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Florida Fine Cars Miami

Miami, FL

5.0
4,210 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 4,210 reviews

December 19, 2020

Florida Fine cars gave me outstanding service on getting the car I wanted from west palm to Miami in no time, every one their are friendly willing to help. My sales rep Kevin did his thing as well on answer More

by D N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Clark , Ahmed Ebeid
Dec 24, 2020 -

Florida Fine Cars Miami responded

DN, Thank you so much for your kind words and 5-star rating! We are so pleased to see that Kevin was a great asset in your purchase experience with us. Florida Fine Cars stands apart from others as we provide our customers with all the tools they need for their purchase. Low prices, over 35 different lenders, a wide variety of vehicles to choose from, complimentary Carfax for all vehicles and let's not forget the best customer service around! We thank you so very much for your purchase and for choosing Florida Fine Cars!

December 18, 2020

Extremely knowledgeable and exceptional customer service from rep. Yuliia Dudenko. Very friendly and made the whole car buying experience very smooth. Very clean and state of the art facility. More

by Bdcruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Florida Fine Cars Miami responded

Bdcruz, Wow, thank you so much for the amazing review and recommendation! We are pleased to see that your purchase experience with Iuliia was phenomenal as this is the true Florida Fine Cars experience. Smooth, easy, transparent and stress-free is what we like to deliver to all our customers. We hope you enjoy your new vehicle and look forward to assisting you and your friends and family soon for your next vehicle purchase. Congratulations and Enjoy!

December 18, 2020

Had a great experience, a lot of cars , very nice and polite sales people, best car seller is luliia dudenko hands down. Super nice, helpful, and polite More

by Bartolocruz2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Florida Fine Cars Miami responded

Bartolocruz2020, Thank you for taking the time to leave us a positive review! Our team strives for excellence when it comes to helping our customers find exactly what they need. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Hope to see you again soon.

December 17, 2020

Transparency and a family based environment. Easy process. Everyone was so helpful didn’t even feel like I was buying a car. I would definitely recommend. More

by 305VWChris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Clark , Wilkins Pujols, Alvaro Caraballo
Dec 24, 2020 -

Florida Fine Cars Miami responded

305VWChris, Wow, thank you so much for such a wonderful review! Your kind words mean the world to our employees who work hard every day to make every interaction with customers an excellent one. Congratulations on your new vehicle and Welcome to the family!

December 10, 2020

great servic ihab IQ qadi di a great job showing me around and go over my optioins i higly recomand him as a sale And Florida Fine Cars the best ask for IQ More

by honjordani26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ihab Qadi
Dec 15, 2020 -

Florida Fine Cars Miami responded

Honjordani26, Thank you for taking the time to leave us a positive review! Our team strives for excellence when it comes to helping our customers find exactly what they want and need within their budget. We provide the best customer service and the most transparent process possible. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Congratulations on the new vehicle and Enjoy!!

December 06, 2020

Yulia , best customer service , great attention to us cuatomers , will do buissness again ! Great cuatomer service and professionalism from Yulia , made this shopping experience great for us ! More

by Gerryvillegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zee El-Habashy
Dec 07, 2020 -

Florida Fine Cars Miami responded

Gerryvillegas, Thank you so much for taking the time to share your experience We are so happy you had a great experience with Iuliia and hope you felt like family as that is what you are, part of our family! Congrats on the new vehicle and enjoy!

December 06, 2020

Yulia EXCELENTE Atención al cliente , se preocupa por las necesidades del cliente me trajo café y me hizo sentir como en familia ! Bonita experiencia !!! Florida Fine Card bien!!! More

by Leticiaparamo2157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zee El-Habashy
Dec 07, 2020 -

Florida Fine Cars Miami responded

Leticiaparamo2157, ¡Muchas gracias por las 5 estrellas! ¡Estamos muy agradecidos de que haya elegido Florida Fine Cars!

December 05, 2020

Yulia: So kind person and helpful, do the impossible to find us a good car and good deal, great time at this location of Florida Fine Cars Miami More

by Frey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Florida Fine Cars Miami responded

Frey, Wow, thank you so much for the amazing review and recommendation! We are pleased to see that your purchase experience with Iuliia was phenomenal as this is the true Florida Fine Cars experience. Smooth, easy, transparent and stress-free is what we like to deliver to all our customers. We hope you enjoy your new vehicle and look forward to assisting you and your friends and family soon for your next vehicle purchase. Congratulations and Enjoy!

December 04, 2020

IHAB Qadi did a great job he was amazing and keep looking for the right car for me 5 stare ask for him if you need a car More

by Lpanoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ihab Qadi
Dec 07, 2020 -

Florida Fine Cars Miami responded

Lpanoo, Thank you for taking the time to leave us a positive review! Our team strives for excellence when it comes to helping our customers find exactly what they want and need within their budget. We provide the best customer service and the most transparent process possible. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Congratulations on the new vehicle and Enjoy!!

December 03, 2020

Excellent service all around Kevin,Ian, and terrell were amazing made sure I got everything I wanted and all my needs were tended too. They even stayed past work hours to make sure I drove off with the car More

by shannon.rosensteel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Clark , Ian Abelson
Dec 03, 2020 -

Florida Fine Cars Miami responded

Shannon.rosensteel, Thank you for taking the time to leave us a positive review! Our team strives for excellence when it comes to helping our customers find exactly what they want and need within their budget. We provide the best customer service and the most transparent process possible. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Congratulations on the new vehicle and Enjoy!!

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