location. Employees are always genuinely kind and friendly. Great Service More
by walkercody92
December 18, 2018
Mazda 5 experience Keep up the good work FLOOD MAZDA. Both service and sales departments deliver as promised with efficiency and friendliness . Will always reccomend F Keep up the good work FLOOD MAZDA. Both service and sales departments deliver as promised with efficiency and friendliness . Will always reccomend Flood Mazda to my friends and family! More
by MARYLOU37
Employees Worked With
Other Employees :
Alyssa Hagerty, Zach Albanese
December 17, 2018
Service Made appointment for oil change through your web site. It was straightforward. Service at dealership was professional and friendly. I also talked to o Made appointment for oil change through your web site. It was straightforward. Service at dealership was professional and friendly. I also talked to one of your sales person out in the lot. He was also knowledgeable and professional. More
by ALVARO.TINAJERO
December 13, 2018
Their were great and quick! My only small complaint was that I didn’t get my free car wash. It needed it badly Inside and out! I know it usually comes with it My only small complaint was that I didn’t get my free car wash. It needed it badly Inside and out! I know it usually comes with it More
by KATHYANNALDO.1128
December 12, 2018
Scheduled Maintenance Brought my car in for a scheduled maintenance service appointment. As usual the staff were professional and friendly. My car was serviced while I wa Brought my car in for a scheduled maintenance service appointment. As usual the staff were professional and friendly. My car was serviced while I waited. Alyssa made an effort to keep me informed and when my car would be ready. More
by FRANLAURIE
Employees Worked With
Alyssa Hagerty
December 12, 2018
Needed update of navigation software My Mazda navigator was taking 19 minutes to load each morning ... so I asked Steve and Allyssa in the Service Center for help. Turned out I needed a s My Mazda navigator was taking 19 minutes to load each morning ... so I asked Steve and Allyssa in the Service Center for help. Turned out I needed a software upgrade ... and it was free! Thank you ... you both are super! More
by geri.chiulli
December 12, 2018
Steve did an excellant job. Very professional and well infor Steve did outstanding job explaining and keeping me well informed, I would recommend doing business with them to anyone. Thanks for the effort. My ca Steve did outstanding job explaining and keeping me well informed, I would recommend doing business with them to anyone. Thanks for the effort. My car was returned to me in excellent condition. More
by cvallese
December 12, 2018
No surprises The visit was exactly as conveyed by the service department. Work done as prescribed in terms of time and requirements. In and out as promised. The visit was exactly as conveyed by the service department. Work done as prescribed in terms of time and requirements. In and out as promised. More
by FRAN1948
