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Florida Fine Cars Miami
Miami, FL
4,210 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,210 reviews
May 03, 2020
Fabrice was very Attentive. Fast service, and paid attention to detail and made sure the customer is always right. Took care of me and didn’t take a long time attention to detail and made sure the customer is always right. Took care of me and didn’t take a long time More
by michaelsterling0116
Employees Worked With
Other Employees :
Brandon Swazey, Diego Montero , Fabrice Desire
May 02, 2020
I had a really great experience at this dealership. My sales person Agustin was really helpful and informative, I would highly recommend him. Thank you guys very much. sales person Agustin was really helpful and informative, I would highly recommend him. Thank you guys very much. More
by Briannajeanty
Employees Worked With
April 24, 2020
Terrell Stephenson is the best at what he does!! If he say he gone help then that’s exactly what he’s going to do. #iCanGetYouDriving say he gone help then that’s exactly what he’s going to do. #iCanGetYouDriving More
by mhcolson20
Employees Worked With
April 18, 2020
Terrell Stephenson helped me out. Quarantine and all he still made it happen. Went above and beyond with getting my son his dream car. Thank you. He’s unbelievable. I would definitely recommend him if you’ still made it happen. Went above and beyond with getting my son his dream car. Thank you. He’s unbelievable. I would definitely recommend him if you’re getting a car. #AskForTerrell #iCanGetYouDriving More
by 954ChargerMom
March 30, 2020
Seamless transaction despite COVID-19 disruption What should you do when a car purchase needs to be made, but "social distancing" has become the norm? I can strongly recommend Florida Fine Cars and S What should you do when a car purchase needs to be made, but "social distancing" has become the norm? I can strongly recommend Florida Fine Cars and Sales Representative Jesse Fettig. I previously enjoyed my experience with this dealer, but that was during normal times. Jesse Fettig and I worked the entire deal using text messages, email and a few telephone calls to fine tune the details. He was not just the consummate professional, but his people person skills, communication skills and ability to handle a complex transaction, essentially in a virtual setting, were incredibly beneficial. I handle many complicated matters as a result of my career. I am always impressed when I come across someone who has these positive attributes. From the beginning of the process, when the vehicle was selected through the website, to the conclusion, when the vehicle was timely delivered on a flatbed truck, every step was streamlined. Jesse Fettig exhibited the polish that frankly does not exist often enough. I look forward to one day meeting him in person and shaking his hand. For now, I am confident that he is on to his next customer, who will be lucky to have him. Best, Richard C. More
by Richard
Employees Worked With
Evans Colin, Jesse Fettig
March 29, 2020
excellent service, profesional., thanks for your helped. i will recommend this place with my friends. Speak English and Spanish. Happy and i dont have any complaint i will recommend this place with my friends. Speak English and Spanish. Happy and i dont have any complaint More
by Denise
Employees Worked With
Thiago Maraccini, Nagibe Mejia
March 24, 2020
It was a very easy process wikene was very professional , helpful , honest ,He answered all question that I had for him, I definitely recommend him . helpful , honest ,He answered all question that I had for him, I definitely recommend him . More
by Cassandracotin
Employees Worked With
Wilkene Jean
March 18, 2020
Fabrece was very nice, excellent customer service very helpful in another words can ask for more just found everything at the dealer planning bring my husband to get his car helpful in another words can ask for more just found everything at the dealer planning bring my husband to get his car More
by SorangelGarcia85
Employees Worked With
Fabrice Desire
March 18, 2020
Fabrice was amazinggggg and all the staff was great. We loved them soooo much, they made my night complete!!! Everyone was great, including Terrell, and Daniel! Fabrice was the best! If you need a car come loved them soooo much, they made my night complete!!! Everyone was great, including Terrell, and Daniel! Fabrice was the best! If you need a car come see them. More
by Melaniealayon2
March 16, 2020
Overall, it was a long process. However, it was worth it in the end. Great sales associate(Fabrice and Brandon). I would probably recommend someone. in the end. Great sales associate(Fabrice and Brandon). I would probably recommend someone. More
by Denisepitts86
Employees Worked With
Other Employees :
Brandon Swazey, Phillip Conley , Fabrice Desire
