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Florida Fine Cars Miami
Miami, FL
4,218 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,218 reviews
July 17, 2019
Very good. Excellent customer service Terrell Stephenson is a very pleasant guy and help me a lot. I didn’t think I will Get the car today but he really helped me a lot. Very nice guy. Giv Terrell Stephenson is a very pleasant guy and help me a lot. I didn’t think I will Get the car today but he really helped me a lot. Very nice guy. Give him a raise #iCanGetYouDriving #AskForTerrell More
by 305Rebecca
Employees Worked With
July 08, 2019
Impossible is Possible I wanna give mr. Terrell Stephenson a big shout out for. Helping get this done with this car. When other dealership said it’s Impossible Florida fine I wanna give mr. Terrell Stephenson a big shout out for. Helping get this done with this car. When other dealership said it’s Impossible Florida fine care made it possible . I recommend this dealership to our friends #AskForTerrell #iCanGetYouDriving More
by 305ETPhoneHome
Employees Worked With
July 06, 2019
The Bomb.com Terrell Stephenson. Florida Fine Cars. Bomb A$$ Customer Service. NUFF SAID Long Story short. He knowledgeable he knows the inventory well. He Terrell Stephenson. Florida Fine Cars. Bomb A$$ Customer Service. NUFF SAID Long Story short. He knowledgeable he knows the inventory well. He heard what I was saying and got us the vehicle that we were looking for. Man incredible experience. I was hesitant about coming to a dealership because I was told that all salesmen are deceptive and sheets but Terrell really helped calm my fears and help me get into my new ride I love it so much thank you so much. You’ll be my car guy for many more to come brother. #AskForTerrell #iCanGetYouDriving More
by 305BigStepper
Employees Worked With
July 06, 2019
Terrell Can Get You Driving Terrell Terrell Terrell. Words can not explain how this man took me from out of the out of the blind into the know. Very informative and helpful. Pat Terrell Terrell Terrell. Words can not explain how this man took me from out of the out of the blind into the know. Very informative and helpful. Patient. Walked with me in the lot answered all of my questions and stuck with me in the rain and all. He’s a saint. Everything a salesman should be. Thank you. I’m so excited and can’t wait to tell all my friends and family. Thanks T! A real asset to the company. Please keep him close!!!! #AskForTerrell #iCanGetYouDriving More
by JeanicaPaul
Employees Worked With
July 04, 2019
Awesome service! No haggling, great price , would recommend . Car was clean and no issues and service was super. Finance option was fair . Awesome experience overall No haggling, great price , would recommend . Car was clean and no issues and service was super. Finance option was fair . Awesome experience overall don't hesitate to give them a try More
by mr2guy
Employees Worked With
Eduardo Acosta
July 02, 2019
Agentes de venta Acosta Fue un placer comprar mi carro con el señor acosta No me gusto la toyota rav4 y antesde los 5 dias selo informe al señor Acosta yme lo cambio por u Fue un placer comprar mi carro con el señor acosta No me gusto la toyota rav4 y antesde los 5 dias selo informe al señor Acosta yme lo cambio por una 2017 Honda CRV muchas gracias florida fine cars . More
by Cesar7809
Employees Worked With
Eduardo Acosta
June 27, 2019
Satisfied customer Go see Augustine and Diego for good customer service and I'm very satisfied with my new car, I will recommend all my friends and famiky Go see Augustine and Diego for good customer service and I'm very satisfied with my new car, I will recommend all my friends and famiky More
by Msqikson123
June 18, 2019
Hyundai or Die Terrell Stephenson and the team at Florida Fine Cars was awesome front to back. He helped my sister out big time. Thanks a bunch. Kind honest funny. G Terrell Stephenson and the team at Florida Fine Cars was awesome front to back. He helped my sister out big time. Thanks a bunch. Kind honest funny. Great asset to the company. #iCanGetYouDriving #AskForTerrell hey More
by 305LadyJay
Employees Worked With
June 18, 2019
Riding Clean Terrell Stephenson helped me. Thanks so much. He’s the best, excellent customer service! Most def recommended for anyone that’s looking for a great ca Terrell Stephenson helped me. Thanks so much. He’s the best, excellent customer service! Most def recommended for anyone that’s looking for a great car. He calmed my fears and walked me through it. More
by Debbie
Employees Worked With
June 14, 2019
New Car Mannnnnnnnnnnnnn where do I begin? The lord has parted those clouds and sent the rain away because I got my car today. Lol. I thought the weather toda Mannnnnnnnnnnnnn where do I begin? The lord has parted those clouds and sent the rain away because I got my car today. Lol. I thought the weather today was going to dictate how my car dealership went but that was wrong. Thank you all so much at Florida fine cars. Everyone here is awesome like honestly and truly. Even with my credit situation look less than perfect they still got me done. I have been shopping around for a while and I finally came to the place I should have been all along. Unscripted unrehearsed and unbelievable service. Thank you guys again. Jeremy Bonilla Nick Sued Terrell Stephenson Ben-Smiley. Jeremy was a rock star. He calmed all my fears and explained everything front to back. My sales rep Ben Smiley was kind. Nick beat up the banks for me to get me approved and Terrell was super funny in our experience with him too. You guys at Miami have a great staff. No pressure high energy a lot of laughs. <3 More
by NewRainNissan
