Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Florida Fine Cars Miami
Miami, FL
4,216 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
Filter Reviews by Keyword
By Type
Showing 4,216 reviews
September 18, 2019
El mejor servicio!! Florida Fine Cars, son los mejores son los nunero 1. Joe Torres es super genial. Buen trato nos atendió como de la familia. Los managers el deparata Florida Fine Cars, son los mejores son los nunero 1. Joe Torres es super genial. Buen trato nos atendió como de la familia. Los managers el deparatamento de financiamiento todo el equipo de FLORIDA FINE CARS. MUCHAS GRACIAS!! Si busca comprar un auto venga a ver a Joe Torres el lo va ayudar con el mejor trato. More
by Yahaira 83
Employees Worked With
Daniel Rangel, Joe Torres
September 13, 2019
Awesome Experience It’s hard to find people who are willing to go the extra mile, but when you do, it’s very appreciated. This is exactly what we encountered with Eduard It’s hard to find people who are willing to go the extra mile, but when you do, it’s very appreciated. This is exactly what we encountered with Eduardo “Eddy” Acosta. Not only was he very knowledgeable in many areas, he was personable, understanding and honest with us. At the end of the experience, he was able guide us to an amazing car and helped along every step of the way. Would highly recommend him to anyone More
by Ramos Family
Employees Worked With
Eduardo Acosta
September 12, 2019
Super Helpful and Understanding All of my previous cars before this one have been lease. This will be my first purchased car. That being said I came in very skeptical, and to be hone All of my previous cars before this one have been lease. This will be my first purchased car. That being said I came in very skeptical, and to be honest, if it weren't for Jesse Marrero I probably would have walked out and gone to go lease another car. My experience here was so great, he really made me feel like family. Didn't seem like any other sales men just trying to push a car on you. Was wiling to sit practically all day with me and find my best fit. I would 100 percent recommend anyone to go visit Jesse Marrero at Florida Fine Cars! More
by francisco.sabina001
Employees Worked With
September 11, 2019
Happy Customer Jessie was super committed to make me and my family happy. He found the right vehicle and made sure all things were taken care of until I got the key. Jessie was super committed to make me and my family happy. He found the right vehicle and made sure all things were taken care of until I got the key. Rafael took care of the financial process and was very helpful to get me the best bank deal. Great team therefore great company! More
by kamilocg
September 08, 2019
Excellent!!! Best first time experience ever, Customer service from sales agent Brandon swazey was amazing, he was extremely helpful and so patience, thank you ve Best first time experience ever, Customer service from sales agent Brandon swazey was amazing, he was extremely helpful and so patience, thank you very Florida fine cars!!!! More
by Becca
Employees Worked With
Brandon Swazey
August 29, 2019
Thanks Thank you Brandon Swazey for my first car, I appreciate all the extra effort you put in. Just know I will be back to see you when I’m ready to trade m Thank you Brandon Swazey for my first car, I appreciate all the extra effort you put in. Just know I will be back to see you when I’m ready to trade my car in. More
by Best sales man ever
Employees Worked With
Brandon Swazey
August 28, 2019
Back At It Again I came and brought my girl in here and trust me I do not regret a thing. My family will be dedicated to Terrell and his customer service. Stand up ind I came and brought my girl in here and trust me I do not regret a thing. My family will be dedicated to Terrell and his customer service. Stand up individual and I appreciate his honesty and integrity. Since day one he has been so straight with me it’s a rare find. I appreciate you and trust me we got plenty more to go. I got a lot of road left to conquer. I thank you for consistently taking care of me and my family’s needs. Thank You. #iCanGetYouDriving #AskForTerrell More
by MoeshaQ
Employees Worked With
August 28, 2019
2019 Charger For The Low Terrell Phil and Wilkene helped me out. I can’t explain it. These boys got me riding clean and xxxx with no money down. 2019 Charger. Yeahhhhh boy. Th Terrell Phil and Wilkene helped me out. I can’t explain it. These boys got me riding clean and xxxx with no money down. 2019 Charger. Yeahhhhh boy. Thank you team. And how can I forget my wonderful finance manager Adam who put me together. I really appreciate you all putting me together. You’re the best. #iCanGetYouDriving #AskForTerrell More
by ChargerDom
Employees Worked With
August 24, 2019
Awesome Samuel went above and beyond to assist me in purchasing my dream car it took a couple of hours and at time I started to feel like the deal would have Samuel went above and beyond to assist me in purchasing my dream car it took a couple of hours and at time I started to feel like the deal would have fallen through but he was very supportive and reassuring he offered support and handled the situation in a manner that kept me relatively calm More
by Nickwill
Employees Worked With
Samuel Nicolas Jr, Samuel Nicolas Jr
August 20, 2019
Miami Thank you so much Brandon Swazey you were awesome made my car buying a experiment something to remember. He even rolled out the rep Carpet for me at t Thank you so much Brandon Swazey you were awesome made my car buying a experiment something to remember. He even rolled out the rep Carpet for me at the end. That was a huge first. I’ve bought many cars in the past but this experience was great. More
by Marie
Employees Worked With
Brandon Swazey
